Psychological principles as they relate to user interface and user experience design.

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20
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9answers
3k views

How valuable is studying cognitive psychology for UX?

I am starting my second year in grad school and thinking about what to study. One thing that I know is good to have a grasp of is cognitive psychology. But I would like to get someones perspective. ...
4
votes
1answer
55 views

How do you call the concept of similar social validation options/choices?

Maybe I'm too burnt, but I can't come with the answer to this. I don't mean Overchoice, but the concept of choices or options that are similarly validated by peers creating a friction to user. To be ...
0
votes
2answers
128 views

Nice elevators patterns for imaginative psychology

For a person that could not see, would it be nice to have different elevator buttons arranged into different patterns, not sure which ones, at all, or not? On one hand, it would make things ...
12
votes
6answers
2k views

Are stars a good rating system?

Quoting myself from this other question, there are users that rate us with 1 star when the review is "Good product", as well as the other way around, rating us 5 stars for "Bad product" reviews, ...
67
votes
9answers
4k views

How does Gamification change User Behavior?

On Location Based Applications the use of Gamification is essential. As you move along and check in you earn badges and points. Users also find themselves in a leader board, which most certainly ...
11
votes
5answers
1k views

How do you nudge users to download your native app?

I was reading an ACM research paper recently that considered users' revisitation patterns. The authors found that users tend to revisit native apps far more often than they revisit pages in browsers. ...
12
votes
4answers
1k views

Is user centered design only about hygiene factors?

There is one thing that bothers me about UX-design. One of the shortcomings of a user centered design approach, is that it only focuses on existing needs and not on new revolutionary ideas. For ...
22
votes
2answers
776 views

Social media sharing: Does simply showing icons stimulate action?

This is tangentially related to the question "Social Media Icons - show all visible, or group under 'share'?". In my organization, we've generally found that displaying the individual icons for ...
0
votes
1answer
49 views

How to deal with perceived frustration in rewards based app?

I'm working on an app with a gamification approach and I kinda hit a wall with a problem: users may feel frustrated even though they've achieved a goal Since this is a bit complex to understand ...
17
votes
4answers
2k views

How to best avoid confirmation bias when surveying about features?

My product team proposed a new feature for our mobile app and I'd like to get a sense of user interest for the feature. I have the ability to run in-app surveys to our existing users but when running ...
7
votes
1answer
147 views

Is there evidence that users are happy to expend more time and effort in certain circumstances?

Certain tasks take extra time and effort to complete. Registration for a secure service, or recovering login credentials are two good examples. However, there is a tension between security and ...
2
votes
2answers
291 views

'Likes' vs 'Upvotes' [duplicate]

When it comes to completely anonymous appreciation of videos. What is better to use: 'Likes' vs 'Upvotes'? I've read elsewhere that likes seem more personal and there is a network involved. But what ...
130
votes
17answers
12k views

How to encourage honest user behavior in UI

My company creates solutions for waste management facilities. One particular piece of software is used on touch screens at the entrance of a facility. The municipiality runs the facility. We don't ...
8
votes
3answers
435 views

How accepted is the “Hooked Model” by UX?

The Hook Model for designing habit-forming products is not frequently mentioned in UX lectures. The model seems to be about creating "habits forming products". How necessary this model, really, if ...
3
votes
3answers
744 views

What is the psychology behind road markings on lanes unaffected by speed cameras?

In the UK, speed cameras are usually accompanied by white striped lines on the road. I have always assumed that was a visual reminder to the motorist to "watch your speed- it's about to be checked". ...
4
votes
10answers
885 views

Should help-text be above or below the input?

There are many frameworks that support some variant of "help text", that is text which supplements the heading, label and placeholder. It's often used to give a brief description of the purpose of the ...
7
votes
3answers
161 views

What's the actual likeability of “voice control”?

