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1
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2answers
34 views

What's a good approach to analyze a lot of answers to a survey with open questions?

We asked our users what's their main goal of current visit (open question). We received a lot of answers and I'm wondering what would be the best approach to analyze this data. In theory I could ...
0
votes
1answer
43 views

Using SUS to measure usability of an existing system and compare with a redesigned system

I will be undertaking a whole-scale redesign of an existing system. I'd like to use SUS ("System usability scale") questionnaires to measure improvements between iterations. As a baseline, I want to ...
2
votes
1answer
60 views

Visualisation of 10-12 star-based-items in a review site

I need to create a page with 10 or 12 items. Each item is a criteria for review that can be voted by the user between 1 and 4 stars. But, the problem is that it is a really strange visualisation to ...
0
votes
2answers
936 views

Transforming qualitative and quantitative data or methods

I can see how a large number of interviews and video can be compiled and analysed numerically (i.e. turning qualitative research into quantitative research), but is it not possible to turn ...
3
votes
2answers
152 views

Should different users always be used for successive System Usability Scale testing?

A given project requires SUS scores for the current version of a piece of software, as well as the next version when it is prepared, to allow quantitative results to demonstrate any usability ...
2
votes
4answers
11k views

Definition and example to distinguish qualitative and quantitative research

I am looking for the best definition for qualitative and quantitative research. I wrote an article on UX Magazine in which I tried to address the need for doing research that tries to map what happens ...
2
votes
2answers
1k views

Quantitative and qualitative data used in UX research

I am trying to find examples of user behaviour research that combines both quantitative and qualitative data. It seems to me that most of the research leans heavily or exclusively towards one approach ...
20
votes
8answers
993 views

Quantifiable benefits of wireframing and prototyping?

I'm trying to come up with a few sources for quantifiable benefits of wireframing and prototyping, but I am having trouble finding results. I've seen plenty of "reduces requirements phase, improves ...
4
votes
2answers
132 views

Quantitative Analysis of Cardsort Data

I'm working on some quantitative analysis procedures for cardsort (rank-ordering) type data. Are there established best practices for something like this? I was thinking cluster analysis, logit ...
1
vote
2answers
99 views

How to utilize analytics for mobile consideration

The company I work for has about 15% of their users/prospective members coming from a Mobile non/desktop device. Though that is not a high number, it is still a decent number. The data is collected ...
7
votes
4answers
278 views

How to evaluate an interface without users?

I need to evaluate my application's novel interface. However, due to IRB issues I can not involve users for this stage of the evaluation. Previously, I asked How to quantitatively compare two ...
1
vote
1answer
369 views

Looking for best practice, articles, tests or studies on video placement on websites.

We are a publisher of many special interest (that doesn't mean x-rated! ;) news websites (tech, music, sport etc). The majority of our content is editorial but we obviously have a growing amount of ...
7
votes
2answers
207 views

How to quantitatively compare two interfaces?

I am in the process of building a tool to make some tasks easier than an existing application allows. Right now I am surveying users and receiving feedback but I want hard numbers. The only ...
15
votes
6answers
713 views

How to measure phone number views without annoying the user?

I'm working on a website where we have customer pages on which we measure user interactions such as opening a booking form or posting a review. One of the interactions we want to measure is when the ...
17
votes
5answers
601 views

How is a cluttered layout quantified?

In the comments of a different question, I asserted that Visual Studio has a "cluttered" layout. A different user disagreed with my assertion, and it made me curious as to how to quantify a cluttered ...
6
votes
3answers
425 views

Quantitative methods for analysing vast Intranet IA

I have been asked to analyse and better group pages under a section of a large government website. The number of pages runs into the thousands. The problems I have is that metadata rules have not ...
9
votes
4answers
276 views

What's recommended for the number of users to use in qualitative and quantitative testing?

I'm currently rebuilding our entire intranet from scratch, mostly because the tech behind is out-dated and it has been proved that a lot of information is difficult to find. Though that is beside the ...