Psychological principles as they relate to user interface and user experience design.

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11
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5answers
1k views

How do you observe body language and facial expressions in user testing?

When user testing how do you record positive or negative body language? Do you use observed shifts in body language or facial expressions to consciously probe further about what the user thinks or ...
11
votes
5answers
1k views

How do you nudge users to download your native app?

I was reading an ACM research paper recently that considered users' revisitation patterns. The authors found that users tend to revisit native apps far more often than they revisit pages in browsers. ...
10
votes
2answers
1k views

What is the effect of rounding counts of artefacts, like books or courses available?

I have been researching to find the right way to display the total number of artefacts, in this case, books available for sale in a website. Another example is the number of courses available in a ...
10
votes
4answers
695 views

Should I use user-generated Badges to reward users?

I am thinking about using badges in a system to reward users. In the scenario I'm thinking of, users would be rewarded for posting content that is appreciated/ranked high by other users. I am ...
10
votes
1answer
385 views

What is wrong with putting price timeline in e-commerce sites?

Why don't e-commerce sites, e.g. amazon, include price timeline charts for their products so that users will be persuaded on the discounts? Does it incur any culprits for usability or even for sales? ...
10
votes
2answers
1k views

How do drunk users act?

What effect does alcohol have on user behaviour? Alcohol is a part of many Western cultures and it's entirely possible that some of our applications will be used by people who have had a drink or two. ...
9
votes
6answers
465 views

Which is more motivating to continue a process until completion: a percentage, or the number of steps?

I'm working on a set of guides to help users learn how to use our app. We want to show which guides are available and some data with each guide indicating how far you've gotten. The idea is that if we ...
9
votes
6answers
595 views

Should I style my buttons?

Are there any major advantages / disadvantages in styling ones buttons like Facebook, Twitter and StackExchange - vs. not styling them like Craigslist and 4chan?
9
votes
4answers
705 views

Resources for learning Gestalt principles

I've seen the Gestalt principles or laws referenced often when it comes to graphic design and even UI and UX. Is there some definitive guide, book or original research about this subject that I can ...
9
votes
4answers
1k views

Is it still effective and appropriate to use psychological pricing for IT people?

I need to build pricing plan for service that will be used mainly by developers and designers. I can't decide what price to use, e.g. $20 or $19. I'm afraid that well-educated and smart people (...
9
votes
4answers
3k views

Confusions about applying Hick-Hyman Law in user interface design

I think many people here have heard of "Hick-Hyman" law, which describes the time it takes for a person to make a decision as a result of the possible choices he or she has; That is, increasing the ...
9
votes
4answers
1k views

UX Research: Can I improve conversion rates with the use of lifestyle over still life product photography

I work for a large UK-based clothing retailer. After some initial customer testing with our product details page there has been some debate on the following question: Do customers generally react ...
8
votes
3answers
321 views

What is the fundamental difference between liking and upvoting? Please signify what to use in what contexts?

In particular: How do people perceive the difference between these actions? How do people perceive the difference between a like/don't like system and a upvote/downvote system? When should you use ...
8
votes
3answers
421 views

Should we call our achievement system something else?

The company I work for has two public sites; one is just our main WWW site and the other is a site dedicated to our members. I'm a developer there and I'm working on an achievement system for our ...
8
votes
3answers
978 views

To lower user's cognitive memory load or not?

Naturally, it sounds like it is only best for our users if our design could reduce user's cognitive workload when performing a task. However, there are also theories that explain the need for a ...
8
votes
3answers
461 views

How accepted is the “Hooked Model” by UX?

The Hook Model for designing habit-forming products is not frequently mentioned in UX lectures. The model seems to be about creating "habits forming products". How necessary this model, really, if ...
7
votes
4answers
1k views

How many objects/things can the average person compare at once?

I recall reading that the average person can only effectively compare 7 things at once. Has anyone heard of this and can reference any studies/research done on object comparison? To give you some ...
7
votes
3answers
387 views

When offering options, at which position in a sentence should be the desirable one?

When I ask the user a question with two options of which I want the user to choose a specific one, should I formulate the sentence so that the desired option it the latter or the other way around? ...
7
votes
4answers
354 views

Where can I read more about how the brain utilizes patterns?

I've been reading some cognitive psychology books and they all talk about the fact that our brains recognize and store things using patterns. Unfortunately, all these books talk only briefly about ...
7
votes
3answers
284 views

Using stock imagery with sensitive subjects

Something I've always wondered about is what effect would bad stock photography have on the user for sensitive subjects. I'm talking cheap, literal and cliche. I personally find this type of thing ...
7
votes
1answer
317 views

Practical applications / prototypes using different cognitive styles

I'm looking for practical applications or studies where the application has been developed for users with different cognitive styles. I'm mostly interested in those using Nisbett's cognitive thinking ...
7
votes
2answers
490 views

Is there a theory on white spaces alone, or is it a consequence of other psychological aspects?

I'm doing a presentation on User Experience to my fellow colleagues (IT consultants) and have a section on white spaces / white spacing. Seems like searching for relevant content is not possible when ...
7
votes
1answer
148 views

Is there evidence that users are happy to expend more time and effort in certain circumstances?

Certain tasks take extra time and effort to complete. Registration for a secure service, or recovering login credentials are two good examples. However, there is a tension between security and ...
7
votes
3answers
184 views

What's the actual likeability of “voice control”?

I recently got to design an app for Google Glass, and I was wondering: how much users really like that they have to speak out loud to have control over the device or to undertake an action? Are there ...
7
votes
1answer
220 views

Would it be relevant to learn/understand how manipulation works as UX Designers?