I recently got to design an app for Google Glass, and I was wondering: how much users really like that they have to speak out loud to have control over the device or to undertake an action? Are there ...
32
votes
4answers
6k views

What objective qualities make a user interface intuitive?

How is intuitive defined in terms of UI? Are there any studies about what objective and measurable qualities make a user interface intuitive? What design principles, patterns, or approaches are most ...
0
votes
0answers
17 views

The Hamburger Menu and Classical Conditioning [duplicate]

I know that the hamburger menu is not the ideal way to show information since users do not always know what the three lines mean (and it can lead to poor information architecture). However, since so ...
2
votes
3answers
95 views

Extend a subscription automatically or manually?

We offer different type of annual subscriptions. At this time, we inform the customer 2 months before his subscriptions will end, that we are going to extend his subscriptions automatically. If he ...
4
votes
2answers
82 views

Why would some high profile blog not allow commenting? [closed]

Comments have been an important part from the evolution of blog. But I can see some blogs like http://www.lukew.com not allowing comments at all. It surely hurts the user experience for genuine ...
32
votes
10answers
5k views

Should I avoid using “abort” in favor of its synonyms?

I've heard that the term "abort" could have a negative meaning in some contexts (i.e. due to abortion-related issues), and for that reason it was avoided in some interfaces of the 80's/90's, probably ...
1
vote
1answer
364 views

Correlation between number of colors used and brain processing?

A professor once told a class I was in that there is a fixed amount of bits one can process at one time. I've always thought of it as our brains processor speed. This was in a HCI class. He also ...
16
votes
2answers
863 views

Is there research supporting the link between colors and emotions?

I recently reviewed a style guide document and came across a passage concerning colors. In the text, different colors are attributed to different emotions, e.g.: Orange stands for lust for life ...
6
votes
2answers
204 views

Terminology for user fear of unbounded space

There is a term used for describing a behavioral pattern where users feel disoriented or anxious when a navigable space is unbounded and there is no reference point. For example, in a 3D drawing ...
1
vote
1answer
40 views

Reading continuous vs interrupted text mobile on IM

after an argument with my wife where I missed to notice to buy the milk out of a short message she sent me, the following question came to mind. Reading an interrupted message (where each line of ...
6
votes
2answers
491 views

The effect of showing “wizard” style steps in a multistep process

I'm approaching this from the context of a user onboarding workflow. Specifically I'm looking for references to research that discuss what effect displaying "wizard" steps actually has on user ...
1
vote
1answer
75 views

Psych major wanting to go into UX…should I get a CS minor? [closed]

I'm currently a psych major right now and in my second to last semester with one more psych class requirement to take. I've been thinking about what I want to do. I've been looking into UX or HCI. ...
1
vote
2answers
486 views

How do I avoid the “Halo Effect” during testing?

I’ve been doing a lot of thinking on the Halo Effect lately. It seems that this effect can really make a difference in the outcome of my testing if I am not cognizant of its potential swaying power. ...
412
votes
24answers
32k views

Why do people clear the screen multiple times when using a calculator?

I've noticed that most people when using a real or a virtual calculator, they hit the Clear button multiple times when clearing the screen (even though hitting it once is enough), so I started ...
0
votes
2answers
85 views

Impact of images and icons on user perception when capturing personal information?

I am designing an account area where users are required to provide some personal information.I have came across research that suggests that the use of icons such as a "Padlock" or similar has a ...
2
votes
3answers
237 views

predict behavior based on emotional response

I'm a student so this is my first crack at designing a study. Trying to develop a usability test that 1) gathers participants emotional reaction and 2) discovers what behavior they would display ...
1
vote
1answer
47 views

Is it good to put a player into detention (jail) or just kick the user from a server?

I am developing a game server in an open-world game where players can do whatever they want. Once however my staff encounters a rule breaker I advise them to, by their judgment on how bad it is, to ...
46
votes
5answers
5k views

What research is there suggesting modal dialogs are disruptive?

