Registration refers to signing up for a site or service as a user with a username and password.

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2
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2answers
88 views

Does anyone have data or statistics on how forcing users to reveal gender during registration effects conversions

We are currently working with a client that insists that users have to state their gender during the registration process for a streaming service (for marketing purposes). We really do not want to ask ...
0
votes
2answers
23 views

Site invites and verifications

I'm in the process of designing how the 'User 1' of 'Site A' can invite 'User 2' to the website. The solution I have involves 'User 1' going into their dashboard and clicking on a button that opens a ...
1
vote
1answer
31 views

Mobile application without direct authorization \ registration

UX \ UI professionals. The question connects both the user experience and data security. We are going to build the app, where the user is going to pay for the services. He should enter his email, ...
8
votes
5answers
998 views

Should email verification links expire?

It's a common practice for websites to send email verification links on sign up. Should these verification links expire? I know about a bunch of website where they do and I wonder why?
2
votes
2answers
210 views

With 2 types of users: should I provide 2 separate forms or use the same one for both?

I am working on a platform with 2 type of users, transporters and those sending their goods. Our biggest concern is the user experience, reason why everyone is opting for what we call "one profile". ...
9
votes
5answers
5k views

Should my app send a confirmation email on user registration?

I'm grappling with the user registration experience for my application. I'm considering this model: User enters... Username Password Password confirmation Email address The app displays a ...
1
vote
1answer
196 views

Is this publisher doing their UX wrong?

I recently made a code download & errata request for a Packt book. After I had submitted the request the website did three unexpected things: It registered a new Packt account with the entered ...
15
votes
3answers
2k views

Confirm vs. Verify: Is there a difference?

I'm wondering if there is any distinction between using the word confirm versus the word verify. For example, when sending an email to confirm (or verify) a user's account, is it better to call it ...
1
vote
2answers
24 views

Linking multiple third-party accounts for a mobile app?

My user wants to access personal content from her Spotify, Soundcloud and other third-party accounts through one native mobile application. Imagine a music player for any personal library. The ...
3
votes
1answer
168 views

Prompting customer login before making changes to their account

In a project I'm working on, there's a service website where customers can register objects they own in order to use the service. If a customer owns many of these objects, all can be registered on the ...
5
votes
3answers
604 views

If a customer uses Guest Checkout, then returns and Registers, should you associate their previous orders with their account?

I've seen a number of recommendations to support guest checkouts. eg Should registration be optional on an e-commerce site? In an e-commerce site where logged-in customers can view previous orders, ...
2
votes
0answers
31 views

Has anyone statistics for the number of users completing a registration for a service

I have a client and their website has a registration form user need to complete before they can use a service. The registration has 3 steps. The percent of users completing this process once they ...
5
votes
2answers
288 views

What do you call a point-by-point (like Slack's) registration ui?

Slack has an effective registration that prompts the user for each data point on a different view. I've found the pattern is very nice in terms of reducing the user's cognitive load. I'm curious if ...
0
votes
3answers
79 views

Which of these options is the best for a long registration process?

I am designing quite a lengthy registration process. Has anyone had any negative or positive outcomes in terms of conversion rates, using the following three solutions: A Progress Indicator with ...
0
votes
1answer
58 views

Mobile: Hiding other options

The registration page would only ask for simple things: name, e-mail address, password, and phone number, and "user type". For the user type, say the choices are: Buyer Seller Middleman Visitor By ...
1
vote
1answer
58 views

When to ask for subscription payment

We have a web-app that requires our users to register, get approved, and then begin using the service. We are requiring setting up subscription payments. My question is when to ask for the ...
2
votes
2answers
86 views

Asking for Password After Email Validation?

I do not want to discuss the pros and cons of email validation, but want to know if there are potential downsides (security and otherwise) to user entering his password only after he has already ...
1
vote
2answers
86 views

Asking for sign up with Credit Card, Should you show card info after sign up info?

I'm creating a sign up page for a user to purchase a service. There is no free trial so a credit card is necessary on sign up. I think having email, name, password plus credit card might be a little ...
2
votes
2answers
94 views

What are the drawbacks of a sign up form with fewer button clicks?

I have a UX dilemma regarding a sign up process I'm trying to create. In essence the idea behind the sign up form is to have fewer button clicks as the UX of the sign up is split over entering your ...
2
votes
2answers
82 views

Show “Sign Up with” in landing page

At my company we're planning to redesign our landing page. Currently we have two big buttons, "Sign up" and "Sign up with Linkedin". One idea that came up is to remove the Linkedin button. When the ...
0
votes
5answers
94 views

Searching opinions: better register flow?

Scenario: There is 300 users that buy our product on a Kickstarter campaign two months ago. We need to create these users account on our database and notify them. We have thought two ways to ...
1
vote
4answers
74 views

What type of preventing duplicate registration do you use?

Our project is a catalog of B2B goods. There are 2 types of companies: free and paid. The problem is that 'free' companies cheat and create one more company with another name and contact data. They do ...
4
votes
6answers
268 views

Why not sign up new users when an unknown email is entered into “forgot password”?

On occasion I try to log in to a site that it turns out I am not registered with. I try to log in, get failed password attempts, and then click forgot password. At this point, one of two things ...
5
votes
2answers
792 views

Designing the sign-up process?

I am starting a website consisting of info on local shops, product catalogs, and coupons. now I am in a dilemma over the vendor sign-up process. I want to know which of the following ways should I do ...
1
vote
2answers
58 views

What are the pros and cons of this different approach to registering users?

