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0
votes
0answers
44 views

How to triangulate web metrics data?

I'm working on redesigning an old e-commerce website. After running a few qualitative user research studies, three designs were identified to be AB tested. The basic data seems inconclusive based on ...
3
votes
1answer
50 views

User experience metric from individual measurements

I am working on calculating a "quality of experience" metric for an interactive application. This takes into account things like how responsive the app is, and how good the output is (sorry this is ...
14
votes
5answers
849 views

Is the Kano model adaptable for measuring user experience?

I have been looking to develop some metrics for a UX project (which was also a question I posted previoiusly), and have been reading about the Kano model and how it maps to different user ...
9
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6answers
2k views

Metrics for measuring user engagement for web applications

Unlike business and e-commerce sites, web applications don't necessarily have an end-goal or target for users to achieve. What are some metrics that can be used to measure how 'engaged' users are with ...