Different formal and systematic approaches to improving UX and assessing its quality.
22
votes
2answers
442 views
Defining “Instantaneous” as part of usability acceptance criteria
The Setup
I have run into this problem time and time again. An interface is performing slow and QA and/or Engineering come back and ask, "can you please define the acceptance criteria for how fast ...
23
votes
15answers
1k views
Should personal data be asked at the beginning or end of an online survey
Given a 10-step online survey (mostly yes/no radio buttons), where is it best to ask for the users' personal data e.g. name, age, contact details?
My intuition says putting it at the end will yield ...
11
votes
4answers
893 views
Is user centered design only about hygiene factors?
There is one thing that bothers me about UX-design. One of the shortcomings of a user centered design approach, is that it only focuses on existing needs and not on new revolutionary ideas. For ...
10
votes
4answers
494 views
So are there “standards” for UX?
I'm establishing a new UX unit in our organization, and whenever I try to introduce something, I get asked about "standards". You know, questions like "So do you have any standards that you based this ...
6
votes
5answers
422 views
How do you know when an interface is complete?
Meaning that a usability test measures if an interface meets the goals it sets, but only test what is present. How do I know when an interface is complete? Meaning a test, or measure of completeness, ...
7
votes
7answers
724 views
How to measure self reported computer proficiency? Ideally with one item
For a usability test, I'd like to have a simple measure for computer proficiency, to be able to see, whether it has an impact on successfully handling the tasks.
How can we best measure that?
A ...
5
votes
2answers
303 views
What is a simple way to explain the disciplines and benefits of UX to a client?
What is the clearest way to explain to a client the disciplines and benefits of User Experience Design?
What I've got so far...
This is the clearest definition of the disciplines I've seen, but it ...
3
votes
2answers
474 views
Methodology difference between UX and Usability
What methodologies do user experience professionals adopt that differentiate them from usability professionals.
