Psychological principles as they relate to user interface and user experience design.

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24
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10answers
3k views

What is more memorable: Avatar or Username?

Is there any evidence which shows whether users are more able to recognise another user's Photo over their Username or vice versa? I am interested in understanding this from a usability perspective. ...
1
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2answers
382 views

Is the state of 'flow' equivalent to user engagement?

From Wikipedia Flow (psychology): Flow is the mental state of operation in which a person performing an activity is fully immersed in a feeling of energized focus, full involvement, and ...
0
votes
3answers
108 views

For user confirmation, is it more standard to use “Y” or “N” to denote continuing execution?

This is a question about best practice, not a specific language/ syntax question. When requesting user confirmation, e.g. Y/N to either continue execution despite some risky condition or exit to fix ...
19
votes
4answers
1k views

Is giving users false assurance a good thing?

I've seen websites that show messages like - Sorry, Something went wrong, we're trying to fix this ASAP , when they really should be displaying : 404 - the page you're looking for does not exist One ...
4
votes
2answers
117 views

How to encourage quality content?

Yahoo! Answers and StackExchange are two well-known examples of Q&A sites. Both sites allow users to ask questions, vote, and choose the best answer. Both sites have a point system to encourage ...
0
votes
2answers
190 views

Use last modified time or time created for ordering by date?

When sorting a list of items by date, is it more logical to sort it by the time that each item was modified or the time that each item was created? I have seen both of these methods used and I'm ...
5
votes
4answers
112 views

How do i balance MI requirements with the user experience?

Im designing an online form, to start the form, the user has to select between x3 options: (option 1) or (option 2) or (option 3) If the option 3 is selected, a lightbox appears to tell users they ...
7
votes
1answer
220 views

Would it be relevant to learn/understand how manipulation works as UX Designers?

When designing a service for users, we're constantly trying to push them to do things. We're creating systems to get them motivated so they see the value they'll get out of the product. Perfectly done,...
1
vote
4answers
358 views

How to keep the user engaged while waiting for a period of time?

I am designing an app for an online taxi booking portal. The workflow is designed in a way in which the users must wait for 120 secs for booking to get confirmed. While the customer is waiting for the ...
2
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3answers
300 views

How much customisation should be permitted?

The team I work in are in charge of approving and creating new team document storage/collaboration microsites for business areas within the company. These are currently being offered as SharePoint ...
8
votes
3answers
322 views

What is the fundamental difference between liking and upvoting? Please signify what to use in what contexts?

In particular: How do people perceive the difference between these actions? How do people perceive the difference between a like/don't like system and a upvote/downvote system? When should you use ...
3
votes
1answer
377 views

what is the list for list of sexual orientation options in a dating website?

males and females sexual orientations in a terminology that is easy for the user to select them. Exmple .male straight , female straight including gay and lesbian and other kinds. please i am ...
2
votes
2answers
121 views

What are users attitudes towards help buttons

I was wondering, given the wealth of awful help menus foisted on us by various services, whether actually describing the manual area of your application as 'help' was a good idea or not. Do users ...
3
votes
1answer
889 views

What do dark and light dashboards communicate to users?

There are a couple of closely related answers about this on here, but none that gets to the question I'm asking. Outside of a what a user brings to a design (preconceptions, mental models, etc.) ...
30
votes
6answers
728 views

What are your favorite counter-intuitive principles or ideas within UX? [closed]

A quick example: "Paradox of Choice" - Giving a user more control via options, configuration, and settings is counter-intuitive from a UX standpoint. We expect users will relish their total ...
2
votes
2answers
222 views

Is an unread count in RSS and newsfeeds a good design decision? Is there a suitable alternative?

I use Google Reader for my RSS feeds. As seen in the image, along the left column there are counts for unread items. My question is this: is showing an unread count a good design decision in terms ...
7
votes
1answer
317 views

Practical applications / prototypes using different cognitive styles

I'm looking for practical applications or studies where the application has been developed for users with different cognitive styles. I'm mostly interested in those using Nisbett's cognitive thinking ...
33
votes
11answers
6k views

Which of those two design best symbolizes emptiness and makes you want to fill it?

