Methods and processes concerned with assessing that a defined level of quality is being maintained in a product or service.

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5answers
323 views

How to avoid bad ux [closed]

There are plenty of examples of bad ux. Sometimes it accounts for a significant proportion of the entire interaction and sometimes it's a small but glaringly obvious detail that should be obvious to ...
12
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6answers
609 views

How would you create and validate personas for something that is not a person

There are a few questions here about personas, and research methods that you might use in order to create them, (some of which I've answered at length). Examples include: What research methods can I ...
6
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4answers
862 views

How do we validate our persona?

When we pursue our goal of ease of use for our users we sometimes use personas to test or guide our designs. And that’s all good – because it gives us a feeling of how a user would interpret the ...