Tagged Questions
3
votes
1answer
43 views
What sort of tasks should be included in a lab test to determine baseline for a user?
I'm starting some lab testing and I'm an on-the-job trained UXer and have watched a decent number of tests, but haven't constructed a lot on my own.
When doing a more formal test and not a guerrilla ...
3
votes
1answer
186 views
Counting Clicks vs. Path Deviations
We're developing some metrics for upcoming usability testing. Our previous practice has been to count the number of clicks required to complete a task. This works relatively well but users that enjoy ...
2
votes
2answers
324 views
What is a good method/formula for estimating how much time a usability test will require?
I was setting up a usability test at my office where we have never done much formal usability testing. One of management's first questions was, "How long will this take?" I didn't have a good answer ...
22
votes
2answers
451 views
Defining “Instantaneous” as part of usability acceptance criteria
The Setup
I have run into this problem time and time again. An interface is performing slow and QA and/or Engineering come back and ask, "can you please define the acceptance criteria for how fast ...
9
votes
2answers
164 views
How do you test phrasing of labels, links, and descriptive text?
At my workplace, an academic library, we often have extended conflicts over exactly how to phrase labels, links, and descriptive text.
For example, one link on our home page goes to a list of topics, ...
1
vote
1answer
97 views
Is there any testing methodology similar to A/B testing, but without a specific goal?
Please forgive me; this may be somewhat long-winded.
I work in an academic library. I'd like to study how well assorted features of our site are serving our users' needs; for example, labeling of UI ...
2
votes
5answers
615 views
Explaining small sample size---influencing stakeholders
I am new to the user experience world. Based on some references I've read and threads here, it's Ok to determine statistical significance and compare means for a small sample size of 11 (7 users in ...
6
votes
5answers
424 views
How do you know when an interface is complete?
Meaning that a usability test measures if an interface meets the goals it sets, but only test what is present. How do I know when an interface is complete? Meaning a test, or measure of completeness, ...
12
votes
9answers
154 views
How do you ensure that you've covered the whole site in your work?
I'm a relatively recent practitioner, and although my work's quality is pretty good, I still have one big back-draw (in my opinion): I always miss something or two when making or fixing a web site.
...
13
votes
12answers
259 views
When is automated remote usability testing useful?
There seem to be a fair few services these days offering automated remote usability testing, so I'm assuming there are a fair few people using those services, which implies that they ARE useful - ...
13
votes
13answers
291 views
Is user testing a luxury or a necessity?
I understand that you should be thinking of your users all the time but given the current climate where every pound counts is user testing just for the richer companies?? Should you discount your ...
