is an object of communication with the goal to pass information between communicators (human or non-human)

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26
votes
10answers
7k views

Using funny error messages in Finance

Currently I'm working on a branch banking application which is going to be used for all banking transactions such as Money deposit, EFT but also Campaign Management etc. (Some user roles are directly ...
0
votes
3answers
58 views

Show message after cancellation

On my website, users can create, edit and cancel event dates Would it be weird or user-unfriendly to not serve users a message after canceling a date? (it redirects to the overview page) I'm aiming ...
1
vote
2answers
70 views

Do fine-grained message statuses (such as when a message was seen) help usability?

I was just reading this question, and noticed how often I see chat applications that allow you to know if/when a message is being typed up and when it is read/seen. I know the concept has existed well ...
19
votes
7answers
1k views

How to define/classify messages and notifications in web applications

I have seen content from various style guides and UX guidelines about this, and was wondering if there is a much more simple system to create a consistent and easy to implement design for various ...
2
votes
1answer
55 views

How to display SMS conversations effectively in website?

I have a web application for managing tuition which sends SMS time to time based on user actions. For example when a teacher cancel the class then SMS notification will be send to all the students in ...
1
vote
3answers
1k views

How long does it take to read X number of characters?

I am creating an iPhone app where I need to show transient confirmation messages (called a toast in Android). For example, when a user submits a comment, I pop up a message saying "thanks for ...
39
votes
13answers
4k views

Messages such as “Operation Successfully Completed”: Is word “successfully” really necessary?

We see it everywhere: Database queries to shopping carts, the message "Operation X successfully completed" is ubiquitous. But is the word "successfully" really necessary? Is there a way to ...
2
votes
5answers
82 views

Delete permanently or temporarily

So I'm in a situation where I need to have two features for a list/grid of items: Remove an item for just this session Remove an item permanently I think a x or trash icon would be fine for the ...
2
votes
3answers
43 views

Feedback : notification displaying and removal

I have some web applications which allow the users to do some actions. For example, i need to show a paginated items list. When the user clicks the "Create Item" button, a modal window is displayed. ...
7
votes
3answers
164 views

How best to discuss the Heartbleed bug with users while keeping calm but getting action?

There are technical questions everywhere you look about Heartbleed. But none on not scaring the **** out of your users when discussing it, because lets be honest the news does a good job of scaring ...
0
votes
4answers
94 views

Compare two list of elements & visualize similarity between them

I have a two List of Strings; ex: ListA = {"A","B","C", "F"} ListB = {"C","D","E"} I need to compare these two lists & present the difference to user in UI. I have implemented ...
0
votes
0answers
27 views

Should messages (e. g. in a message box) be terminated with a period? [duplicate]

Compare To I think that as long as the message contains a complete sentence, it should be terminated with a period. But I rarely see it in the applications, usually there's no period. It is ...
5
votes
5answers
186 views

Should message timestamps be the time the message was sent or the time the server recieved it?

I have a service where messages may be created (and put in a "send" queue) even when there's no connection to the server. When the messages are sent to the server after successfully connecting, should ...
5
votes
3answers
180 views

How to inform user that settings are in localstorage, and apply to this browser only?

I have a settings page in this web app where a user can configure the categories of notifications that they want to show or hide. How can I inform the user that these settings are not global (i.e. ...
4
votes
4answers
123 views

Flashing messages and cognition, how effective are they over non flashing messages?

How does a flashing message effect cognitive processes like memory and attention and what, if any, were the outcomes of any studies performed in this area? For example, if a warning sign flashes how ...
0
votes
2answers
117 views

How shall I present high volume(messages/hour) messages?

I'm building a dashboard that allows people to view messages they received via SMS and that could easily be thousands of messages per hour for radio stations, for instance. Shall I use pagination( ...
1
vote
2answers
112 views

let users know results don't match filters

We have a page where the users can select filters and then click search to see results. In the time between the user changing the filters and clicking search, should I indicate the the result don't ...
1
vote
2answers
32 views

URL Acquisition Messaging

I work for an online retailer, and my company is acquiring the URLs from another online retail. We don't have plans to retain the acquired brands identity. We will simply be redirecting traffic to our ...
1
vote
1answer
186 views

Best practice for messaging system (microblog) using a “n-tier” model

I currently have a UX problem that I have seldom seen done well (or at all)... I am developing a messaging feature for a site (a messaging system for business, think Yammer), and I am in the ...
10
votes
7answers
456 views

How to explain that a data is only in localStorage?

