A quick example: "Paradox of Choice" - Giving a user more control via options, configuration, and settings is counter-intuitive from a UX standpoint. We expect users will relish their total ...
When user testing how do you record positive or negative body language? Do you use observed shifts in body language or facial expressions to consciously probe further about what the user thinks or ...
I'm pushing usability testing within my workplace by performing some Steve Krug style usability tests, which have gone down so well that the product owner now wants me to add some marketing questions. ...
Everyone knows the famous quote (by Bruce Ediger or Steve Jobs, I'm not sure): The only "intuitive" interface is the nipple. After that it's all learned. It's an amusing gem, but is it really ...