It seems "Everyone" knows they're highly disruptive for many situations but often times clients don't. Particularly in desktop applications this form of dialog is often misused, often disrupting a ...
2
votes
2answers
136 views

What is the psychology behind newspaper content on websites (and in general)?

Why are newspaper websites laid out the way they are ? Is it because they need to display as much content as possible, sparking interest in every article (see nytimes.com) ? Or is there something ...
99
votes
3answers
5k views

Psychology behind $0.99 for paid apps, but $1.00 for donation apps?

I've noticed a trend (at least on the Google Play store) of application prices ending in x.99, while 'donation' apps usually end on the dollar. I see the reasoning behind the psychology that makes a ...
0
votes
1answer
48 views

Is User Psychology similar to the use of empathy?

So I've been doing some read up about UX hoping to firm up my base as a UX practitioner and was just wondering and thinking if User Psychology is similar to the use of empathy. Understanding that a ...
3
votes
2answers
372 views

Which style of avatar is more reputable?

Is there any evidence which shows whether users are more likely to reciprocate positively towards a certain style of profile avatar? For simplicity, let's break profile avatars into the following ...
16
votes
6answers
5k views

Monitors display more colors than human eye can distinguish

The human eye can differentiate about 10 million colors. A 24-bit display mode can produce about 16 million. Why, then, do operating systems have 32-bit and higher display modes if the apparent ...
16
votes
7answers
6k views

Do touch screens have a harmful psychological effect on people? [closed]

The touch screen is a radical change in the control of machines. For centuries, machines were operated by physical buttons. Perhaps the most important aspect of user experience for a physical device ...
24
votes
10answers
3k views

What is more memorable: Avatar or Username?

Is there any evidence which shows whether users are more able to recognise another user's Photo over their Username or vice versa? I am interested in understanding this from a usability perspective. ...
1
vote
2answers
335 views

Is the state of 'flow' equivalent to user engagement?

From Wikipedia Flow (psychology): Flow is the mental state of operation in which a person performing an activity is fully immersed in a feeling of energized focus, full involvement, and ...
0
votes
3answers
104 views

For user confirmation, is it more standard to use “Y” or “N” to denote continuing execution?

This is a question about best practice, not a specific language/ syntax question. When requesting user confirmation, e.g. Y/N to either continue execution despite some risky condition or exit to fix ...
19
votes
4answers
1k views

Is giving users false assurance a good thing?

I've seen websites that show messages like - Sorry, Something went wrong, we're trying to fix this ASAP , when they really should be displaying : 404 - the page you're looking for does not exist One ...
4
votes
2answers
112 views

How to encourage quality content?

Yahoo! Answers and StackExchange are two well-known examples of Q&A sites. Both sites allow users to ask questions, vote, and choose the best answer. Both sites have a point system to encourage ...
0
votes
2answers
159 views

Use last modified time or time created for ordering by date?

When sorting a list of items by date, is it more logical to sort it by the time that each item was modified or the time that each item was created? I have seen both of these methods used and I'm ...
5
votes
4answers
110 views

How do i balance MI requirements with the user experience?

Im designing an online form, to start the form, the user has to select between x3 options: (option 1) or (option 2) or (option 3) If the option 3 is selected, a lightbox appears to tell users they ...
7
votes
1answer
213 views

Would it be relevant to learn/understand how manipulation works as UX Designers?

When designing a service for users, we're constantly trying to push them to do things. We're creating systems to get them motivated so they see the value they'll get out of the product. Perfectly ...
1
vote
4answers
349 views

How to keep the user engaged while waiting for a period of time?

I am designing an app for an online taxi booking portal. The workflow is designed in a way in which the users must wait for 120 secs for booking to get confirmed. While the customer is waiting for the ...
2
votes
3answers
294 views

How much customisation should be permitted?

The team I work in are in charge of approving and creating new team document storage/collaboration microsites for business areas within the company. These are currently being offered as SharePoint ...