I came across a website recently that presented me with the following: Password appears after you start filling In This felt like a very idiot-proof, fun and novel approach. Am I missing some ...
3
votes
2answers
172 views

I'm seeing a new instant email-validation tool on registration forms — is it new? And what is it? [closed]

I've started to see something in the last few months that I don't remember having seen before and want to know just what it is and how it works. When I'm required to register for some BS site (but ...
3
votes
1answer
96 views

Back/Cancel Button on Registration/Checkout

It's generally recommended to place a Back, or Cancel button depending on information committed, on multi-step systems to allow the user to escape a process. It is one of the most basic heuristics ...
2
votes
3answers
320 views

Should (and how should I) I use email addresses for login without validating them?

So that users don't have to remember a username, my webapp doesn't ask users to enter one (accounts are private and there are no profiles or user-generated content). However, I would also prefer not ...
5
votes
2answers
291 views

Evidence that requiring registration using facebook/twitter/google on a public terminal increases abandonment rates?

I am working on a registration application which would be used in a live "museum" type experience. Essentially, to enter the museum you need to register for a personal account to receive a ticket. ...
3
votes
2answers
1k views

One column logistration form OR two columns?

Don't look at me like that, I actually like the way to call both login and registration forms together a logistration form, well it's convenient. I've designed a logistration form, but the problem is ...
4
votes
4answers
389 views

Best Practice: Creating an account during the shopping-cart process

What is better in e-shop shopping-cart? 1) Automatically create accounts together with the purchase (automatically generated password is sent to the e-mail). or 2) Let the user the optional ...
3
votes
2answers
62 views

Authentication frequency for polling system

I am building a system to be used for polling during an election. Security is a massive issue as I'm sure you understand! We are using two factor authentication so the user will be asked to supply a ...
8
votes
3answers
1k views

Usernames vs. Real Names

I want to create a social network mainly geared towards user-to-user interactions such as commenting and discussion boards. From my observations, I've found that users are more likely to engage in ...
6
votes
2answers
294 views

Redacting and combining ID cards (college ID, passport, license, 4 H club)

I need a UI that will encourage privacy, and allow a user to selectively disclose information on a need-to-know basis, in real life and online. This can be ANY information, from a catalog of sorts ...
1
vote
1answer
122 views

Requiring User Login for Mobile App

I am working on a series of utility mobile apps whittle residential real estate investors manage their businesses. The apps I am developing are highly specialized and impactful. I plan on making them ...
0
votes
2answers
190 views

Should closing a modal “blockade” of walled content take the user back to the previous page

The user navigates to content that requires registration to view, and a modal box appears over that (blurred) content and offers options to 'register' or 'not'. Should the 'not' option navigate back ...
1
vote
1answer
70 views

Help needed with instructions

On our account registration page, we allow the user to enter an email address and a username. Although we optionally allow users to use their email address to login, we still require a username. ...
0
votes
2answers
106 views

Support forum login?

I'm getting ready to release a new software product, and am setting up my support forum. Should I require users to login to post or reply to topics, or not? I'd like to make it easy for users to ...
2
votes
3answers
132 views

How to define what field is required in a form?

if it's necessary to continue with the process it's clear. In my case I have a registration form for a recruitment agency. Some fields are really necessary (name, mail, phone, ...). All other ...
1
vote
3answers
1k views

Native vs. Browser Based Sign in for Mobile Apps

Our application currently allows users to sign in using an email/password combination, Facebook or Google. In the update we're working on, we will also add the ability to sign in with a Microsoft ...
4
votes
5answers
1k views

Email vs Mobile Number?

Which one are the most important? Email or mobile number? I've seen facebook do let user choose either to register to use mobile number or email. Any Ideas? Currently I'm doing registration for ...
18
votes
9answers
3k views

Where is the best place to ask the user their ethnicity?

I'm building an enterprise mobile application for health and medical purposes, and due to the data driven nature of the app we ask users to enter their ethnicity. It's entirely optional but it allows ...
1
vote
2answers
215 views

Why do so many organizations collect first and last name on the sign up page?

Can anyone explain to me, why so many organizations collect your first and last name (rather than just your full name) on the sign up page?
0
votes
2answers
197 views

What is the most user friendly way to verify an email address after user signed up on an app? [duplicate]

When a user signs up for for our app, he will have a limited access, and certain features won't be available to him. When he tries to access any of these limited features, a pop up will show up ...
18
votes
3answers
1k views

Making the user login again after registration

Simple question: is it a bad idea to automatically login a user after their registration was flawlessly completed? A majority of all the websites I visit does not use this behavior, which is the ...
2
votes
4answers
193 views

How do I encourage user to give genuine mobile number for sending password in sign up?

In our site, we send the password to user's mobile number when he/she sign up. But user tends to ignore the fact that password will be sent to his/her mobile number. For this reason some user ...
0
votes
1answer
166 views

Innovative methods for form input on mobile [closed]

Looking to have a form on mobile for scheduling an appointment (similar to registration form info), run in a webapp. Are there any better, innovative, more interesting methods to do a form on mobile? ...
1
vote
2answers
92 views

Email registered by someone else - First time Login / Register

I am working on a system where the administrators can add information about potential users. So a user can exist without even knowing it. Current Login: At this moment there is an extra input ...
0
votes
1answer
39 views

Show functionality prior to sign up?

I am building a list where logged in users have the ability to add to this list. Accordingly, there is an add new button to do so. For the best, most seamless experience, should this button be ...
3
votes
4answers
248 views

Asking a user their Drivers License Number on a sign up form

download bmml source – Wireframes created with Balsamiq Mockups I already know this is terrible UX for the user but I wanted to get your feedback as I cannot find any examples or data to ...