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0
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1answer
83 views

Sports club websites

We have a league website and within that site you can drill down to club sites. The problem is though, when clicking on a club site, the header will stay on the league site, but the content in the ...
0
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0answers
70 views

How to track and report UX changes to a website

*my apologies if this isn't pertinent to UX.Stackexchange as it's more process driven, rather than UX. If so please take question down and accept my apologies. When making UX changes to a website, ...
4
votes
3answers
359 views

Should I use accordions within a multistep form?

Am looking into crafting an accordion for a multistep form. Like the idea of a single page walkthrough that provides anticipation (ie. what's about to come) and affirmation (ie. what's happened), but ...
2
votes
2answers
86 views

Rule of thumb for user testers not showing up for testing appointments?

For those of you who administer user tests, what do you do when testers don't keep their appointments? I'm currently in the midst of a round of user testing for one of my projects. The tests needed ...
2
votes
2answers
37 views

Process for requesting and evaluating exceptions to a style guide

I'm in the process of creating a style guide based on UX principles. I'm having a hard time finding any examples of how someone can request an exception once the requirements are in place and what the ...
5
votes
2answers
321 views

process workflow visualization

I'm trying to visualize some steps in my application. Here is the scenario: User A creates task and assigns it to user B User B starts that task and adds some attachments to that task User A accepts ...
2
votes
2answers
354 views

What could be alternatives for Use cases? Do you think any UX tools to replace them efficiently?

I understand that building Use Cases for a specific site or app more often come from a Business Analyst, though sometimes a UX consultant can help to construct depending on the context. Now,What are ...
2
votes
2answers
405 views

What is a primary noun table?

Human Factors International talk about a primary noun table with, from what research I can assume is a similar attitude to task analysis. See this example. I can only assume it is nothing mere than ...
9
votes
2answers
380 views

Best way to show user image is being process by the server

I have an App that takes images from the users for a beauty competition. I use Amazon EC2 to process the images and SQS to queue images being processed. Right after the user upload when they go to ...
4
votes
3answers
137 views

Are there standard metrics to gauge process complexity?

One aspect of user experience in a software application or website is the complexity of the processes involved in completing a user task/goal. It probably comes as no surprise that if the steps ...
10
votes
6answers
231 views

How to generate product ideas as a group?

I work for a smaller startup, and for the past several months we've been conducting weeklong "Design Sprints" which are a great group product exercise based on an idea from Google Ventures. While ...
8
votes
8answers
1k views

What to display while waiting for a process (4-5 seconds) to complete?

We realized that in some cases the user may be waiting up to 4 or 5 seconds (depending on connection) for their form (or some action) to be processed. The form involves getting data from other servers ...
7
votes
1answer
323 views

Where should navigation go for a linear process?

I'm working on a iPad project with a linear process. At the moment I have a 'link' style navigation sat at the top in the 'navigation bar'. I've been doing some early test and the verdict is ...
1
vote
1answer
284 views

User changes email address: verification process

Step 1: User changes email address. Step 2: He clicks on a link to verify his new email address. My question is simple: is he supposed to be logged in or not to verify his new email?
3
votes
3answers
435 views

Non clickable breadcrumbs to show a user's place in a booking process?

I have a case where there is a multi-step system that a user goes through, like an in depth booking process. For example the user has to go through 6 steps to complete the booking, the system ...
2
votes
3answers
274 views

Forcing users to take a specific path

I am all for providing flexibility for users in their interface, because I know that users are different, and want to find things and process things in different ways. This is especially the case when ...
4
votes
2answers
384 views

What is the best way to organize all UI elements of a website in one place?

I'm looking for a good way to help us organize and keep track of the latest version of UI elements. The simple way I've found is to have one big file, maybe 10000 X 10000 pixels with all your UI on ...
5
votes
9answers
2k views

What is an effective way to present wireframes and other IA deliverables to client?

My agency currently includes wireframes in our project definition documents. Each key page is described along with its wireframe, basic interaction, input fields etc. However, I'm not sure if this is ...
2
votes
3answers
170 views

How to convey where a client is in your process?

In client work, you present the high level stages that you take them through. Do you use an additional artifact to show them (during the project) that you are at a given phase, and here are the ...
3
votes
2answers
218 views

What deliverables can one provide in a pitch for a client to show to his/her boss and get approval for a project?

I am in the position where a client is asking for some visual materials to show to his boss in order to get the go-ahead to sponsor a new project. This client has an existing site that we designed ...