9
votes
5answers
438 views

Which is easier to use: List of people sorted by FirstName, LastName or LastName, FirstName?

If you have a list of people, is it better to order them by FirstName, LastName or LastName, FirstName? Telephone books list by last name first: Outlook lists by first name first: Is one way ...
4
votes
1answer
79 views

When applications get personal

Has anyone come across research on the use of first names in applications? We're working on an application with many questions. There's a desire to use the first name of the user, their spouse's name ...