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7
votes
5answers
496 views

How do “We call you back!” buttons on websites make sense?

Web sites of companies offering products or services show a link or button asking you to request them to call you back. It's usually presented in a very prominent way, for example a red button labeled ...
4
votes
2answers
195 views

Hiding a phone number during nighttime hours

I am creating a website for an apartment building. There will be a phone number listed for users to contact the landlord. The landlord, however, only wants to receive phone calls during the day. ...
4
votes
3answers
205 views

How should one communicate invalid/valid telephone numbers?

When filling in a form with real time validation and contextual help, how should one communicate the logic behind the telephone number validation? For example, then contextual help would give hints ...
3
votes
2answers
97 views

Use of Alpha Numeric Phonenumbers

On Apple's developer site, I read this, For up-and-running support, please contact AppleCare at 1-800-MY-APPLE. Will users understand how to use this format ?
2
votes
1answer
86 views

Phone calls tracking: is it a good idea to replace the phone number by a CTA?

I'm working on a landing page for a private taxi. The desired action on this page is to make a phone call. Now, there's a big phone number and a small script to track the clics on it. That works well ...
3
votes
3answers
93 views

should I ask for a phone number even though it is not required?

I'm building an app which is very similiar to venmo: it allows users to text money to eachother. While it is not per se necessary to know the phone number of the user that is registering, it could ...
1
vote
2answers
96 views

What would you call that pattern for entering phone numbers?

how do you call this type of pattern where you first can select the type of a phone number, and then in the next field enter the phone number itself (the phone number being an example). This is well ...
1
vote
3answers
113 views

UI for a sign-in screen which allows to log in with a username or phone number

I have a sign-in screen which allows a user to log in with a username or a phone number. As the phone number must be in an "international" format, it confuses users, some of them fail to sign in. To ...
1
vote
4answers
438 views

Phone number Entry question

We are using 4 fields for phone number entry. We are supposed to support international phone numbers. Country_code1, Area_code1, Main_Phone, Extension1 We default and hide the country code field ...
3
votes
3answers
1k views

Should I Put a Phone Number in the Header?

I see that it is really popular with web services nowadays to have their phone number in the header of the website. Is it really that effective? Does it make the company look more legit?
15
votes
6answers
746 views

How to measure phone number views without annoying the user?

I'm working on a website where we have customer pages on which we measure user interactions such as opening a booking form or posting a review. One of the interactions we want to measure is when the ...
2
votes
1answer
120 views

Predefined phone number on а mobile form

User fills out a form on mobile site (not app). Is it possible to predefine his mobile phone number in the form?