3
votes
2answers
56 views

The login, sign in/up and checkout process

So I've taken on the task of rebuilding the checkout process since the way it's done now is really horrifying for the end user.. I've drafted a chart of how the process is today where each box is a ...
0
votes
1answer
32 views

Required registration/login for checkout. Should you use a popup on the previous page, or have the login/register on the checkout page?

I am requiring a login/register for my checkout (because the user is purchasing a premium account for my music site). I have seen 2 main ways to do this: On the page linking to the checkout page ...
2
votes
3answers
272 views

What do you think about guest checkout in a web app for pre-order food for a certain time in a restaurant?

Usability guidelines about e-commerce say that in an e-commerce platform, guest checkout is a must. Not providing this alienates any customer who just wants to get in and out. What would you do in ...
11
votes
4answers
493 views

Tackling the shopping cart abandonment rate

I'm trying to tackle the high abandonment rate for a certain step in the checkout procedure. The first step in the checkout procedure of the company I work for is a step where customers have to log ...
5
votes
5answers
151 views

Voucher code field before login in?

On an ecommerce website, in order to checkout/pay, the user will need an account, so he will have to register. After registering and being logged in, the user will be able to enter a voucher code, ...
1
vote
1answer
604 views

Shopping cart : Checkout

What is the best way to handle a shopping cart checkout : redirect to paypal and let paypal handle all the work? (user will be send to another page is this an issue ? ) work in steps (like Apple ...
2
votes
6answers
642 views

Creating Login Processes

I'm redesigning a login process for my product's website. Right now I have my login process, billing address and shipping address on one page. I'm looking at other sites like Amazon and Barnes and ...