a message to a user about some event.

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2
votes
3answers
80 views

What is the best approach to informing users of new features on a web-based product? [duplicate]

I'd like to inform users of new features that are happening in our web portal. This feature is not applicable to all users but may be useful to others; nonetheless we'd like to raise awareness that ...
0
votes
2answers
71 views

Notifications with several lines of information

I'm making an application that checks for wind speed and direction on several locations and made notification that shows when a location has enough wind. The information the notification should hold ...
0
votes
2answers
106 views

Why don't iOS games show the correct number of notifications in the app icon?

I've observed a common behaviour among most games for iOS devices, they constantly generate push notifications, but show just one on the app icon. So, most of the time they look like this: You ...
1
vote
3answers
134 views

Getting users to dismiss alerts or notifications

I have a system where any events worthy of attention are displayed as notifications and highlighted in red on the main tool bar with a drop down menu. See picture. The user then has the ability to ...
0
votes
1answer
276 views

Sending an invite to iOS application without request dialog [closed]

I'm quite not sure if this is the correct place to ask, but it might be. I've installed an iOS application because friend of mine recommended it. That app is called "Meow". After installation I ...
0
votes
1answer
116 views

Improving the process flow and increasing the clarity of my mobile app

I've been redeveloping the notifications/ride sharing option in my taxi booking and sharing application. The Premise When a user requests a seat in a taxi you've booked, then you receive a ...
0
votes
2answers
101 views

Is the following phrase appropriate for my notifications screen?

I'm working on a mobile app which allows users to book and share taxi journeys. One of the features in the app is a notifications screen which alerts the user each time they get a request for a seat ...
0
votes
3answers
89 views

How to prompt users to give feedback on widget design without biasing their answers?

We have a set of matching widgets we use as a homepage for an app. The user can interact with those widgets causing various notification dialogs. I think these dialogs should match the look and feel ...
3
votes
3answers
188 views

Improving notification alerts UI / UX

We've got a notification system on a CRM type web app. There are many stages in the CRM, and each stage has many projects, each project can have many notifications. We have a dashboard showing the ...
3
votes
3answers
164 views

Is it necessary to notify users that everything is OK?

“Your virus database has been updated.” “Your plugin is up to date.” (major software vendor) ... I’ve noticed that a few software programs like to notify that “everything is okay”. Notifying the ...
2
votes
2answers
343 views

Handle Push Notification when app is in foreground

Let's imagine i'm building a football gamblers app. In my app the user can "follow" the game that is currently "active" (The closest game that the user has gambled on). The main screen will show the ...
0
votes
2answers
53 views

Should auto notifications include greeting / salutations?

I have built a template to follow when creating auto notifications from an internal system (for employees only), I had been advocating for including the greeting 'Hello <name>'. Currently the ...
2
votes
2answers
221 views

How do Notifications affect User Behavior?

We all use notifications in some form to keep us informed of what is happening around us. If we got a new e-mail, a new text message, a missed phone call, a mention in a tweet, a Facebook like or ...
2
votes
4answers
198 views

Alternative method of displaying notification alert to user with awkward icons

Due to the awkward nature of my notification icon, I've been forced to settle with a red dot near the notifications icon, which seems less than ideal from a UX point of view particularly because it ...
8
votes
7answers
392 views

Notify in-app or device-level in an enterprise mobile app

User is suppose to use this app all day in the field while taking orders. Order could be saved offline (when network is not available) and saved on server when network is available again. If the data ...
4
votes
1answer
162 views

What is the best way to handle mobile notifications with desktop clients?

I don't have an application that I'm currently working on, but issues I have both heard from others and experienced myself got me thinking. Some messengers (I have Hangouts in mind) have ...
2
votes
1answer
81 views

What is a better phrase that will inform the user about app autostart?

What is a better phrase that will inform a user about an app autostart after power connected: "App will run automatically on power connected" "App will start autommatically when power connected"
3
votes
3answers
415 views

Notification patterns in ios7

Are there any useful notification patterns in iOS7 for alerting users that an action (such as a download) completed successfully? A comparison would be Android's 'Toast' notification. I couldn't find ...
2
votes
1answer
99 views

Floating animated message vs. confirmation message. When to use each?

Some pre-clarifications: By floating animated messages I mean the Firefox style messages usually appearing bottom right of the window, for example, when a file downloaded successfully. By ...
5
votes
2answers
180 views

How to let users know of a new feature available throughout the website?

We are considering making our product's feature available as an add-on that websites can enable within themselves. Any help with the following is appreciated: What are some effective ways of ...
105
votes
11answers
4k views

How Do I Avoid Users Becoming Numb to Warnings?

I've been thinking about this a lot lately because it's bitten me in the behind a few times. Think of the Windows User Account Control in Windows Vista (and to a lesser extent Windows 7). The idea is ...
8
votes
5answers
806 views

Web App - How to grab the user's attention no matter what! (notifications)

I'm working on a web application that, among other things, receives orders for a business. There's a page where the orders are listed, and it is refreshed at fixed intervals so that the list shown ...
1
vote
1answer
118 views

Notifications - static, dynamic and interactive in a single place?

I am developing a web application that, in a nutshell, does the following: it takes something from A, does an operation with it and place the output in B, just like a converter. This process can be ...
2
votes
5answers
236 views

New vs. Unread notifications

(This may be a pure opinion question, in which case feel free to close...) I'm trying to come up with the list of pros/cons of two forms of user notifications around messaging. Think of email, or ...
1
vote
4answers
146 views

Email notifications: “You've received a message” vs the full message

While working on a web-based business management tool, we're looking into adding forums. Let's say a user has notifications turned on, for every time someone posts in a topic you've created or ...
0
votes
1answer
88 views

Is it okay to use red and green in another way than notification purposes?

