5
votes
4answers
126 views

Having settings in edit mode across multiple tabs - confusing?

I'm trying to make an area where users view/edit the info for their customers less confusing. The current arrangement (which I've inherited) is below. The user clicks an "edit" button and the fields ...
11
votes
3answers
249 views

What voice should an option you don't want users to change be written in?

We have a form with a bunch of options that impact how our service will work for a given account. Most of them are positively-voiced questions ("Allow this to happen?"). There is one option that ...