Tagged Questions

the evaluation or assessment of something, in terms of quality, quantity or some combination of both

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8
votes
5answers
209 views

Are stars a good rating system?

Quoting myself from this other question, there are users that rate us with 1 star when the review is "Good product", as well as the other way around, rating us 5 stars for "Bad product" reviews, ...
1
vote
3answers
47 views

Rating multiple items at once - looking for examples and ideas

I'm looking to present users with a data table of items to be rated on a scale of 1-5, or rejected (e.g. marked "Not Interested"). Basically, I'm envisioning a table of rows like: |ITEM NAME ...
2
votes
3answers
122 views

Rate Now, Remind Me Later, Never Remind Me Again

I'm creating a mobile app that would alert users on its initial startup to rate it and link to the App Store for a written review. From doing some research so far I've found two approaches that ...
2
votes
1answer
110 views

How to handle rating indicator when no one has rated yet?

My website is showing a rating for each product (up to 5). ---------------- | 4.2 average | ¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯ The problem is that when no one has rated the product yet, if I put it can be ...
0
votes
0answers
30 views

Representation of rating scale values that are not whole numbers

Rating scales are used on many websites, generally as a numerical value (e.g. 1-5) or a qualitative value (e.g. very good - very bad). For input it is easy to contain the values to whole values so ...
23
votes
7answers
5k views

0 to 10 rating system alternative

I have a system where the user has to rate other systems efficiency, availability, functionality and velocity in a 0 to 10 scale. I was going to use a simple "10 stars" interface for this, but I ...
2
votes
2answers
123 views

How to validate reviews?

I'm in a situation where there is no accounts. There is only offer-centers (which need quality ratings) and offer-takers. Every time an offer is taken a transaction is taken there is evidence of it, ...
1
vote
1answer
39 views

Require users to sign up or login to upvote or downvote review items on a user-generated content site?

I'm trying to get more people to rate products on a video game ratings and review website. Will allowing non registered users to upvote/downvote the reviews increase engagement and sign ups? in other ...
2
votes
1answer
95 views

Best way to present a 5-star rating system

On our corporate intranet website, we have a section where we publish articles and presentations and such, and there's a 5-star system to rate the items. As expected, when the article page is open, ...
3
votes
2answers
55 views

What is the strategy for determining how to request for review or feedback?

It seems like there are a number of different factors that need to be considered when requesting user input/interaction that has no immediate benefit to them, or if seen as interrupting their ...
2
votes
1answer
50 views

Is voting like / dislike redundant if there is a in-depth rating feature?

I was approached by a site owner to expand a couple of feature on his existing site. The said site is a business directory and users get to vote like / dislike if the businesses are restaurants. The ...
31
votes
7answers
2k views

Is a star rating more user-friendly and valuable than a simple up/down vote model? [duplicate]

Which rating mechanism do users find more valuable in a scenario where the user is looking for an article in a Knowledge-Base where there are multiple articles that cover a single topic? Is a 5-star ...
2
votes
4answers
303 views

Strategy to ask app-users for review

I am a Front-end developer in a team and we are developing a travel app for Android and IOS. This mobile app offers users to search and book hotels. We want to build a mechanism to ask users for ...
0
votes
1answer
83 views

Are ratings relevant, and what makes a rating system good?

I was thinking of websites like YouTube, or IMDB, which implement rating systems. On YouTube, a video can be rated by up votes, or down votes, and videos are rated by the ratio of up and down votes. ...
23
votes
8answers
2k views

When a star-rating is right-aligned, should I fill the stars from right as well?

When building graphics for an app, I have right-aligned a rating from 1 to three stars. Being mainly a designer, my gut told me to fill the stars from right to left. So, i.e. empty empty filled for a ...
2
votes
2answers
166 views

How to represent 0 ratings vs rating is 0

I'm making a details page of a rating system, where one rates from 1 to 5 in multiple metrics and the global rating is the average. However, not all metrics are mandatory, be N/A or not wanting to ...
2
votes
2answers
87 views

Using gradual engagement for collecting reviews

For a product site, I am preparing a pattern to review products. To prevent spam (and due to legal requirements) we need the reviews to be confirmed by users. In my example, I would like to use email ...
1
vote
2answers
146 views

Mobile Site - Content Star Rating

Is there a best practice or good example showing how a 5-star rating interaction would display on a mobile website for rating content? See example below:
4
votes
5answers
278 views

Using numerical scores for ratings?

We are trying to build the 'Yelp of Personal Finances' at SuperMoney. It's basically a community driven reviews site in the personal finance niche. One of the things we are doing differently is ...
0
votes
1answer
62 views

Something similar to endorsements?

I'm looking for suggestions on the endorsements of skills in LinkedIn. It will be used on a corporate platform where profiles have 1 or more skills. Ideas so far are: "+1" or "like" (with a thumb ...
2
votes
2answers
127 views

Should I give users the opportunity to give separate ratings for quality and interest?

I'm providing the user with the option to rate news articles 1-5 stars. I'm trying to determine the quality and interest of articles based on the user ratings. My first thought was: Interest = total ...
3
votes
1answer
110 views

Why take user all the way to App store to rate an app?

