a message to a user about some event.

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107
votes
11answers
5k views

How Do I Avoid Users Becoming Numb to Warnings?

I've been thinking about this a lot lately because it's bitten me in the behind a few times. Think of the Windows User Account Control in Windows Vista (and to a lesser extent Windows 7). The idea is ...
57
votes
7answers
12k views

Should I show the troll that I know he's trolling?

I'm building an online store that has many features and functions. Whenever a user interacts with the site a notification is shown. These notifications should give the user a response to his action ...
25
votes
3answers
1k views

Use old or new name for an update confirmation message when name itself has been updated?

I want to provide a user of a web application some confirmation message like: The task "foobar" has been successfully updated. Now, in term of usability, if the update consists in changing ...
22
votes
4answers
485 views

Should a mobile media app lower volume or pause?

When designing mobile media apps (specifically audio-only ones), what should they do when a notification comes in and phone volume is on? I noticed two different behaviors on my phone - Spotify will ...
20
votes
5answers
12k views

What is a “toast notification”?

Microsoft mentions the toast as a visual element in the package manifest for Metro-style apps with the attribute ToastCapable="true". What does this mean?
19
votes
7answers
2k views

Pop-under: Really that bad?

We're currently discussing to add pop-unders to one of our platforms to get users to use one of our notification features. As you can probably imagine, as a UX person I'm really against the use of ...
19
votes
6answers
6k views

Best Practices for Warning of Session Expiration

Our application has a 30 min auto-expiring session - the session is renewed on server communication. What is the best way to communicate an expiring session to the user? My initial thought is a to ...
19
votes
9answers
3k views

Why do alarm clocks not all come with 5/7 day alarms for the working week?

In all the advances in usability why do alarm clocks still wake us up on Saturday? Why not only Monday to Friday instead of being set every night? Do we have to rely on our mobile phone if we want ...
19
votes
7answers
1k views

How to define/classify messages and notifications in web applications

I have seen content from various style guides and UX guidelines about this, and was wondering if there is a much more simple system to create a consistent and easy to implement design for various ...
18
votes
5answers
721 views

How long should a temporary notification appear?

For our intranet application we have little notification messages that indicate successful operations like "information saved," "logged out" etc. Most of them are not important enough to require a ...
17
votes
5answers
3k views

The notification tray at the top of Stack Exchange sites: what is it called? And are there other good examples of this?

I'm trying to clean up notifications for a client site and was wondering if the notification pattern that Stack Exchange employs has a name that I can use to search for more examples.
14
votes
3answers
4k views

Design pattern or best practices for top notification bars?

The top notification bar on SE pops up to show messages like 'badge x earned'. What are the best practices for this type of UI? Specific details: On showing - Displace content downward (like on SE) ...
13
votes
5answers
1k views

What will be the Best notifications and error messages?

As a UI architect, I am always wondering about the best format to display errors and notifications to users. Which of the following examples is the best format? Name is required Name cannot be ...
12
votes
2answers
1k views

Placement of flash/growl notifications or messages in web application

Question I have been wading through tons of questions on the topic of flash/growl notifications, but none of them touch on where those notifications should be placed and why they should be placed ...
12
votes
2answers
213 views

Alerting visitors to a website of a current event (e.g. breaking news)

Backstory: We have a website for a conference. As part of the process of the conference, we invite people to submit sessions, but only for a limited period of time. We want to alert visitors to the ...
11
votes
4answers
522 views

How to tell the user that an input box is autocomplete-enabled?

Is there a good graphical sign which tells the user that a particular field on the page is autocomplete enabled? For instance, the field name says "Document author". When you start typing in that ...
10
votes
2answers
463 views

Are “Thank You for Unsubscribing to our Newsletter” emails necessary?

I am about to disable the "Send a Thank You for Unsubscribing to our Newsletter" message for some of our clients as I think it's superfluous and unnecessary. My suggestion was to have an Unsubscribe ...
10
votes
5answers
407 views

Page updating: “full”, “notification” or “replacing”

What is the best user experience with the auto-updating pages - for example, a list of songs. Currently I'm thinking about three good possible solutions: "Full" update: when the new content appear ...
10
votes
2answers
186 views

Timer for undos (aka ctrl + z for pointing devices)

We are in the middle of an endless conversation* in the office : Should undos have a timer before disappearance or should they be displayed until next action? In our discussion, closing or changing ...
9
votes
6answers
614 views

Snoozing an alarm: should the alarm grow progressively louder or softer?

Hypothetical design question: upon snoozing an alarm, should the alarm grow progressively louder or softer? Case for louder: you’ve been snoozing too much; wake up now. Case for softer: maybe you ...
9
votes
3answers
354 views

Messaging a user success and error messages at the same time

There's a screen in our app where the user performs a batch action to list some products on their online store. In the UI, they select the products from a list and click a 'list' button. During this ...
9
votes
1answer
152 views

How should I handle playing multiple alarms?

I have a web application that monitors a service (polls) every 30 seconds or so, and displays any new records (notifications). Each one of these must be acknowledged by an operator. The customer has ...
9
votes
2answers
1k views

Is there a standard for the frequencies and or duration used for beeps?

Is there a standard for the frequencies and or duration used for error or alert beeps? When I hear a ding or bing sound, I sometimes find that the frequency of the tone is too high or low (in my ...
9
votes
1answer
645 views

Prominent Notification Areas in a Desktop Application

I am working on ux for a desktop application for users. I am looking to find out more information, answers, best practices when it comes to handling notifications of actions and other alerts within a ...
8
votes
5answers
1k views

Web App - How to grab the user's attention no matter what! (notifications)

I'm working on a web application that, among other things, receives orders for a business. There's a page where the orders are listed, and it is refreshed at fixed intervals so that the list shown ...
8
votes
4answers
410 views

What is a good clean way of notifying the user their action was registered?