I'm working on a service with limited credits and designing a counter displaying how much is left. I came across two approaches (below) and even if the first one looks simpler I feel like the second ...
1
vote
3answers
439 views

At what option count should I add a search filter to a drop down element?

I have a booking tool that offers a list of services to choose from. The option list is variable per client. Some clients offer one service, some have twenty or more. One client requested a search ...
2
votes
1answer
138 views

Best way to teach novice programmers?

I'm working on a project that aims to teach programming novices. I want them to follow specific guidelines of programming and get accustomed to those (due to the fact that these guidelines are ...
16
votes
10answers
815 views

Do users like choice? How much should I give them?

I built a photo slideshow web page as an exercise for myself. One thing I found myself doing was adding a Settings button. Clicking this reveals a little settings pane that lets a user choose between ...
15
votes
3answers
637 views

What evidence is there that dark patterns are bad for business?

I recently got into a debate with a coworker about dark patterns. He's a numbers guy -- and I made the mistake of bringing up an example of a dark pattern for which I didn't have evidence of any ...
3
votes
2answers
100 views

Changing a visual object as it is dragged

Imagine that you have an interface with two principal panes: a map and a timeline. We want to enable our user to be able to select a job displayed on the map (for instance, "repair washing machine at ...
1
vote
3answers
136 views

How would you describe the way visual design contributes to the user experience?

When a website or product looks good, users enjoy using it more (assumption). They may even have more patience with the interface, regardless if there are usability issues, etc. How would you, ...
9
votes
4answers
3k views

Confusions about applying Hick-Hyman Law in user interface design

I think many people here have heard of "Hick-Hyman" law, which describes the time it takes for a person to make a decision as a result of the possible choices he or she has; That is, increasing the ...
16
votes
5answers
3k views

Do shapes connote differing degrees of hazard?

I'm working on designing an icon set and experimenting with a few different styles. One style would involve every icon being the same color. However, color is really good at differentiating things ...
12
votes
7answers
335 views

Looking for arguments and studies to rebut “No one complains, so it ain't broke.”

I'm of the opinion that the absence of complaints is not a strong indicator of good usability. I'd like to learn more about this idea, whether it's true or not, and how to argue the point if true. My ...
19
votes
1answer
1k views

Model photo choice for better conversion rate : is same sex more appealing than opposite sex?

I am creating a landing page targeted to men of age 18 to 45 years. It's supposed to promote a nationwide recruitment effort of temporary workers needed in production plants. The photo of a smiling ...
9
votes
4answers
1k views

UX Research: Can I improve conversion rates with the use of lifestyle over still life product photography

I work for a large UK-based clothing retailer. After some initial customer testing with our product details page there has been some debate on the following question: Do customers generally react ...
6
votes
1answer
332 views

How do users use spatial memory?

I have some questions about how spatial memory works and the effects on user interfaces: Do users seek items by spatial memory? What do they actually "link" to a position - a particular object ("...
6
votes
4answers
985 views

Deliberate Barriers to Entry in Web Design

ACHICA.com has taken the "members only club" concept to a level I've never seen online; you can hardly view anything on the site without registering. This is the first time I've seen barriers to entry ...
22
votes
5answers
1k views

What makes people vote?

What drives people to upvote or downvote content? I'm looking for the je-ne-sais-quoi quality on successful voting systems and I just can't put my finger on. Let's look at three examples: http://...
9
votes
4answers
1k views

Is it still effective and appropriate to use psychological pricing for IT people?

I need to build pricing plan for service that will be used mainly by developers and designers. I can't decide what price to use, e.g. $20 or $19. I'm afraid that well-educated and smart people (...
7
votes
3answers
387 views

When offering options, at which position in a sentence should be the desirable one?

