is an object of communication with the goal to pass information between communicators (human or non-human)

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49
votes
13answers
2k views

Personal information in messages

Is it good to add some personal information (name, username or other) in success or error messages?
40
votes
10answers
4k views

Is a “Never tell your password to anyone” message in chat really necessary?

In almost every chat window I open, there's this fairly obvious statement: Never tell your [password/credit card/social security/etc] to anyone. Are there some standards for chat functionality that ...
18
votes
2answers
622 views

Is a private messaging system really necessary?

I have a very old private messaging system that either needs to be redone or removed. It currently accounts for about 20% of the activity on the site. We already have a system in place for ...
15
votes
3answers
2k views

Periods at the end of a sentence in alert message

How to classify what type of messages should've a fullstop/period and what should not? Because there are certain error/warning/success/info messages (be it a dialog, banner, contextual or ones in a ...
14
votes
7answers
437 views

Nagging the user with double message box for something that is important.

When our software is installed, it installs some networking components. It may run fine immediately after the install, but chances are that some applications won't be able to talk to the network until ...
14
votes
2answers
650 views

Should I put “.” at the end of messages for mobile users?

Should I write "." at the end of messages displayed to the user in my mobile Android application? For example: High bandwidth required, switch to WiFi. or High bandwidth required, switch ...
13
votes
5answers
656 views

How to define/classify messages and notifications

I have seen content from various style guides and UX guidelines about this, and was wondering if there is a much more simple system to create a consistent and easy to implement design for various ...
12
votes
2answers
686 views

Why do ATMs (Cash Machines) display a thank you message for so long?

When I use an ATM, as soon as I have my card and cash I'm walking away. I don't hang around to read any "thank you" screen after the transaction is complete. When using an ATM immediately after ...
10
votes
7answers
760 views

Should flash messages fade out or contain a close button or stay forever?

Note: By flash message, I do not mean Adobe Flash, but messages that should be displayed on completion of an action. I am designing a web application and messages will be displayed after a certain ...
10
votes
2answers
401 views

Period, or no period, when a text message is displayed on screen

When a user interacts with a button on a website, and the buttons gives some confirmation text to let user know that the action has been performed successfully or unsuccessfully, should there be a ...
9
votes
7answers
438 views

How to explain that a data is only in localStorage?

I'm currently working on a web application where the user can enter some data. Unless the user is logged in, the data will only be stored in localStorage (i.e. in his browser). I will support syncing ...
8
votes
4answers
615 views

Threaded messaging, simplicity

I am building a many to many messaging system, which means that one user can send a message to 35 other users, and any one of these users can reply, to this message, which then again everyone else can ...
7
votes
3answers
300 views

What is the correct way to indicate something can be either singular or plural?

Taking it as a given that the system is not intelligent enough to be able to recognise a single result as apposed to multiple results (don't ask!), what is the correct way to represent the possibility ...
7
votes
2answers
230 views

Should marking a chat message as spam automatically ignore the user?

Two typical features of chat rooms are, the ability to ignore another user (hide all of their messages) and to mark a particular message as spam. Should marking a user's message as spam automatically ...
7
votes
2answers
574 views

Placement of flash/growl notifications or messages in web application

Question I have been wading through tons of questions on the topic of flash/growl notifications, but none of them touch on where those notifications should be placed and why they should be placed ...
7
votes
3answers
746 views

Graphically displaying a conversation between more than two people

I'm working on a project that involves displaying a text-only conversation between anywhere from two to ten or more people. The reader will be either zero or one of the participants. The main UI will ...
7
votes
3answers
210 views

When Back Button is Expected but Not Supported, The Least Invasive User Assistance?

Problem: I have a situation where in a browser-based web application the back button (and backspace key for that matter) cannot be supported or used. If it is used, the results can be unpredictable in ...
7
votes
2answers
232 views

Unread message count in the list of conversations

Is it a good idea (or how useful it is) to show a number of unread messages for each conversation when user enters page with the list of conversations? Would it be enough to just indicate that certain ...
6
votes
7answers
9k views

What message should we use with under construction page?

I have problem showing the message to the user on my under construction page. I want to know which is the best practice to write the message for those under construction web page.
6
votes
2answers
222 views

Adding a new feature to an existing website

There is always the simple UX for having a popup when you log back into a site you frequently visit that says "Hey, look at this new feature we added! etc.." I am convinced there is more of a subtle ...
6
votes
3answers
142 views

How best to discuss the Heartbleed bug with users while keeping calm but getting action?

There are technical questions everywhere you look about Heartbleed. But none on not scaring the **** out of your users when discussing it, because lets be honest the news does a good job of scaring ...
6
votes
2answers
170 views

When should the message informing the user that the password they entered is wrong go away?

This is a follow up to this question since it got closed. In a log in form, after the user enters the wrong password, when should the message saying "wrong password or user name" go away? For example ...
6
votes
3answers
127 views

“Record in Use By Other User” Guidance: Try Again Later? Or Other Solution?

Considered we have a use case where the product technology doesn't allow edits of the same record at the same time (for example different users might be want to editing different parts of a customer ...
5
votes
5answers
105 views

Should message timestamps be the time the message was sent or the time the server recieved it?

I have a service where messages may be created (and put in a "send" queue) even when there's no connection to the server. When the messages are sent to the server after successfully connecting, should ...
5
votes
2answers
102 views

content for information message

Is it better to display a positive informative message "You can only view and share links of icons. for additional options please login" or negative informative message "Downloading, Uploading or ...
5
votes
3answers
172 views

How to inform user that settings are in localstorage, and apply to this browser only?