I am developing an internal website for managing company resources. The user sees very few full page refreshes. Therefore, when they click "Save" to save their changes, they don't get a refreshed page ...
8
votes
7answers
439 views

Notify in-app or device-level in an enterprise mobile app

User is suppose to use this app all day in the field while taking orders. Order could be saved offline (when network is not available) and saved on server when network is available again. If the data ...
8
votes
3answers
708 views

Given CSRF protection, how can I deal with an extremely slow user?

We use a CSRF cookie on all of our forms that send data via HTTP POST. By default, the CSRF cookie out lives the session cookie by 2+ hours, in order to ensure it does not expire for users that still ...
7
votes
5answers
2k views

Notification - Best practice

We have been working on developing a web application and I am currently researching best practice for user prompts notifications. We are currently using standard system notifications which work well ...
7
votes
5answers
164 views

How best to draw the users to a potential issue in the data they have entered

I have a form where the user can update project information. A project is linked to an organisation, and an organisation has license(s) - which has an expiry date. When updating the project, if the ...
7
votes
2answers
358 views

Best pattern for posting to social networks

I have an app (RateBeer for Android) that allows users to post updates to the social network, like publishing a beer review, setting their current status, setting a star-rating or adding availability ...
6
votes
5answers
316 views

UI : Is it fine to have MessageBox without a caption?

A trivial UI guideline question - Is it ok to have MessageBox without caption ? I have a Winforms GUI with 3 confirmation boxes at different scenarios. Can anybody provide me some formal UI guidelines ...
6
votes
7answers
1k views

What icon could be used to mean 'notifications'? [closed]

As part of a web-based application, we have a toolbar at the top of the page. The toolbar contains buttons that consist of small (30x30) icons with a single word underneath (for example, a search ...
6
votes
4answers
460 views

Should a confirmation of the style “Your message has been deleted” be green, yellow, red?

For success messages, I usually use green, for warnings yellow and for errors red. Now in the trash folder users can delete messages permanently and restore messages. I got confused which color would ...
6
votes
2answers
548 views

What image and message use in the “Not found” page (404 error page) [closed]

I've seen the robot of Google, the creature that has Github. I think that is question of imagination and what kind of data manages your web app to design a custom image and the message to show to the ...
6
votes
4answers
254 views

Partial success message when deleting items

In one of our applications, the user can select multiple items and delete as many of them as they wish in single click. However, while processing this request there is some validation and ...
6
votes
2answers
347 views

Mobile App: Data Update Notification

I have a mobile app that displays simple data for a large set of items. The entire database is downloaded to the device (<5MB) on first run but requires updates in between source code updates. ...
5
votes
4answers
850 views

How to show user that page objects automatically update

I'm working on an online auction site. We're working on functionality to make the user dashboard auto-update without refreshing, so a user can see bids update real-time. The bid price and time ...
5
votes
6answers
244 views

What is the best way to confirm something has been copied?

I have a 'Copy' button that copies generated output to the system clipboard. What is the best way to confirm that it has been copied? I was thinking of those possibilities: A dialog "Copied." A ...
5
votes
4answers
251 views

Email notification service - registration required or not?

I am creating a notification service in my web app that will allow people to be notified when certain types of postings are published according to their tastes. They will be able to sign up for ...
5
votes
2answers
751 views

Correct terminology for that circle/bubble with number of notifications in it?

Some applications will overlay some colored bubble/circle with a number to show how many unread messages/notifications or "things to do" are currently available. For instance, it's on Skype to show ...
5
votes
2answers
2k views

What are the best practices for site-wide maintenance notices?

I manage a set of websites with a largely non-technical user base. We want to occasionally provide site-wide notices for forthcoming planned maintenance. We've tried using a messages with red ...
5
votes
4answers
279 views

Handling inactive notifications icons

With our app, there's currently a list of notification icons in the left side of the page. This are to alert you to events or things to do (e.g. you haven't contacted customer x for 30 days, you have ...
5
votes
3answers
729 views

best approach to notification/error message notifications

in the application i'm working on, there are 2 types of notifications: Confirmation messages (successful action results) and Alerts (unsuccessful action results/errors and Session expiration prompts). ...
5
votes
2answers
223 views

How to let users know of a new feature available throughout the website?

We are considering making our product's feature available as an add-on that websites can enable within themselves. Any help with the following is appreciated: What are some effective ways of ...
4
votes
8answers
364 views

Why people tend to go traditional instead of using their cool reminder phone app?

We all have some cool reminders applications in our phones, that have all the features to remind as at a specific time a task we have to do. Besides this, as I read in a review/survey, people tend ...
4
votes
8answers
712 views

Is this a good way of attracting a user's attention to a message?

I need to draw my users' attention to a warning message, alerting them to a problem and giving guidance of what they need to do next. The message does not appear on a popup box, since that would mean ...
4
votes
4answers
549 views

Which case is good UX? A Peugeot VS BMW Story [closed]

This question applies to a different product than most UX designers are used to discuss: cars. Long story short, in my short 7 year driving experience I've be mostly driving two cars: a 2005 Peugeot ...
4
votes
6answers
1k views

What is the most effective color to be used on notifications?

I need to choose a color to be used with notifications. I was placing an exclamation mark over a red circle, but I was told it looks more like an error if you haven't seen it in the UI before. So now ...
4
votes
4answers
441 views

When to display a success notification from modal window

I'm working on a web app which heavily uses modal windows to display forms/options for different tasks. Some of the modals have a one time only 'confirm' action which warrants a 'success notification' ...