Red and green are strongly associated with "error" and "confirmation" so I was wondering wheither it is okay to use those colors for elements which are not neccessarily notification/feedback items, ...
3
votes
1answer
2k views

Why Gmail, Dropbox have started using bell for notification icon?

Recently, I've seen that Gmail and Dropbox have changed their notification icon and have started using bell. I would like to understand: Why bell? Is it becoming industry standard?
1
vote
1answer
169 views

Event notification & Activity notification - on the same page

My first ever question on UX. The problem is with a desktop web app, it currently plays host to an "activity" ticker (where activities of other users and self are displayed in a cubic spin animation ...
5
votes
5answers
200 views

What is the best way to confirm something has been copied?

I have a 'Copy' button that copies generated output to the system clipboard. What is the best way to confirm that it has been copied? I was thinking of those possibilities: A dialog "Copied." A ...
3
votes
1answer
61 views

Where to Put Credits for an App

I made an application that includes a list of credits. This contains, among other things, names of people who have helped, Kickstarter backers, and legal notices for software libraries I've used that ...
7
votes
2answers
581 views

Placement of flash/growl notifications or messages in web application

Question I have been wading through tons of questions on the topic of flash/growl notifications, but none of them touch on where those notifications should be placed and why they should be placed ...
10
votes
2answers
177 views

Timer for undos (aka ctrl + z for pointing devices)

We are in the middle of an endless conversation* in the office : Should undos have a timer before disappearance or should they be displayed until next action? In our discussion, closing or changing ...
0
votes
1answer
194 views

Best practices for application alerts

As a developer, I'm always confused about the three basic values of any application's alert: Title Message Dismiss button What should be placed in those 3 values? FAQ for myself: Should the ...
6
votes
4answers
224 views

Partial success message when deleting items

In one of our applications, the user can select multiple items and delete as many of them as they wish in single click. However, while processing this request there is some validation and ...
3
votes
1answer
137 views

Should I retry a manual refresh when network is available?

I have a mobile app that automatically downloads user content from the Internet according to a schedule. Sometimes it might miss a scheduled update because the device wasn't connected to the Internet ...
25
votes
3answers
1k views

Use old or new name for an update confirmation message when name itself has been updated?

I want to provide a user of a web application some confirmation message like: The task "foobar" has been successfully updated. Now, in term of usability, if the update consists in changing ...
3
votes
3answers
140 views

Should I send the private message body in the notifying email?

My website is a bit similar to StackExchange sites in regards of user interaction, but additionally it has a private messaging system. A message has a subject and a body. Every time a new message or ...
22
votes
4answers
454 views

Should a mobile media app lower volume or pause?

When designing mobile media apps (specifically audio-only ones), what should they do when a notification comes in and phone volume is on? I noticed two different behaviors on my phone - Spotify will ...
12
votes
2answers
205 views

Alerting visitors to a website of a current event (e.g. breaking news)

Backstory: We have a website for a conference. As part of the process of the conference, we invite people to submit sessions, but only for a limited period of time. We want to alert visitors to the ...
9
votes
1answer
123 views

How should I handle playing multiple alarms?

I have a web application that monitors a service (polls) every 30 seconds or so, and displays any new records (notifications). Each one of these must be acknowledged by an operator. The customer has ...
2
votes
2answers
320 views

Experience with effective subject and body for “credit card expiring soon” emails

I have a subscription service that has a few dozen subscribers drop off every month because of expired credit cards. I was hoping to gain a little insight into some best practices for an email to prod ...
13
votes
5answers
660 views

How to define/classify messages and notifications

I have seen content from various style guides and UX guidelines about this, and was wondering if there is a much more simple system to create a consistent and easy to implement design for various ...
7
votes
5answers
158 views

How best to draw the users to a potential issue in the data they have entered

I have a form where the user can update project information. A project is linked to an organisation, and an organisation has license(s) - which has an expiry date. When updating the project, if the ...
3
votes
1answer
242 views

Notification Panel [closed]

What do you think is the best way to present a standard notification panel in a system to the user? Widely adopted is the 100% width bar at the top of the page with an icon. Generally this bar is ...
4
votes
8answers
666 views

Is this a good way of attracting a user's attention to a message?

I need to draw my users' attention to a warning message, alerting them to a problem and giving guidance of what they need to do next. The message does not appear on a popup box, since that would mean ...
1
vote
1answer
109 views

When showing alert notifications, should I notify simply that “alerts exist” or give a number?

I have an "alert menu" that currently shows the number of unseen alerts. Alerts are e.g., comments on status, name tagged, etc. The indication that there are alerts prompts the user to click on the ...
10
votes
5answers
333 views

Page updating: “full”, “notification” or “replacing”

What is the best user experience with the auto-updating pages - for example, a list of songs. Currently I'm thinking about three good possible solutions: "Full" update: when the new content appear ...
9
votes
3answers
270 views

Messaging a user success and error messages at the same time

There's a screen in our app where the user performs a batch action to list some products on their online store. In the UI, they select the products from a list and click a 'list' button. During this ...
-2
votes
2answers
135 views

Which one you think is better approach for viewing notification - facebook or quora/forrst?

Which one you think is better approach for viewing notification - facebook or quora/forrst (where you need to hitting the clear notification button) and why? For reading notification in fb, you just ...
3
votes
2answers
159 views

Should chat users be informed when the other user closes chat?

In an application which allows 2 people to chat with each other in indiviual windows, if user 1 closes the chat window, should user 2 be notified that user 1 closed the chat? (e.g User 1 Closed Chat ...