a message to a user about some event.

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3
votes
3answers
453 views

Improving notification alerts UI / UX

We've got a notification system on a CRM type web app. There are many stages in the CRM, and each stage has many projects, each project can have many notifications. We have a dashboard showing the ...
3
votes
3answers
175 views

Is it necessary to notify users that everything is OK?

“Your virus database has been updated.” “Your plugin is up to date.” (major software vendor) ... I’ve noticed that a few software programs like to notify that “everything is okay”. Notifying the ...
0
votes
2answers
86 views

Should auto notifications include greeting / salutations?

I have built a template to follow when creating auto notifications from an internal system (for employees only), I had been advocating for including the greeting 'Hello <name>'. Currently the ...
2
votes
2answers
2k views

Handle Push Notification when app is in foreground

Let's imagine i'm building a football gamblers app. In my app the user can "follow" the game that is currently "active" (The closest game that the user has gambled on). The main screen will show the ...
4
votes
1answer
188 views

What is the best way to handle mobile notifications with desktop clients?

I don't have an application that I'm currently working on, but issues I have both heard from others and experienced myself got me thinking. Some messengers (I have Hangouts in mind) have ...
2
votes
2answers
354 views

How do Notifications affect User Behavior?

We all use notifications in some form to keep us informed of what is happening around us. If we got a new e-mail, a new text message, a missed phone call, a mention in a tweet, a Facebook like or ...
2
votes
4answers
314 views

Alternative method of displaying notification alert to user with awkward icons

Due to the awkward nature of my notification icon, I've been forced to settle with a red dot near the notifications icon, which seems less than ideal from a UX point of view particularly because it ...
3
votes
3answers
986 views

Notification patterns in ios7

Are there any useful notification patterns in iOS7 for alerting users that an action (such as a download) completed successfully? A comparison would be Android's 'Toast' notification. I couldn't find ...
7
votes
4answers
2k views

Notification - Best practice

We have been working on developing a web application and I am currently researching best practice for user prompts notifications. We are currently using standard system notifications which work well ...
13
votes
5answers
1k views

What will be the Best notifications and error messages?

As a UI architect, I am always wondering about the best format to display errors and notifications to users. Which of the following examples is the best format? Name is required Name cannot be ...
2
votes
1answer
83 views

What is a better phrase that will inform the user about app autostart?

What is a better phrase that will inform a user about an app autostart after power connected: "App will run automatically on power connected" "App will start autommatically when power connected"
5
votes
2answers
226 views

How to let users know of a new feature available throughout the website?

We are considering making our product's feature available as an add-on that websites can enable within themselves. Any help with the following is appreciated: What are some effective ways of ...
2
votes
1answer
155 views

Floating animated message vs. confirmation message. When to use each?

Some pre-clarifications: By floating animated messages I mean the Firefox style messages usually appearing bottom right of the window, for example, when a file downloaded successfully. By ...
108
votes
11answers
5k views

How Do I Avoid Users Becoming Numb to Warnings?

I've been thinking about this a lot lately because it's bitten me in the behind a few times. Think of the Windows User Account Control in Windows Vista (and to a lesser extent Windows 7). The idea is ...
8
votes
5answers
1k views

Web App - How to grab the user's attention no matter what! (notifications)

I'm working on a web application that, among other things, receives orders for a business. There's a page where the orders are listed, and it is refreshed at fixed intervals so that the list shown ...
1
vote
1answer
161 views

Notifications - static, dynamic and interactive in a single place?

I am developing a web application that, in a nutshell, does the following: it takes something from A, does an operation with it and place the output in B, just like a converter. This process can be ...
3
votes
5answers
513 views

New vs. Unread notifications

(This may be a pure opinion question, in which case feel free to close...) I'm trying to come up with the list of pros/cons of two forms of user notifications around messaging. Think of email, or ...
1
vote
4answers
171 views

Email notifications: “You've received a message” vs the full message

While working on a web-based business management tool, we're looking into adding forums. Let's say a user has notifications turned on, for every time someone posts in a topic you've created or ...
1
vote
1answer
232 views

Event notification & Activity notification - on the same page

My first ever question on UX. The problem is with a desktop web app, it currently plays host to an "activity" ticker (where activities of other users and self are displayed in a cubic spin animation ...
3
votes
1answer
2k views

Why Gmail, Dropbox have started using bell for notification icon?

Recently, I've seen that Gmail and Dropbox have changed their notification icon and have started using bell. I would like to understand: Why bell? Is it becoming industry standard?
12
votes
2answers
1k views

Placement of flash/growl notifications or messages in web application

Question I have been wading through tons of questions on the topic of flash/growl notifications, but none of them touch on where those notifications should be placed and why they should be placed ...
12
votes
2answers
213 views

Alerting visitors to a website of a current event (e.g. breaking news)

Backstory: We have a website for a conference. As part of the process of the conference, we invite people to submit sessions, but only for a limited period of time. We want to alert visitors to the ...
10
votes
2answers
187 views

Timer for undos (aka ctrl + z for pointing devices)

We are in the middle of an endless conversation* in the office : Should undos have a timer before disappearance or should they be displayed until next action? In our discussion, closing or changing ...
9
votes
2answers
1k views

Is there a standard for the frequencies and or duration used for beeps?

Is there a standard for the frequencies and or duration used for error or alert beeps? When I hear a ding or bing sound, I sometimes find that the frequency of the tone is too high or low (in my ...
5
votes
2answers
3k views

What are the best practices for site-wide maintenance notices?

I manage a set of websites with a largely non-technical user base. We want to occasionally provide site-wide notices for forthcoming planned maintenance. We've tried using a messages with red ...
3
votes
3answers
813 views

When and how to validate forms in a usability perspective?

