a message to a user about some event.

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2
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2answers
1k views

Experience with effective subject and body for “credit card expiring soon” emails

I have a subscription service that has a few dozen subscribers drop off every month because of expired credit cards. I was hoping to gain a little insight into some best practices for an email to prod ...
2
votes
1answer
53 views

Removing features - should there be flags to notify users beforehand?

We have a legacy system with some reports that are old and badly implemented (both from code & UX perspective). There are some newer reports that gives user very similar info, but it's not an ...
2
votes
3answers
108 views

How to inform user about multiple important events at one moment

I have to show user information about many important events at one moment - e.g. when he enters the app. So far I was showing just one event but now requirements changed and multiple events must be ...
2
votes
2answers
252 views

Floating animated message vs. confirmation message. When to use each?

Some pre-clarifications: By floating animated messages I mean the Firefox style messages usually appearing bottom right of the window, for example, when a file downloaded successfully. By ...
2
votes
1answer
186 views

How to differentiate errors: notify user or log silently

Software generally have means to detect errors, like catching exceptions, and these can be categorized : App cannot run, some prerequisite not met. App failed to start. App started but some parts ...
2
votes
3answers
142 views

Notification for remove operations

Is it advisable to notify a person for remove operations such as rejection, delete, removals, etc. For example, if I share to someone a document and later on if it's removed. Should it be notified to ...
2
votes
2answers
126 views

How to indicate a disabled core functionality?

How should a certain action be disabled, when the user has run out of necessary permissions to perform that action? Specifically, I am designing a search engine where each search may take up to an ...
2
votes
1answer
163 views

Should upload or download progress notifications be summarized on Android L?

Google recently released new design guidelines for the upcoming Android L. In those guidelines, they say multiple similar notifications should be summarized. Does anyone know if this applies to ...
2
votes
2answers
75 views

What are the boundaries of Notification?

You've all seen this from time to time - the never ending notification provider spamming you with e-mail, or a new Facebook attached games notifying you that "all your lives are back" or that friend ...
2
votes
1answer
74 views

Is a Loading label / notification on link click / redirect necessary?

Is a Loading label / notification on link click / redirect necessary? Nowadays if I click a link the only sign that something is happening or processing is that the favicon on the tab changes into a ...
2
votes
3answers
711 views

What is the best approach to informing users of new features on a web-based product? [duplicate]

I'd like to inform users of new features that are happening in our web portal. This feature is not applicable to all users but may be useful to others; nonetheless we'd like to raise awareness that ...
2
votes
4answers
364 views

Is putting a toast in the lower part of the screen the optimal position?

On Android, a toast is a transient confirmation message appearing in the lower portion of the screen. Did Google consciously position the toast here for optimal usability? I want to port this toast ...
2
votes
2answers
168 views

Should power users be notified when a new feature will change their existing workflow?

We have a legacy application that has a sizeable group of power users. We will be releasing a new feature that will improve the experience for new and regular users, but we know it will impact the ...
2
votes
3answers
71 views

Feedback : notification displaying and removal

I have some web applications which allow the users to do some actions. For example, i need to show a paginated items list. When the user clicks the "Create Item" button, a modal window is displayed. ...
2
votes
2answers
3k views

Handle Push Notification when app is in foreground

Let's imagine i'm building a football gamblers app. In my app the user can "follow" the game that is currently "active" (The closest game that the user has gambled on). The main screen will show the ...
2
votes
1answer
131 views

Colour status notification for admin

I have to design , a website for a inventory storage firm. The items that are displayed , have three different status 1) In the store 2) Outside 3) Under Process, When user , visits the homepage, ...
2
votes
3answers
438 views

Why are email notifications editable in desktop clients but not in mobile apps (i.e. Facebook / Twitter / Pinterest)

If you open (on your desktop) Facebook, Twitter, or Pinterest, you can edit your email notifications settings, but obviously not your mobile settings. If you open your mobile app, however, why are ...
1
vote
3answers
459 views

Getting users to dismiss alerts or notifications

I have a system where any events worthy of attention are displayed as notifications and highlighted in red on the main tool bar with a drop down menu. See picture. The user then has the ability to ...
1
vote
1answer
164 views

When showing alert notifications, should I notify simply that “alerts exist” or give a number?

I have an "alert menu" that currently shows the number of unseen alerts. Alerts are e.g., comments on status, name tagged, etc. The indication that there are alerts prompts the user to click on the ...
1
vote
2answers
168 views

How often should I send email notifications from a chat app?

So I have a site that has live messaging system to chat with other users in realtime. How often should I EMAIL them saying "You have a new message on ...". If they are heavily chatting it would ...
1
vote
2answers
122 views

Displaying notifications in a dashboard

This is a bit of an opinion question, so I'll understand if it will be closed. We're designing a web-based dashboard with several tabs, one of which is the dashboard's snapshot page / welcome page. ...
1
vote
2answers
214 views

iOS Notification pattern question

I'm trying to figure out a UX solution to a notification problem. If there is a notification badge that appears on an app on an iOS device, when the user taps the app icon is there an expectation that ...
1
vote
1answer
345 views

What is the idea behind the download dialog of Internet Explorer?

In the latest editions of the Internet Explorer the file download dialog is arranged at the bottom of the window. I know many people not knowing where to find the corresponding "save" and "open" ...
1
vote
1answer
164 views

how to make (and break) inheritance obvious

I have to design a screen for configuring notifications for a tool that manages tasks. Tasks are organized into projects. There are general (or default) user preferences on what notification to be ...
1
vote
1answer
438 views

Android: toast vs alert dialog

In Android application, which one should be prefered - toast notification or alert dialog? Or better, where should we use toasts and where should we use dialogs? Personally I would use toast for ...
1
vote
1answer
66 views

Save “notification” for multi-page form where every action saves

I have a web application that rates a person's performance: there are a number of questions regarding the person, where each question is a rating (poor to excellent) represented by radio buttons, and ...
1
vote
2answers
94 views

Are browser desktop notifications better than a browser alert box?

