a message to a user about some event.

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8
votes
5answers
1k views

Web App - How to grab the user's attention no matter what! (notifications)

I'm working on a web application that, among other things, receives orders for a business. There's a page where the orders are listed, and it is refreshed at fixed intervals so that the list shown ...
1
vote
1answer
155 views

Notifications - static, dynamic and interactive in a single place?

I am developing a web application that, in a nutshell, does the following: it takes something from A, does an operation with it and place the output in B, just like a converter. This process can be ...
3
votes
5answers
475 views

New vs. Unread notifications

(This may be a pure opinion question, in which case feel free to close...) I'm trying to come up with the list of pros/cons of two forms of user notifications around messaging. Think of email, or ...
1
vote
4answers
167 views

Email notifications: “You've received a message” vs the full message

While working on a web-based business management tool, we're looking into adding forums. Let's say a user has notifications turned on, for every time someone posts in a topic you've created or ...
0
votes
1answer
94 views

Is it okay to use red and green in another way than notification purposes?

Red and green are strongly associated with "error" and "confirmation" so I was wondering wheither it is okay to use those colors for elements which are not neccessarily notification/feedback items, ...
3
votes
1answer
2k views

Why Gmail, Dropbox have started using bell for notification icon?

Recently, I've seen that Gmail and Dropbox have changed their notification icon and have started using bell. I would like to understand: Why bell? Is it becoming industry standard?
1
vote
1answer
220 views

Event notification & Activity notification - on the same page

My first ever question on UX. The problem is with a desktop web app, it currently plays host to an "activity" ticker (where activities of other users and self are displayed in a cubic spin animation ...
5
votes
5answers
226 views

What is the best way to confirm something has been copied?

I have a 'Copy' button that copies generated output to the system clipboard. What is the best way to confirm that it has been copied? I was thinking of those possibilities: A dialog "Copied." A ...
3
votes
1answer
88 views

Where to Put Credits for an App

I made an application that includes a list of credits. This contains, among other things, names of people who have helped, Kickstarter backers, and legal notices for software libraries I've used that ...
12
votes
2answers
1k views

Placement of flash/growl notifications or messages in web application

Question I have been wading through tons of questions on the topic of flash/growl notifications, but none of them touch on where those notifications should be placed and why they should be placed ...
10
votes
2answers
185 views

Timer for undos (aka ctrl + z for pointing devices)

We are in the middle of an endless conversation* in the office : Should undos have a timer before disappearance or should they be displayed until next action? In our discussion, closing or changing ...
0
votes
1answer
248 views

Best practices for application alerts

As a developer, I'm always confused about the three basic values of any application's alert: Title Message Dismiss button What should be placed in those 3 values? FAQ for myself: Should the ...
6
votes
4answers
245 views

Partial success message when deleting items

In one of our applications, the user can select multiple items and delete as many of them as they wish in single click. However, while processing this request there is some validation and ...
3
votes
1answer
207 views

Should I retry a manual refresh when network is available?

I have a mobile app that automatically downloads user content from the Internet according to a schedule. Sometimes it might miss a scheduled update because the device wasn't connected to the Internet ...
25
votes
3answers
1k views

Use old or new name for an update confirmation message when name itself has been updated?

I want to provide a user of a web application some confirmation message like: The task "foobar" has been successfully updated. Now, in term of usability, if the update consists in changing ...
3
votes
3answers
159 views

Should I send the private message body in the notifying email?

My website is a bit similar to StackExchange sites in regards of user interaction, but additionally it has a private messaging system. A message has a subject and a body. Every time a new message or ...
22
votes
4answers
477 views

Should a mobile media app lower volume or pause?

When designing mobile media apps (specifically audio-only ones), what should they do when a notification comes in and phone volume is on? I noticed two different behaviors on my phone - Spotify will ...
12
votes
2answers
213 views

Alerting visitors to a website of a current event (e.g. breaking news)

Backstory: We have a website for a conference. As part of the process of the conference, we invite people to submit sessions, but only for a limited period of time. We want to alert visitors to the ...
9
votes
1answer
151 views

How should I handle playing multiple alarms?

I have a web application that monitors a service (polls) every 30 seconds or so, and displays any new records (notifications). Each one of these must be acknowledged by an operator. The customer has ...
2
votes
2answers
624 views

Experience with effective subject and body for “credit card expiring soon” emails

I have a subscription service that has a few dozen subscribers drop off every month because of expired credit cards. I was hoping to gain a little insight into some best practices for an email to prod ...
19
votes
7answers
1k views

How to define/classify messages and notifications in web applications

I have seen content from various style guides and UX guidelines about this, and was wondering if there is a much more simple system to create a consistent and easy to implement design for various ...
7
votes
5answers
164 views

How best to draw the users to a potential issue in the data they have entered

I have a form where the user can update project information. A project is linked to an organisation, and an organisation has license(s) - which has an expiry date. When updating the project, if the ...
3
votes
1answer
284 views

Notification Panel [closed]

What do you think is the best way to present a standard notification panel in a system to the user? Widely adopted is the 100% width bar at the top of the page with an icon. Generally this bar is ...
4
votes
8answers
705 views

Is this a good way of attracting a user's attention to a message?

I need to draw my users' attention to a warning message, alerting them to a problem and giving guidance of what they need to do next. The message does not appear on a popup box, since that would mean ...
1
vote
1answer
132 views

When showing alert notifications, should I notify simply that “alerts exist” or give a number?