When designing a service for users, we're constantly trying to push them to do things. We're creating systems to get them motivated so they see the value they'll get out of the product. Perfectly done,...
6
votes
4answers
984 views

Deliberate Barriers to Entry in Web Design

ACHICA.com has taken the "members only club" concept to a level I've never seen online; you can hardly view anything on the site without registering. This is the first time I've seen barriers to entry ...
6
votes
4answers
2k views

What are some examples of famous/effective skeuomorph UIs? [closed]

A skeuomorph user interface draws upon real world objects in its visual design in order to increase familiarity and the association between the product and its real world counterpart. Apple has been ...
6
votes
8answers
380 views

What's the difference between what's best for the user and that what the user is used to?

See title, this needs to be at least 15 characters
6
votes
2answers
213 views

Terminology for user fear of unbounded space

There is a term used for describing a behavioral pattern where users feel disoriented or anxious when a navigable space is unbounded and there is no reference point. For example, in a 3D drawing ...
6
votes
3answers
843 views

What examples are there of Operant Conditioning in UI? [closed]

Like many cars, my car makes an annoying beep when you start the car with your seatbelt unbuckled; plugging in the seatbelt immediately ends the noise. I used to find this annoying, but I eventually ...
6
votes
3answers
373 views

What kinds of personality archetypes are taken into account when designing an application?

If somebody were to look out on the landscape of applications available, the amount of options is staggering. However, it's pretty easy to see that two applications that have the same basic functions (...
6
votes
2answers
580 views

The effect of showing “wizard” style steps in a multistep process

I'm approaching this from the context of a user onboarding workflow. Specifically I'm looking for references to research that discuss what effect displaying "wizard" steps actually has on user ...
6
votes
2answers
418 views

How can I encourage users to authenticate?

I am working on a post-sale customer support project for a US high street retailer (for the rest of this post I will refer to them as 'Jon's Cellphones'). The program will enable customers who ...
6
votes
1answer
332 views

How do users use spatial memory?

I have some questions about how spatial memory works and the effects on user interfaces: Do users seek items by spatial memory? What do they actually "link" to a position - a particular object ("...
5
votes
4answers
1k views

Should we risk using colors other than blue in Web apps?

Trends: New Colors (we’re looking at you, #00A0D1) If there’s one thing that’s been stagnant in the design community, it’s the originality with colors. Sixty percent of the applications on my ...
5
votes
2answers
563 views

Why are modern ads so fast-paced and flashy compared to older ones?

I once took a class in television production at my local cable studio, and one of our assignments was to go and watch TV with the sound off and pay attention to the ads. The lesson was to look at how ...
5
votes
2answers
664 views

How do I avoid the “Halo Effect” during testing?

I’ve been doing a lot of thinking on the Halo Effect lately. It seems that this effect can really make a difference in the outcome of my testing if I am not cognizant of its potential swaying power. ...
5
votes
3answers
991 views

How to Find the Best Icon to Represent a Concept?

I am developing a visual programming language, and after reading this paper it looks as if icons are a very good solution to improve the language and increase understanding. But since I am a ...
5
votes
4answers
112 views

How do i balance MI requirements with the user experience?

Im designing an online form, to start the form, the user has to select between x3 options: (option 1) or (option 2) or (option 3) If the option 3 is selected, a lightbox appears to tell users they ...
4
votes
3answers
772 views

How does a “visitor counter” on a web site affect user experience?

Many amateur sites have a "You are visitor number X" counters on them. What effect does this button have on visitors to the site? Does it increase their trust in the site?
4
votes
10answers
1k views

Should help-text be above or below the input?

There are many frameworks that support some variant of "help text", that is text which supplements the heading, label and placeholder. It's often used to give a brief description of the purpose of the ...
4
votes
4answers
441 views

How to prevent grey/black lines after effect?

I have made some new design for my private blog (a black design). However, If I now read a blog piece and then look around I see around me all kinds of black/grey horizontals bars as after effect, ...
4
votes
3answers
167 views

Should I display a “not available” option in my key, even when I know it will never be used

I've got a site which sells lots of different products. Due to the nature of the industry, it is necessary that multiple products can be displayed on screen at the same time. To save space, the ...
4
votes
2answers
116 views

How to encourage quality content?

Yahoo! Answers and StackExchange are two well-known examples of Q&A sites. Both sites allow users to ask questions, vote, and choose the best answer. Both sites have a point system to encourage ...
4
votes
1answer
68 views

How do you call the concept of similar social validation options/choices?

Maybe I'm too burnt, but I can't come with the answer to this. I don't mean Overchoice, but the concept of choices or options that are similarly validated by peers creating a friction to user. To be ...
4
votes
1answer
98 views

Does testimonial actually work (we all know its fake)?

Before someone comes saying yes it works because of social validation or social proof, are there any user tests, research or case studies that backs up it up? It seems like most poeple I speak to ...
4
votes
2answers
89 views

Why would some high profile blog not allow commenting? [closed]

Comments have been an important part from the evolution of blog. But I can see some blogs like http://www.lukew.com not allowing comments at all. It surely hurts the user experience for genuine ...
4
votes
1answer
84 views

Ordering of an Eligibility Funnel during application onboarding process

I am designing an onboarding/registration process for a mobile app/service that has fairly restrictive qualification requirements. Over time, these requirements will be come substantially less ...
3
votes
3answers
1k views

Labels inside or outside text inputs? [duplicate]

Possible Duplicate: On forms, is inline placeholder text better than a label outside each field? Are there any advantages / disadvantages in placing ones labels outside ones text inputs like ...
3
votes
8answers
788 views

What motivates people to keep on sharing ideas, develop new concepts and innovate on online innovation communities? [closed]

I'm very interested in crowd-sourcing and online innovation communities. Currently, I'm conducting research on what motivates users to continue sharing ideas, developing concepts, funding projects and ...