I'm working on a project where I'd like to notify a user of an important event in the application. There are two options that I have at my disposal: Use the browser/HTML5 Desktop Notifications. ...
1
vote
1answer
501 views

A good way to manage notifications read/unread in my social network

I'm building a social network that triggers some notifications to the user regarding friends' comments, similar to Facebook notifications. The notification simply serves as an alert, meaning that ...
1
vote
1answer
75 views

What is a useful way of doing “all ok” notifications?

Who watches the watchers A monitoring system (e.g. nagios) usually has a good way of producing warnings and change-notifications. But the worst thing that can happen is to miss an event because the ...
1
vote
1answer
95 views

Android notification settings for user-set reminders

I am writing an Android application for a music festival. I want to enable my users to set an alarm to remind them that their favorite artists will be on stage soon. When this happens, I display a ...
1
vote
2answers
116 views

Possible (best) way(s) to provide feedback for an action of Google Chrome Extension ContextMenu

I am making a Google Chrome Extension called Duolingo Notes, this extension can help the Duolingo learner bookmark the sentence in Duolingo courses. I would like to use a ContextMenu (the ...
1
vote
1answer
286 views

Event notification & Activity notification - on the same page

My first ever question on UX. The problem is with a desktop web app, it currently plays host to an "activity" ticker (where activities of other users and self are displayed in a cubic spin animation ...
1
vote
1answer
132 views

Too many buttons in an iOS application

I'm working on an iOS application in which one of the main screens contains several buttons and a notification. This notification must be clear as it provides essential information for using the app. ...
1
vote
1answer
33 views

Would emailing everyone who used our commenting system (over the last year) about a change be intrusive?

My company's news site is relaunching, and as part of this we are replacing our old commenting platform with Disqus. The team came up with the idea to email everyone who used the old platform to give ...
1
vote
1answer
247 views

Using full-screen mode for left-side panel on iOS and Android

In Gmail app for iOS and Android, tapping on hamburger menu opens the left-side panel. On iOS, this opens in full-screen mode hiding the status bar but in Android it doesn't. Is there some reason that ...
1
vote
2answers
200 views

Loading message

I have page that contains a list of tenants that are currently active. To add a new one, there is a link to a full page form that adds the new client to the list of active tenants. This operation ...
1
vote
1answer
89 views

User notifications on a social network type site

I am trying to create a notification list for my website which is a small social network. The idea is that the notification list will list all new users who sign up who have similar interests as you, ...
1
vote
1answer
100 views

High-DPI Screens & Browser Zoom

I have a responsive web design that also supports high-DPI screens using targeted css media queries to modify content further. In general, the content displays perfectly - but I'm running into some ...
1
vote
1answer
209 views

Notifications - static, dynamic and interactive in a single place?

I am developing a web application that, in a nutshell, does the following: it takes something from A, does an operation with it and place the output in B, just like a converter. This process can be ...
1
vote
1answer
407 views

How to display interactive notifications inside a pop-up?

I'm currently working on a small shop inside a website. To keep the shop simple and clean there will open a pop-up when the user adds a product to their cart (to specify the product). The thing is ...
1
vote
1answer
50 views

Using toast for form success and error input

is it natural to use toast notification for a success and error on form validation? I know android and google mail uses this on their application, but I cannot verify why this is the best solution ...
1
vote
1answer
78 views

Showing remaining time in a web app

We have developed the interface of a web application which lets the user manage some remote equipments for a limited amount of time. Basically, it is used in this way: User A reserves the hardware. ...
1
vote
2answers
441 views

Should I put an alert view notifying the user of a successful wall post with the Facebook SDK in iPhone?

I am currently developing an iPhone app that connects to Facebook trough its SDK. One of the main functionalities is the option to share a post with a news story from the feed. So basically I show ...
0
votes
1answer
79 views

Official name for iOS bar which notifies web browser of native app

Super simple question (I think) - does anyone know what the official term is for the non-intrusive apple bar which notifies a user of an available app to use natively on their phone? For an example, ...
0
votes
2answers
115 views

Is the following phrase appropriate for my notifications screen?

I'm working on a mobile app which allows users to book and share taxi journeys. One of the features in the app is a notifications screen which alerts the user each time they get a request for a seat ...
0
votes
1answer
80 views

What's the most user friendly way to inform users that a feature is temporarily going away?

Guests to our site are able to favorite items and see a list of items they favorited on their account page. However, we are planning to temporarily hide this favorite page in their account page for ...
0
votes
3answers
105 views

Should I show a notification on an automatic save?

I have a web application in which a user can create filters for a news feed. When the user creates or modifies his filters, everything is saved to the server through API requests (without the need ...
0
votes
2answers
185 views

Why don't iOS games show the correct number of notifications in the app icon?

I've observed a common behaviour among most games for iOS devices, they constantly generate push notifications, but show just one on the app icon. So, most of the time they look like this: You ...
0
votes
1answer
114 views

Is it okay to use red and green in another way than notification purposes?

Red and green are strongly associated with "error" and "confirmation" so I was wondering whether it is okay to use those colors for elements which are not neccessarily notification/feedback items, ...
0
votes
2answers
87 views

Android Toasts 'stacking'

I am currently testing an Android application and in two instances, once when liking/unliking a video and another time when there is no internet connection and the refresh button is pressed, the user ...