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1
vote
1answer
68 views

Any good resources for, or examples of, good ways to present 'new user tips'?

Launching the beta version of a new web app shortly and want to provide a small number of new user tips that will appear one at a time the first 5-10 times a user logs on. I'm looking for some best ...
1
vote
3answers
150 views

How to determine Internet usage experience

How much experience a web site visitor has with Internet usage could help us decide what structure, functionality and design we should focus on. If the target group is novice users we need to build ...
5
votes
3answers
286 views

What errors should users never experience?

I have come up with this question for 2 reasons. Not all errors can be avoided. For example login information which might cause program to throw unhanded exception if login information is not ...
0
votes
0answers
73 views

drag and drop greeting card maker in flash or ajax? [closed]

I want to implement a module in my website where users can create greeting cards from available tools. they can use tools like in Photoshop or Google Picasa to make customized cards. I searched a lot, ...
6
votes
4answers
411 views

Notification - Best practice

We have been working on developing a web application and I am currently researching best practice for user prompts notifications. We are currently using standard system notifications which work well ...
11
votes
1answer
188 views

Is there a name or a phrase for not being able to think like a new user?

I'm thinking of when you have too much knowledge about how something works to see it the way someone who had never seen it or something like it before would see it. I know I've read about this before ...
21
votes
6answers
785 views

What is the best way to get users to discover and learn keyboard shortcuts

In a mouse driven desktop application, with a ribbon style interface and which has no menubar, what is the best way for users to learn about the shortcuts and accelerators which can help a user work ...
6
votes
4answers
303 views

For novice users, is it better to keep the entire UI visible, or to display menus and pop-ups?

I am working on a user interface for a point of sale system to be used in a retail store. This interface will be used by volunteer cashiers, many of which have only basic computer skills. With this ...