a message to a user about some event.

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25
votes
3answers
1k views

Use old or new name for an update confirmation message when name itself has been updated?

I want to provide a user of a web application some confirmation message like: The task "foobar" has been successfully updated. Now, in term of usability, if the update consists in changing ...
3
votes
3answers
149 views

Should I send the private message body in the notifying email?

My website is a bit similar to StackExchange sites in regards of user interaction, but additionally it has a private messaging system. A message has a subject and a body. Every time a new message or ...
22
votes
4answers
466 views

Should a mobile media app lower volume or pause?

When designing mobile media apps (specifically audio-only ones), what should they do when a notification comes in and phone volume is on? I noticed two different behaviors on my phone - Spotify will ...
12
votes
2answers
212 views

Alerting visitors to a website of a current event (e.g. breaking news)

Backstory: We have a website for a conference. As part of the process of the conference, we invite people to submit sessions, but only for a limited period of time. We want to alert visitors to the ...
9
votes
1answer
125 views

How should I handle playing multiple alarms?

I have a web application that monitors a service (polls) every 30 seconds or so, and displays any new records (notifications). Each one of these must be acknowledged by an operator. The customer has ...
2
votes
2answers
460 views

Experience with effective subject and body for “credit card expiring soon” emails

I have a subscription service that has a few dozen subscribers drop off every month because of expired credit cards. I was hoping to gain a little insight into some best practices for an email to prod ...
13
votes
5answers
713 views

How to define/classify messages and notifications

I have seen content from various style guides and UX guidelines about this, and was wondering if there is a much more simple system to create a consistent and easy to implement design for various ...
7
votes
5answers
163 views

How best to draw the users to a potential issue in the data they have entered

I have a form where the user can update project information. A project is linked to an organisation, and an organisation has license(s) - which has an expiry date. When updating the project, if the ...
3
votes
1answer
258 views

Notification Panel [closed]

What do you think is the best way to present a standard notification panel in a system to the user? Widely adopted is the 100% width bar at the top of the page with an icon. Generally this bar is ...
4
votes
8answers
687 views

Is this a good way of attracting a user's attention to a message?

I need to draw my users' attention to a warning message, alerting them to a problem and giving guidance of what they need to do next. The message does not appear on a popup box, since that would mean ...
1
vote
1answer
115 views

When showing alert notifications, should I notify simply that “alerts exist” or give a number?

I have an "alert menu" that currently shows the number of unseen alerts. Alerts are e.g., comments on status, name tagged, etc. The indication that there are alerts prompts the user to click on the ...
10
votes
5answers
364 views

Page updating: “full”, “notification” or “replacing”

What is the best user experience with the auto-updating pages - for example, a list of songs. Currently I'm thinking about three good possible solutions: "Full" update: when the new content appear ...
9
votes
3answers
304 views

Messaging a user success and error messages at the same time

There's a screen in our app where the user performs a batch action to list some products on their online store. In the UI, they select the products from a list and click a 'list' button. During this ...
-2
votes
2answers
145 views

Which one you think is better approach for viewing notification - facebook or quora/forrst?

Which one you think is better approach for viewing notification - facebook or quora/forrst (where you need to hitting the clear notification button) and why? For reading notification in fb, you just ...
3
votes
2answers
162 views

Should chat users be informed when the other user closes chat?

In an application which allows 2 people to chat with each other in indiviual windows, if user 1 closes the chat window, should user 2 be notified that user 1 closed the chat? (e.g User 1 Closed Chat ...
2
votes
1answer
108 views

Colour status notification for admin

I have to design , a website for a inventory storage firm. The items that are displayed , have three different status 1) In the store 2) Outside 3) Under Process, When user , visits the homepage, ...
3
votes
2answers
733 views

Growl notifications in web application

The web application I work on includes long running tasks that show progress in the browser. While a task is running the user can browser and use the rest of the application. Would a pattern like ...
1
vote
1answer
211 views

What is the idea behind the download dialog of Internet Explorer?

In the latest editions of the Internet Explorer the file download dialog is arranged at the bottom of the window. I know many people not knowing where to find the corresponding "save" and "open" ...
2
votes
1answer
167 views

How to differentiate errors: notify user or log silently

Software generally have means to detect errors, like catching exceptions, and these can be categorized : App cannot run, some prerequisite not met. App failed to start. App started but some parts ...
4
votes
2answers
1k views

Best Way to provide Notifications to user using Metro UI approach?

I'm a developer, not a designer or UI designer. I'm developing a system and trying to use Metro UI concepts. What is the best (or correct) way to provide a user notifications about errors using ...
3
votes
3answers
163 views

How long can a user remember what they were working on?

A web application lets the user browse its screens for future or past months. The time period the user is currently viewing follows the user through every screen of the system. But users can be ...
4
votes
4answers
388 views

When to display a success notification from modal window

I'm working on a web app which heavily uses modal windows to display forms/options for different tasks. Some of the modals have a one time only 'confirm' action which warrants a 'success notification' ...
6
votes
4answers
377 views

Should a confirmation of the style “Your message has been deleted” be green, yellow, red?