I am implementing a business application and wounder what's the best way to validate forms, and when. An example is a form where three textfields where a currency amount is expected. A valid input is ...
2
votes
2answers
754 views

Experience with effective subject and body for “credit card expiring soon” emails

I have a subscription service that has a few dozen subscribers drop off every month because of expired credit cards. I was hoping to gain a little insight into some best practices for an email to prod ...
7
votes
5answers
165 views

How best to draw the users to a potential issue in the data they have entered

I have a form where the user can update project information. A project is linked to an organisation, and an organisation has license(s) - which has an expiry date. When updating the project, if the ...
22
votes
4answers
489 views

Should a mobile media app lower volume or pause?

When designing mobile media apps (specifically audio-only ones), what should they do when a notification comes in and phone volume is on? I noticed two different behaviors on my phone - Spotify will ...
9
votes
1answer
155 views

How should I handle playing multiple alarms?

I have a web application that monitors a service (polls) every 30 seconds or so, and displays any new records (notifications). Each one of these must be acknowledged by an operator. The customer has ...
0
votes
1answer
268 views

Best practices for application alerts

As a developer, I'm always confused about the three basic values of any application's alert: Title Message Dismiss button What should be placed in those 3 values? FAQ for myself: Should the ...
6
votes
4answers
257 views

Partial success message when deleting items

In one of our applications, the user can select multiple items and delete as many of them as they wish in single click. However, while processing this request there is some validation and ...
3
votes
1answer
218 views

Should I retry a manual refresh when network is available?

I have a mobile app that automatically downloads user content from the Internet according to a schedule. Sometimes it might miss a scheduled update because the device wasn't connected to the Internet ...
4
votes
8answers
717 views

Is this a good way of attracting a user's attention to a message?

I need to draw my users' attention to a warning message, alerting them to a problem and giving guidance of what they need to do next. The message does not appear on a popup box, since that would mean ...
19
votes
9answers
3k views

Why do alarm clocks not all come with 5/7 day alarms for the working week?

In all the advances in usability why do alarm clocks still wake us up on Saturday? Why not only Monday to Friday instead of being set every night? Do we have to rely on our mobile phone if we want ...
25
votes
3answers
1k views

Use old or new name for an update confirmation message when name itself has been updated?

I want to provide a user of a web application some confirmation message like: The task "foobar" has been successfully updated. Now, in term of usability, if the update consists in changing ...
3
votes
3answers
162 views

Should I send the private message body in the notifying email?

My website is a bit similar to StackExchange sites in regards of user interaction, but additionally it has a private messaging system. A message has a subject and a body. Every time a new message or ...
3
votes
1answer
300 views

Notification Panel [closed]

What do you think is the best way to present a standard notification panel in a system to the user? Widely adopted is the 100% width bar at the top of the page with an icon. Generally this bar is ...
4
votes
6answers
1k views

What is the most effective color to be used on notifications?

I need to choose a color to be used with notifications. I was placing an exclamation mark over a red circle, but I was told it looks more like an error if you haven't seen it in the UI before. So now ...
1
vote
1answer
133 views

When showing alert notifications, should I notify simply that “alerts exist” or give a number?

I have an "alert menu" that currently shows the number of unseen alerts. Alerts are e.g., comments on status, name tagged, etc. The indication that there are alerts prompts the user to click on the ...
3
votes
1answer
3k views

Alerts, notifications, (status) messages - looking for real practical examples [closed]

Are there somewhere real practical examples of texts for alerts, notifications and status messages? I thought of something like a library where you could search for an area and find ideas and ...
4
votes
4answers
559 views

Which case is good UX? A Peugeot VS BMW Story [closed]

This question applies to a different product than most UX designers are used to discuss: cars. Long story short, in my short 7 year driving experience I've be mostly driving two cars: a 2005 Peugeot ...
3
votes
6answers
386 views

Notification when user leaves a page, if a background task is running?

I am developing a page which allows users to select files to upload to my server. While the files are being uploaded, if the user navigates to a different page (using the browser back button, for ...
4
votes
4answers
460 views

When to display a success notification from modal window

I'm working on a web app which heavily uses modal windows to display forms/options for different tasks. Some of the modals have a one time only 'confirm' action which warrants a 'success notification' ...
3
votes
2answers
293 views

What's the appropriate way using desktop like notifications in a webapp (chrome notification feature)

I'm planning to use Chrome's notifications feature. I want to show important informations on the notifications. My "users" are highly qualified technical persons, so i think it's good idea. But not so ...
5
votes
3answers
739 views

best approach to notification/error message notifications

in the application i'm working on, there are 2 types of notifications: Confirmation messages (successful action results) and Alerts (unsuccessful action results/errors and Session expiration prompts). ...
10
votes
5answers
410 views

Page updating: “full”, “notification” or “replacing”

What is the best user experience with the auto-updating pages - for example, a list of songs. Currently I'm thinking about three good possible solutions: "Full" update: when the new content appear ...
9
votes
3answers
360 views

Messaging a user success and error messages at the same time

There's a screen in our app where the user performs a batch action to list some products on their online store. In the UI, they select the products from a list and click a 'list' button. During this ...
-2
votes
2answers
167 views

Which one you think is better approach for viewing notification - facebook or quora/forrst?

Which one you think is better approach for viewing notification - facebook or quora/forrst (where you need to hitting the clear notification button) and why? For reading notification in fb, you just ...
3
votes
2answers
176 views

Should chat users be informed when the other user closes chat?

In an application which allows 2 people to chat with each other in indiviual windows, if user 1 closes the chat window, should user 2 be notified that user 1 closed the chat? (e.g User 1 Closed Chat ...