I have an "alert menu" that currently shows the number of unseen alerts. Alerts are e.g., comments on status, name tagged, etc. The indication that there are alerts prompts the user to click on the ...
10
votes
5answers
393 views

Page updating: “full”, “notification” or “replacing”

What is the best user experience with the auto-updating pages - for example, a list of songs. Currently I'm thinking about three good possible solutions: "Full" update: when the new content appear ...
9
votes
3answers
343 views

Messaging a user success and error messages at the same time

There's a screen in our app where the user performs a batch action to list some products on their online store. In the UI, they select the products from a list and click a 'list' button. During this ...
-2
votes
2answers
157 views

Which one you think is better approach for viewing notification - facebook or quora/forrst?

Which one you think is better approach for viewing notification - facebook or quora/forrst (where you need to hitting the clear notification button) and why? For reading notification in fb, you just ...
3
votes
2answers
175 views

Should chat users be informed when the other user closes chat?

In an application which allows 2 people to chat with each other in indiviual windows, if user 1 closes the chat window, should user 2 be notified that user 1 closed the chat? (e.g User 1 Closed Chat ...
2
votes
1answer
112 views

Colour status notification for admin

I have to design , a website for a inventory storage firm. The items that are displayed , have three different status 1) In the store 2) Outside 3) Under Process, When user , visits the homepage, ...
3
votes
2answers
847 views

Growl notifications in web application

The web application I work on includes long running tasks that show progress in the browser. While a task is running the user can browser and use the rest of the application. Would a pattern like ...
1
vote
1answer
235 views

What is the idea behind the download dialog of Internet Explorer?

In the latest editions of the Internet Explorer the file download dialog is arranged at the bottom of the window. I know many people not knowing where to find the corresponding "save" and "open" ...
2
votes
1answer
175 views

How to differentiate errors: notify user or log silently

Software generally have means to detect errors, like catching exceptions, and these can be categorized : App cannot run, some prerequisite not met. App failed to start. App started but some parts ...
4
votes
2answers
1k views

Best Way to provide Notifications to user using Metro UI approach?

I'm a developer, not a designer or UI designer. I'm developing a system and trying to use Metro UI concepts. What is the best (or correct) way to provide a user notifications about errors using ...
3
votes
3answers
175 views

How long can a user remember what they were working on?

A web application lets the user browse its screens for future or past months. The time period the user is currently viewing follows the user through every screen of the system. But users can be ...
4
votes
4answers
420 views

When to display a success notification from modal window

I'm working on a web app which heavily uses modal windows to display forms/options for different tasks. Some of the modals have a one time only 'confirm' action which warrants a 'success notification' ...
6
votes
4answers
455 views

Should a confirmation of the style “Your message has been deleted” be green, yellow, red?

For success messages, I usually use green, for warnings yellow and for errors red. Now in the trash folder users can delete messages permanently and restore messages. I got confused which color would ...
0
votes
1answer
135 views

Notification display time

What is the "thumbs up" duration time for displaying notification? Context: mobile app which is a client for the REST web service. I'd like to show error notification for cases when connection is ...
2
votes
1answer
333 views

Layout of dismissable event notifications

I'm building an event notification system for a PC browser. The events queue up on screen on top of each other, until you "acknowledge" or "dismiss" them. The information I need to display is: Ok ...
7
votes
2answers
356 views

Best pattern for posting to social networks

I have an app (RateBeer for Android) that allows users to post updates to the social network, like publishing a beer review, setting their current status, setting a star-rating or adding availability ...
3
votes
1answer
2k views

Alerts, notifications, (status) messages - looking for real practical examples [closed]

Are there somewhere real practical examples of texts for alerts, notifications and status messages? I thought of something like a library where you could search for an area and find ideas and ...
5
votes
4answers
273 views

Handling inactive notifications icons

With our app, there's currently a list of notification icons in the left side of the page. This are to alert you to events or things to do (e.g. you haven't contacted customer x for 30 days, you have ...
8
votes
3answers
686 views

Given CSRF protection, how can I deal with an extremely slow user?

We use a CSRF cookie on all of our forms that send data via HTTP POST. By default, the CSRF cookie out lives the session cookie by 2+ hours, in order to ensure it does not expire for users that still ...
6
votes
2answers
338 views

Mobile App: Data Update Notification

I have a mobile app that displays simple data for a large set of items. The entire database is downloaded to the device (<5MB) on first run but requires updates in between source code updates. ...
2
votes
4answers
291 views

Is putting a toast in the lower part of the screen the optimal position?

On Android, a toast is a transient confirmation message appearing in the lower portion of the screen. Did Google consciously position the toast here for optimal usability? I want to port this toast ...
1
vote
1answer
149 views

how to make (and break) inheritance obvious

I have to design a screen for configuring notifications for a tool that manages tasks. Tasks are organized into projects. There are general (or default) user preferences on what notification to be ...
9
votes
1answer
603 views

Prominent Notification Areas in a Desktop Application

I am working on ux for a desktop application for users. I am looking to find out more information, answers, best practices when it comes to handling notifications of actions and other alerts within a ...
1
vote
2answers
968 views

Why do error and success messages have a close button?

It seems really weird as they usually do nothing, only hide themselves. Is it a "turn a blind eye to problem in hope it goes away"? I'm talking about inline status message like this one from ...
2
votes
2answers
523 views

Push Notifications for Update

We have an iPhone app available in the app store that utilizes push notifications. Normally we use this functionality to inform users when new podcasts are available (usually once a week). We've ...
2
votes
3answers
135 views

Notification for remove operations

Is it advisable to notify a person for remove operations such as rejection, delete, removals, etc. For example, if I share to someone a document and later on if it's removed. Should it be notified to ...