When I ask the user a question with two options of which I want the user to choose a specific one, should I formulate the sentence so that the desired option it the latter or the other way around? ...
28
votes
10answers
2k views

When you hate your design and you're almost finished with it, what do you do?

I started out with a web design template that I loved. I spent a few days finding, cropping, and touching up the perfect images. I tweaked the CSS to better fit my page's style. In short-- I was in ...
1
vote
3answers
493 views

Is it useful keeping “foveal vision” in mind when arranging content?

I came across this video explaining how you can reduce the congnitive load by arranging your content in small chunks fitting into your "foveal area": http://www.youtube.com/watch?v=GzgRfE5B1Yc Of ...
12
votes
4answers
242 views

Name or data on this error alert phenomenon?

This is just a curiosity on my part, but I'm wondering if there's a name or studies for what I'm going to describe. I've noticed in many UX scenarios, not just computer related, that when there's an ...
10
votes
4answers
695 views

Should I use user-generated Badges to reward users?

I am thinking about using badges in a system to reward users. In the scenario I'm thinking of, users would be rewarded for posting content that is appreciated/ranked high by other users. I am ...
17
votes
7answers
4k views

The psychology of everyday shapes

We know a lot about colours and how they affect people, but what do we know about shapes? When choosing icons or logos, how do the shapes in them affect their perception? Does anyone know of any ...
13
votes
6answers
840 views

Why are nested elements scrolled to the opposite direction?

My question is about scrolling conventions, and spatial scroll conventions in general (even here it's only horizontal, but same applies for vertical scrolling). Looking at the below mockup, why is it ...
7
votes
4answers
354 views

Where can I read more about how the brain utilizes patterns?

I've been reading some cognitive psychology books and they all talk about the fact that our brains recognize and store things using patterns. Unfortunately, all these books talk only briefly about ...
29
votes
11answers
2k views

Implement gamification on Time reporting to minimize late reports?

A company is having trouble getting its employees to report time of their working hours. The time reporting is the source for invoicing the company's customers and it has to be done in time. To deal ...
4
votes
3answers
167 views

Should I display a “not available” option in my key, even when I know it will never be used

I've got a site which sells lots of different products. Due to the nature of the industry, it is necessary that multiple products can be displayed on screen at the same time. To save space, the ...
1
vote
4answers
623 views

Prefer buttons over text links when designing for mobile?

When designing for mobile, should one prefer buttons over text links whenever possible? I'm guessing buttons are better at encouraging tapping, whereas text links are increasingly becoming associated ...
7
votes
3answers
284 views

Using stock imagery with sensitive subjects

Something I've always wondered about is what effect would bad stock photography have on the user for sensitive subjects. I'm talking cheap, literal and cliche. I personally find this type of thing ...
2
votes
4answers
271 views

How to deal with different screen sizes when your theme is all about design

We know that not all people have the same screen resolution in their computer monitor. Some people prefer widescreen display in 15'', when other uses 17'' and more for their computer experience. I am ...
5
votes
4answers
1k views

Should we risk using colors other than blue in Web apps?

Trends: New Colors (we’re looking at you, #00A0D1) If there’s one thing that’s been stagnant in the design community, it’s the originality with colors. Sixty percent of the applications on my ...
2
votes
2answers
109 views

Upon the launch of a new site - add big slide-down / lightbox explanation?

Upon the launch of say a new social media site - is it appropriate to do a big slide-down / lightbox to explain what the site is about - or to let users figure things out for themselves? Former: ...
2
votes
1answer
918 views

Why is SunBurst background so popular and are there any other ones?

I keep seeing SunBurst Background Pattern for years, literally! and it is still trendy. Why is it still so? Do we lack creativity for similar generic (or focus drawing) background patterns or human ...
10
votes
1answer
385 views

What is wrong with putting price timeline in e-commerce sites?

Why don't e-commerce sites, e.g. amazon, include price timeline charts for their products so that users will be persuaded on the discounts? Does it incur any culprits for usability or even for sales? ...