The tag has no usage guidance.

learn more… | top users | synonyms

2
votes
3answers
64 views

What to do when process diagrams become too big?

I use process flow diagrams and find that the value they provide – the ability to scan, parse, and understand a system – starts to diminish when they become too big and unwieldy. Can anyone suggest ...
3
votes
2answers
109 views

What is the first step in the UX process?

I've been doing so much reading on UX and feeling somewhat overwhelmed as to where to start when you already have an existing product. So in the context of a site that already has a lot of traffic and ...
3
votes
2answers
92 views

Is it good practice to ask why a participant didn't do something a specific way after a usability test?

I am conducting several usability tests this week on my sports website. The purpose is for me to find out any flaws in the design or any usability issues that may affect navigation and other factors. ...
5
votes
2answers
546 views

'Continue' and 'Retry' buttons location in action div

Regarding a Web console: I have a process that stops from time to time when it has warnings and fails. I'm allowing the user to retry or continue after taking care about the warnings and fails. ...
3
votes
2answers
173 views

Price too low to show!

We've all seen it: We're browsing through the products comparing prices trying to find the best deal when we run into one of these advertisements. "Price too low to show" normally followed with ...
1
vote
0answers
93 views

UX Designers - working with developers to resolve design or implementation disagreements [closed]

When working in a team environment where the UX designer is not the lead (i.e. Head of UX or a executive level role), or is a joint-lead working under a product manager or owner, is the business ...
3
votes
2answers
131 views

How do I make a lot of steps (and sub-steps) on limited space?

I'm looking for a better solution to visualize the steps shown on the images below. With ~5 steps it works just fine, although when I use more they start breaking the grid. I really want to keep the ...
2
votes
1answer
142 views

Observing and finding bottlenecks of a process

My main focus in UX is web UX, but I've been requested by my supervisor to help with improving the process of an installation company (not web-related). I proposed doing contextual interviews (CI) to ...
3
votes
4answers
136 views

Is good UI design something that reflects the underlying system/process or something that is used to solve the problem?

Inspired by this previous question on UX SE: Good reasons to use bad UI? I asked myself the question, "Are there bad reasons to use good UI?" And just to clarify, I am talking about UI design and not ...
6
votes
4answers
1k views

App design process - Prototype phase: Photoshop design every single screen?

I've just started designing apps and still learning my way through. I'm now doing a project that it is quite complex, so this was the rough process: Understanding of client's requirements and ...
3
votes
6answers
1k views

What's the best button progressbar?

I've made a sketch of different button progressbars, but I need to know which is the best one and why based on a few key factors: Perceived speed (fastest). Noise/Distraction level (least ...
0
votes
2answers
127 views

UX Process / Requirements [closed]

Yes it is kind of long. So please just skip if me getting to the point is going to frustrate you. I am in an arrangement with a re-seller where they have exclusive rights to my software in a market ...
1
vote
1answer
45 views

What is a common way to communicate to users that their package will ship in more than one box?

I've got a project where I'm going to be working on the way an eCommerce website will be communicating to the user that their purchase will be shipped in two boxes. I'm most interested in eCommerce ...
1
vote
5answers
108 views

Thinking about splitting out similar processes. Dilemma

I am working on a project that involves sending messages. Messages come in two flavours - a simple quick message and a full message (or campaign) which includes some additional information. I am ...
1
vote
2answers
338 views

Sports club websites

We have a league website and within that site you can drill down to club sites. The problem is though, when clicking on a club site, the header will stay on the league site, but the content in the ...
1
vote
2answers
239 views

How to track and report UX changes to a website

*my apologies if this isn't pertinent to UX.Stackexchange as it's more process driven, rather than UX. If so please take question down and accept my apologies. When making UX changes to a website, ...
4
votes
3answers
881 views

Should I use accordions within a multistep form?