Recently being annoyed by apps asking to rate them in the App store this question came to my mind . Though I am willing to rate the app I don't want to navigate to the app store and then wait for ...
1
vote
2answers
385 views

The best practices for a rating bar/slider/buttons

I need to make a rating scale input device that satisfies the following requirements: 1) Each value must be associated with a number to the user. 2) It must be immediately clear that this thing ...
5
votes
2answers
140 views

How to rate symmetry

I'm designing an interface where the user needs to rate the symmetry of 2 objects. The ratings are: 1 means not symmetric and 5 means very symmetric. Currently, it has a star rating. However, the ...
2
votes
2answers
120 views

Indicate mixed good and bad rating

I have an app that allows users to self-evaluate decisions. At the most basic level, events will be marked positively and/or negatively indicating whether the decisions were good or bad. For ...
2
votes
2answers
174 views

Social rating tool

I'm thinking of adding a like/favourite feature on my project but I'm currently finding it hard to choose a suitable social rating tool. I've spent days trying to think of an innovative rating tool, ...
6
votes
4answers
599 views

Stopping people abusing star rating systems

I want to implement a 5 star rating system for particular articles on my site. But, I know that with a little bit of scripting, it can be easy for hackers to abuse these systems. However, I want it to ...
2
votes
1answer
83 views

Is it ok to incorporate engine-calculation and user-improvements-votes into one relevancy grade?

Our product provides search functionality as well as profile viewing. Each profile is assigned with engine-calculated tags, with a relevancy score. Example: Profile JohnDoe is assigned the tag UX with ...
2
votes
1answer
75 views

Should a limited number of votes be represented with buttons or tokens?

I'm working on a website on which each character of a cartoon has a score, and the user can choose a given fixed number of characters to "hurt" and to "heal" (a user can only hurt so many characters ...
3
votes
1answer
121 views

How to display “Helpful” rate in the result page?

I am designing a website with many support articles. Each article can be rated in the following way: Was this article helpful to you? Yes | No Meaning, my information is for example: 21 out of 50 ...
1
vote
1answer
217 views

Yelp Like Adjective Rating System

I am building a website that has users list their outdoor adventures (skydiving, surfing, base jumping, etc) and the other people can comment on them. I want to have a rating system like Yelp which ...
2
votes
2answers
132 views

How can I design a matrix that allows users to rate items in two or more categories?

Does anyone know a good way to show a double matrix question? For example where you need to rate stuff in 2 categorie!s (or more). Ive attached an example of what we came up with so far. The problem ...
2
votes
1answer
271 views

Rating or Grading on touch devices (smartphones/tablets)

"tap to rate" vs "scroll to rate" There are apps and webapps that implement the "tap to rate" approach (display a number of stars, icons or grades and let the user tap on the desired value) and there ...
17
votes
5answers
396 views

Can a page rating with feedback be more effective than a longer usability survey for identifying problem areas?

Our government website has thousands of informational pages, many online self-service task flows and 20+ content editors / stakeholder groups. In the past, periodic usability surveys have been ...
34
votes
9answers
3k views

Ratings: 3 stars vs 5 stars. Why 5?

It's the most common interface used to display votes is the “star rating system,” in which a particular number of points (often expressed as stars) is assigned to an item by each reviewer. We find ...
5
votes
2answers
135 views

The influence of ratings on search result ranking

Our product provides a search functionality. Search results are ordered by rank. We also provide the possibility to rate the different search results: a user can (optionally) give each result a ...
19
votes
6answers
799 views

Custom rating slider

I have made a custom interface object to handle user rating in a take-away app I am currently building. But I am not sure if it's intuitive enough in its form. Q : Would you understand an object ...
4
votes
2answers
168 views

Rating Corporate Content

Does anyone have experience with using user ratings in an intranet context? Using systems like SE or Reddit do that encourage users to post high quality content and identify content that is not ...
6
votes
1answer
379 views

Rating control for iPhone world

Some time ago I implemented inline rating control for iPhone applications: It has configurable amount of stars (depends on the app) and optional clear button (at the most right). The control works ...
11
votes
4answers
816 views

Why is the “dislike” button going into extinction?

I've noticed that Facebook and now Google+ only have a "Like" (or +1) button, in spite of users wanting a "Dislike" button. This seems to be a bit of trend. Disqus also dropped their dislike vote - ...
9
votes
4answers
387 views

Product Ratings: Do no ratings hurt worse than negative ratings?

We just implemented product reviews onto our site. There's a serious lack of reviews obviously and we believe it's really hurting our sales since we haven't made any other big changes. Our sales were ...
4
votes
2answers
631 views

Votes (star rating) usage - stars or smiles?

I need to make a voting field for my feedback form. I make an assumption then when you use stars images user easily will use lower ratings, and when you use smiles(faces) with :) for good vote(5) and ...
20
votes
14answers
3k views

What's a good icon to represent how difficult a task is to do? [closed]

I am working on an application where users get to rate various things. In one category, they are rating how "good" something is, and so I put together a little 1-5 rating system with star icons, like ...
15
votes
6answers
1k views

What are the ramifications of removing voting down (thumbs down)?

Remember when Youtube removed their 5-star rating system in favor of their current thumbs up/down system? From their statistics, they concluded that because there were too many choices, people ended ...
23
votes
6answers
4k views

Rate vs Like/Dislike

I'm writing a web page that will allow people to rate "objects". I was thinking of giving users the classical 5 star rating... but then I remembered the like/dislike approach and how YouTube changed ...