For success messages, I usually use green, for warnings yellow and for errors red. Now in the trash folder users can delete messages permanently and restore messages. I got confused which color would ...
0
votes
1answer
131 views

Notification display time

What is the "thumbs up" duration time for displaying notification? Context: mobile app which is a client for the REST web service. I'd like to show error notification for cases when connection is ...
2
votes
1answer
318 views

Layout of dismissable event notifications

I'm building an event notification system for a PC browser. The events queue up on screen on top of each other, until you "acknowledge" or "dismiss" them. The information I need to display is: Ok ...
7
votes
2answers
334 views

Best pattern for posting to social networks

I have an app (RateBeer for Android) that allows users to post updates to the social network, like publishing a beer review, setting their current status, setting a star-rating or adding availability ...
3
votes
1answer
2k views

Alerts, notifications, (status) messages - looking for real practical examples [closed]

Are there somewhere real practical examples of texts for alerts, notifications and status messages? I thought of something like a library where you could search for an area and find ideas and ...
5
votes
4answers
258 views

Handling inactive notifications icons

With our app, there's currently a list of notification icons in the left side of the page. This are to alert you to events or things to do (e.g. you haven't contacted customer x for 30 days, you have ...
8
votes
3answers
602 views

Given CSRF protection, how can I deal with an extremely slow user?

We use a CSRF cookie on all of our forms that send data via HTTP POST. By default, the CSRF cookie out lives the session cookie by 2+ hours, in order to ensure it does not expire for users that still ...
6
votes
2answers
309 views

Mobile App: Data Update Notification

I have a mobile app that displays simple data for a large set of items. The entire database is downloaded to the device (<5MB) on first run but requires updates in between source code updates. ...
2
votes
4answers
277 views

Is putting a toast in the lower part of the screen the optimal position?

On Android, a toast is a transient confirmation message appearing in the lower portion of the screen. Did Google consciously position the toast here for optimal usability? I want to port this toast ...
1
vote
1answer
144 views

how to make (and break) inheritance obvious

I have to design a screen for configuring notifications for a tool that manages tasks. Tasks are organized into projects. There are general (or default) user preferences on what notification to be ...
9
votes
1answer
545 views

Prominent Notification Areas in a Desktop Application

I am working on ux for a desktop application for users. I am looking to find out more information, answers, best practices when it comes to handling notifications of actions and other alerts within a ...
1
vote
2answers
893 views

Why do error and success messages have a close button?

It seems really weird as they usually do nothing, only hide themselves. Is it a "turn a blind eye to problem in hope it goes away"? I'm talking about inline status message like this one from ...
2
votes
2answers
489 views

Push Notifications for Update

We have an iPhone app available in the app store that utilizes push notifications. Normally we use this functionality to inform users when new podcasts are available (usually once a week). We've ...
2
votes
3answers
130 views

Notification for remove operations

Is it advisable to notify a person for remove operations such as rejection, delete, removals, etc. For example, if I share to someone a document and later on if it's removed. Should it be notified to ...
4
votes
4answers
524 views

Which case is good UX? A Peugeot VS BMW Story [closed]

This question applies to a different product than most UX designers are used to discuss: cars. Long story short, in my short 7 year driving experience I've be mostly driving two cars: a 2005 Peugeot ...
3
votes
6answers
357 views

Notification when user leaves a page, if a background task is running?

I am developing a page which allows users to select files to upload to my server. While the files are being uploaded, if the user navigates to a different page (using the browser back button, for ...
3
votes
4answers
570 views

How to announce launch of mobile version (Native apps + website) of a website

What is best way to inform to user of desktop website that now website have Mobile version of website and native apps for many platforms? A permanent section on website to tell about it with icons. ...
1
vote
2answers
317 views

Should I put an alert view notifying the user of a successful wall post with the Facebook SDK in iPhone?

I am currently developing an iPhone app that connects to Facebook trough its SDK. One of the main functionalities is the option to share a post with a news story from the feed. So basically I show ...
2
votes
3answers
276 views

Blue or red color for counter of new messages?

I'm trying to implement an inbox for users and there is an indicator in the site that shows you how many new messages you have. When I use blue for notifications it nicely fits in the site, and red ...
5
votes
2answers
708 views

Correct terminology for that circle/bubble with number of notifications in it?

Some applications will overlay some colored bubble/circle with a number to show how many unread messages/notifications or "things to do" are currently available. For instance, it's on Skype to show ...
19
votes
7answers
2k views

Pop-under: Really that bad?

We're currently discussing to add pop-unders to one of our platforms to get users to use one of our notification features. As you can probably imagine, as a UX person I'm really against the use of ...
0
votes
1answer
360 views

What will be a good UI design for the iPhone app wise notification

I have a background thread working on collecting data, once that's ready, I want to send out a global notification such that all the views can get it. That's easily achievable logically. But visually, ...
5
votes
3answers
687 views

best approach to notification/error message notifications

in the application i'm working on, there are 2 types of notifications: Confirmation messages (successful action results) and Alerts (unsuccessful action results/errors and Session expiration prompts). ...
0
votes
2answers
179 views

Best location for site-wide music player?

This is for a site that previewing songs while browsing will be essential. Possible locations for music player: Glued to top Floating top bar Floating bottom of window Other?
9
votes
2answers
893 views

Is there a standard for the frequencies and or duration used for beeps?

Is there a standard for the frequencies and or duration used for error or alert beeps? When I hear a ding or bing sound, I sometimes find that the frequency of the tone is too high or low (in my ...
8
votes
4answers
406 views

What is a good clean way of notifying the user their action was registered?

I am developing an internal website for managing company resources. The user sees very few full page refreshes. Therefore, when they click "Save" to save their changes, they don't get a refreshed page ...
4
votes
6answers
1k views

What is the most effective color to be used on notifications?

I need to choose a color to be used with notifications. I was placing an exclamation mark over a red circle, but I was told it looks more like an error if you haven't seen it in the UI before. So now ...
7
votes
5answers
2k views

Notification - Best practice

We have been working on developing a web application and I am currently researching best practice for user prompts notifications. We are currently using standard system notifications which work well ...