Questions tagged [new-experience]

Use it for new and experimental ways of user interaction

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1 answer
40 views

App based on mind map to model what lies around the heart, and how to maintain it

I am using the mind mapping software miMind, on Android, from Google Play. I want to make the following mind map, but the features are not available. In the center of the mind map, I want to place the ...
1 vote
1 answer
65 views

Usability & Functional testing

I'm now doing a test plan for an app total revamp. The testing will include both functional(if it works according to plan, no errors, doesn't break) and usability(if it's intuitive, if the wayfinding ...
1 vote
1 answer
29 views

App revamp would mean all locally stored video and audio data will be wiped out

We're doing an app revamp for our media streaming app, but the new update would mean that all the local downloads will be corrupted as we are changing the media streaming technology. For context, some ...
3 votes
2 answers
833 views

How to balance navigation menu hovering lagginess and usability?

I'm building a navigation menu with many icons. Hovering one icon, will expand a different sub-bar while hiding the others. The delay I've choosed of 180ms is to avoid the users to accidentally change ...
2 votes
0 answers
130 views

How can the StackExchange websites have a better user experience (cookie banner and new user information banner)? [closed]

Long ago, I remember reading either Joel Spolsky's or Jeff Atwood's blog post (can't find it now) about how StackOverflow was founded as a way for people to find answers to questions easily. This was ...
0 votes
1 answer
131 views

Best "click here" approach: glow or arrow

I have developed a web-based online game and I am currently working on a tutorial for new users. I wanted to show a "press here" type of element on the page wherever the user is supposed to click/tap. ...
0 votes
2 answers
239 views

First impression of complex apps

After 17+ years of development, our web app (CRM system) is packed with lots of features. Sophisticated filters, detailed reports, analytics tools,... We realized that the app may be a little bit ...
2 votes
3 answers
994 views

Designing new interface for a legacy web application

Current situation: We have a legacy web application. It is been in development for 5 years and already has many customers. It's a very critical and also expensive product and its customers are big ...
3 votes
2 answers
711 views

How do you create onboarding logic for first time user experience?

Are there any good resources for writing logic for a series of coachmarks for onboarding users? Specifically, actions that trigger a coachmark in a series, how long they are shown, when they are ...
2 votes
4 answers
267 views

How much computer literacy user should be expected to have for using an ERP?

For an emerging economy where a user could be a first time computer/tablet user and has no experience of using a system before May not be a graduate or even pre-graduate and doesn't have high levels ...
0 votes
1 answer
76 views

Strategy for Launching All New Version of our LMS

We have our Learning Management System for more than 5 years since last update. We have a good visibility globally with reputed clients. The present version is very traditional, by which I mean it has ...
0 votes
2 answers
64 views

Should blogs have a 'new reader' button that changes the sorting order of the posts?

For people who have been subscribing to blogs and following their updates, the important bit is the information that is new, and to have some convenient way of locating older posts. However, I wonder ...
0 votes
2 answers
69 views

Does catering to new customers affect returning customers

Often times you will see deals and bonuses given to new customers or first time users. These deals can be anything from sign up fees waived, deals on products, to a month free subscription. Of course ...
0 votes
2 answers
138 views

How to design for a new product or platform?

I was wondering, how do you adapt your (or is there a specific) process when you are designing something for a new device or platform? For example let's take the Apple Watch recently, many ...
5 votes
1 answer
593 views

How to incrementally do transition from large legacy system with poor UX?

I am sure many of us have faced this problem before. As the only UX designer in a mid-size organization, I am facing a few challenges while executing projects. The organization has a legacy web based ...
32 votes
9 answers
14k views

How to indicate that an element is "new" in a list

I was wondering if you had any clever idea of how to show that an element in a list is new. In my case I'm displaying a list of documents and I want the user to see which ones are new since their ...
4 votes
3 answers
1k views

Icon to convey "New," to be placed next to new features in a web-based app. Any successful precedents/examples? [closed]

I am needing to create an icon to flag new features in our site (such as proprietary search filters, to start). We'd like this to be consistent and recognizable for all kinds of new feature roll-outs ...
3 votes
3 answers
570 views

Pros and cons of this forum main page, with checkboxes?

What are the pros and cons of a discussion forum main page that works like so: At the top of the page there's a list of forums and sub forums. Below the list of forums, there's a list of forum ...
3 votes
3 answers
140 views

Should we be aware of bandwidth concerns given recent data-plan pricing changes?

Recently, it's been reported that mobile providers have decided to change the pricing models of their data plans (namely Verizon and AT&T, but perhaps even others; charge per GB of data used). ...
7 votes
10 answers
697 views

How to make enterprise information systems more engaging?

“The EPR-system is boring, nothing really happens, and it’s all dull.” I get these kind of claims from my clients, and they expect me to make their software more fun and engaging. The problem is, I ...
5 votes
3 answers
541 views

Are there any guidelines for usability testing a Metro app?

How do I conduct usability test on a new Win-8 Metro application when the expected users don't have any experience on that platform? I'm going to test on PC and not on tablet.
3 votes
1 answer
141 views

Is it suitable to change the design of a service over time?

When designing a web service is it acceptable to change the layout over time? For example when you first launch a service you may be introducing new concepts and relationships to the user which ...
4 votes
3 answers
430 views

Where to notify someone of an empty list?

Let's say that you have an app and the home page of the app has icons (with text) to link to various actions. One of the actions would typically show you a list of objects that you are subscribed to. ...