I have a settings page in this web app where a user can configure the categories of notifications that they want to show or hide. How can I inform the user that these settings are not global (i.e. ...
5
votes
1answer
197 views

Short phrases vs. long phrases?

I just found this while verifying my email with Tumblr. The simplicity of the message just shocked me, in a good way. I kept on thinking that is usually to deliver messages directly, in short ...
4
votes
4answers
1k views

Do users read pop up messages/notifications/error messages, etc.?

Should you bother with popups? Do users read them? How can you get them to read them? Should you try to design your application so it doesn't need or use pop up messages/notifications? This applies ...
4
votes
4answers
117 views

Flashing messages and cognition, how effective are they over non flashing messages?

How does a flashing message effect cognitive processes like memory and attention and what, if any, were the outcomes of any studies performed in this area? For example, if a warning sign flashes how ...
4
votes
2answers
1k views

What are the best practices for site-wide maintenance notices?

I manage a set of websites with a largely non-technical user base. We want to occasionally provide site-wide notices for forthcoming planned maintenance. We've tried using a messages with red ...
4
votes
2answers
1k views

Best Way to provide Notifications to user using Metro UI approach?

I'm a developer, not a designer or UI designer. I'm developing a system and trying to use Metro UI concepts. What is the best (or correct) way to provide a user notifications about errors using ...
3
votes
4answers
237 views

What is the best way to let users read an “important note” before submitting a form?

We have a website where users can book a room and our payment gateway is Paypal. On the payment page, we have a form requiring customer information and at the bottom, we have a button called "Make ...
3
votes
3answers
292 views

Positioning of a Growl Message in a web application

Following case exists: User has got an web application. One part of the software is a kind of dashboard area where the user can organize all his different graph widgets (diagrams). He has different ...
3
votes
3answers
143 views

News Feed vs Message Log, Sort by Newest vs Sort by Oldest

I'm starting out on building an application that will be a hybrid of a messaging application, but with "news feed" like qualities. These qualities being rich media, advertisement, and conversations ...
3
votes
2answers
212 views

Contextual error message

I am designing a new feature for a CMS my company uses. A few things you should know: We have content editors working mainly on adding pages to the system. We have thousands of pages, and no one ...
3
votes
3answers
140 views

Should I send the private message body in the notifying email?

My website is a bit similar to StackExchange sites in regards of user interaction, but additionally it has a private messaging system. A message has a subject and a body. Every time a new message or ...
3
votes
2answers
617 views

Growl notifications in web application

The web application I work on includes long running tasks that show progress in the browser. While a task is running the user can browser and use the rest of the application. Would a pattern like ...
3
votes
2answers
85 views

Cross validation messages should be symmetric or asymmetric?

Lets let that there is a form in a popup window which contains the properties that are configurable for a chart and as you go on changing the values for the properties the underlying chart is ...
3
votes
1answer
436 views

How can the Copy and Replace message box be improved?

I have a program (running on Windows) that I am developing that has a file and folder page as part of it that is effectively copying the Windows format. I allow users to copy, cut, paste, delete and ...
3
votes
1answer
2k views

Alerts, notifications, (status) messages - looking for real practical examples [closed]

Are there somewhere real practical examples of texts for alerts, notifications and status messages? I thought of something like a library where you could search for an area and find ideas and ...
2
votes
1answer
327 views

Popup for a check box

Say there's a form (XAML) with a checkbox on it. If the check box is checked the user should be warned about something. The message to the user is basically, if you enable this then be aware that such ...
2
votes
4answers
90 views

Wording suggestions for “unhidden”, esp given translations

I am looking for wording suggestions. There is a panel on my webpage that can be removed by the user. If a user removes it, a message appears at the top of the screen that says: The "How it Works" ...
2
votes
4answers
265 views

Is putting a toast in the lower part of the screen the optimal position?

On Android, a toast is a transient confirmation message appearing in the lower portion of the screen. Did Google consciously position the toast here for optimal usability? I want to port this toast ...
2
votes
1answer
69 views

Ambiguous textual output

In this question on SO, the asker had to deal with some textual responses that could be in a rather ambiguous format. One person commented there that that could be interpreted in two different ways: ...
1
vote
4answers
91 views

Leave data in form after submission?

I've got a form in my web application that a user would use to send messages to another user of the system. So for example, a manager might want to send a message to all of their direct reports about ...
1
vote
3answers
159 views

How to design linked filters? [duplicate]

Possible Duplicate: Best practices for no search results I always get angry when I refine my search applying filters in any website and I get the 'no results' page. Why do they show me an ...
1
vote
1answer
142 views

Best practice for messaging system (microblog) using a “n-tier” model

I currently have a UX problem that I have seldom seen done well (or at all)... I am developing a messaging feature for a site (a messaging system for business, think Yammer), and I am in the ...
1
vote
2answers
108 views

let users know results don't match filters

We have a page where the users can select filters and then click search to see results. In the time between the user changing the filters and clicking search, should I indicate the the result don't ...
1
vote
2answers
214 views

Confusion with private messaging system

Planning a social networking site with a private messaging system, including following folders: inbox sentbox drafts trash and labels that can be created, managed by the users and applied in a n:n ...
1
vote
2answers
30 views

URL Acquisition Messaging

I work for an online retailer, and my company is acquiring the URLs from another online retail. We don't have plans to retain the acquired brands identity. We will simply be redirecting traffic to our ...