Am looking into crafting an accordion for a multistep form. Like the idea of a single page walkthrough that provides anticipation (ie. what's about to come) and affirmation (ie. what's happened), but ...
2
votes
2answers
114 views

Rule of thumb for user testers not showing up for testing appointments?

For those of you who administer user tests, what do you do when testers don't keep their appointments? I'm currently in the midst of a round of user testing for one of my projects. The tests needed ...
2
votes
2answers
58 views

Process for requesting and evaluating exceptions to a style guide

I'm in the process of creating a style guide based on UX principles. I'm having a hard time finding any examples of how someone can request an exception once the requirements are in place and what the ...
5
votes
2answers
560 views

process workflow visualization

I'm trying to visualize some steps in my application. Here is the scenario: User A creates task and assigns it to user B User B starts that task and adds some attachments to that task User A accepts ...
3
votes
2answers
1k views

What could be alternatives for Use cases? Do you think any UX tools to replace them efficiently?

I understand that building Use Cases for a specific site or app more often come from a Business Analyst, though sometimes a UX consultant can help to construct depending on the context. Now,What are ...
4
votes
2answers
873 views

What is a primary noun table?

Human Factors International talk about a primary noun table with, from what research I can assume is a similar attitude to task analysis. See this example. I can only assume it is nothing mere than ...
9
votes
2answers
428 views

Best way to show user image is being process by the server

I have an App that takes images from the users for a beauty competition. I use Amazon EC2 to process the images and SQS to queue images being processed. Right after the user upload when they go to ...
5
votes
3answers
205 views

Are there standard metrics to gauge process complexity?

One aspect of user experience in a software application or website is the complexity of the processes involved in completing a user task/goal. It probably comes as no surprise that if the steps ...
11
votes
6answers
249 views

How to generate product ideas as a group?

I work for a smaller startup, and for the past several months we've been conducting weeklong "Design Sprints" which are a great group product exercise based on an idea from Google Ventures. While ...
10
votes
9answers
2k views

What to display while waiting for a process (4-5 seconds) to complete?

We realized that in some cases the user may be waiting up to 4 or 5 seconds (depending on connection) for their form (or some action) to be processed. The form involves getting data from other servers ...
7
votes
1answer
370 views

Where should navigation go for a linear process?

I'm working on a iPad project with a linear process. At the moment I have a 'link' style navigation sat at the top in the 'navigation bar'. I've been doing some early test and the verdict is ...
1
vote
1answer
526 views

User changes email address: verification process

Step 1: User changes email address. Step 2: He clicks on a link to verify his new email address. My question is simple: is he supposed to be logged in or not to verify his new email?
3
votes
3answers
622 views

Non clickable breadcrumbs to show a user's place in a booking process?

I have a case where there is a multi-step system that a user goes through, like an in depth booking process. For example the user has to go through 6 steps to complete the booking, the system ...
2
votes
3answers
289 views

Forcing users to take a specific path

I am all for providing flexibility for users in their interface, because I know that users are different, and want to find things and process things in different ways. This is especially the case when ...
4
votes
2answers
500 views

What is the best way to organize all UI elements of a website in one place?

I'm looking for a good way to help us organize and keep track of the latest version of UI elements. The simple way I've found is to have one big file, maybe 10000 X 10000 pixels with all your UI on ...
6
votes
12answers
3k views

What is an effective way to present wireframes and other IA deliverables to client? [closed]

My agency currently includes wireframes in our project definition documents. Each key page is described along with its wireframe, basic interaction, input fields etc. However, I'm not sure if this is ...
2
votes
3answers
217 views

How to convey where a client is in your process?

In client work, you present the high level stages that you take them through. Do you use an additional artifact to show them (during the project) that you are at a given phase, and here are the ...
3
votes
3answers
328 views

What deliverables can one provide in a pitch for a client to show to his/her boss and get approval for a project?

I am in the position where a client is asking for some visual materials to show to his boss in order to get the go-ahead to sponsor a new project. This client has an existing site that we designed ...