I'm currently working on a web application where the user can enter some data. Unless the user is logged in, the data will only be stored in localStorage (i.e. in his browser). I will support syncing ...
10
votes
2answers
489 views

Period, or no period, when a text message is displayed on screen

When a user interacts with a button on a website, and the buttons gives some confirmation text to let user know that the action has been performed successfully or unsuccessfully, should there be a ...
50
votes
13answers
2k views

Personal information in messages

Is it good to add some personal information (name, username or other) in success or error messages?
9
votes
2answers
1k views

Placement of flash/growl notifications or messages in web application

Question I have been wading through tons of questions on the topic of flash/growl notifications, but none of them touch on where those notifications should be placed and why they should be placed ...
3
votes
4answers
248 views

What is the best way to let users read an “important note” before submitting a form?

We have a website where users can book a room and our payment gateway is Paypal. On the payment page, we have a form requiring customer information and at the bottom, we have a button called "Make ...
3
votes
2answers
270 views

Contextual error message

I am designing a new feature for a CMS my company uses. A few things you should know: We have content editors working mainly on adding pages to the system. We have thousands of pages, and no one ...
7
votes
2answers
242 views

Should marking a chat message as spam automatically ignore the user?

Two typical features of chat rooms are, the ability to ignore another user (hide all of their messages) and to mark a particular message as spam. Should marking a user's message as spam automatically ...
2
votes
1answer
73 views

Ambiguous textual output

In this question on SO, the asker had to deal with some textual responses that could be in a rather ambiguous format. One person commented there that that could be interpreted in two different ways: ...
40
votes
10answers
4k views

Is a “Never tell your password to anyone” message in chat really necessary?

In almost every chat window I open, there's this fairly obvious statement: Never tell your [password/credit card/social security/etc] to anyone. Are there some standards for chat functionality that ...
2
votes
4answers
95 views

Wording suggestions for “unhidden”, esp given translations

I am looking for wording suggestions. There is a panel on my webpage that can be removed by the user. If a user removes it, a message appears at the top of the screen that says: The "How it Works" ...
14
votes
2answers
670 views

Should I put “.” at the end of messages for mobile users?

Should I write "." at the end of messages displayed to the user in my mobile Android application? For example: High bandwidth required, switch to WiFi. or High bandwidth required, switch ...
4
votes
2answers
2k views

What are the best practices for site-wide maintenance notices?

I manage a set of websites with a largely non-technical user base. We want to occasionally provide site-wide notices for forthcoming planned maintenance. We've tried using a messages with red ...
5
votes
2answers
112 views

content for information message

Is it better to display a positive informative message "You can only view and share links of icons. for additional options please login" or negative informative message "Downloading, Uploading or ...
7
votes
3answers
329 views

What is the correct way to indicate something can be either singular or plural?

Taking it as a given that the system is not intelligent enough to be able to recognise a single result as apposed to multiple results (don't ask!), what is the correct way to represent the possibility ...
18
votes
2answers
679 views

Is a private messaging system really necessary?

I have a very old private messaging system that either needs to be redone or removed. It currently accounts for about 20% of the activity on the site. We already have a system in place for ...
7
votes
3answers
243 views

When Back Button is Expected but Not Supported, The Least Invasive User Assistance?

Problem: I have a situation where in a browser-based web application the back button (and backspace key for that matter) cannot be supported or used. If it is used, the results can be unpredictable in ...
6
votes
2answers
193 views

When should the message informing the user that the password they entered is wrong go away?

This is a follow up to this question since it got closed. In a log in form, after the user enters the wrong password, when should the message saying "wrong password or user name" go away? For example ...
3
votes
3answers
157 views

Should I send the private message body in the notifying email?

My website is a bit similar to StackExchange sites in regards of user interaction, but additionally it has a private messaging system. A message has a subject and a body. Every time a new message or ...
3
votes
3answers
158 views

News Feed vs Message Log, Sort by Newest vs Sort by Oldest

I'm starting out on building an application that will be a hybrid of a messaging application, but with "news feed" like qualities. These qualities being rich media, advertisement, and conversations ...
3
votes
2answers
88 views

Cross validation messages should be symmetric or asymmetric?

Lets let that there is a form in a popup window which contains the properties that are configurable for a chart and as you go on changing the values for the properties the underlying chart is ...
6
votes
2answers
243 views

Adding a new feature to an existing website

There is always the simple UX for having a popup when you log back into a site you frequently visit that says "Hey, look at this new feature we added! etc.." I am convinced there is more of a subtle ...
1
vote
4answers
102 views

Leave data in form after submission?

I've got a form in my web application that a user would use to send messages to another user of the system. So for example, a manager might want to send a message to all of their direct reports about ...
6
votes
3answers
138 views

“Record in Use By Other User” Guidance: Try Again Later? Or Other Solution?

Considered we have a use case where the product technology doesn't allow edits of the same record at the same time (for example different users might be want to editing different parts of a customer ...
0
votes
3answers
121 views

'Mark as read' on items that can not be 'opened'

Background: In the application I'm working on we have a feature which basically gives you important updates on whats happening in your business. These updates appear as notifications in the header ...
3
votes
1answer
2k views

Alerts, notifications, (status) messages - looking for real practical examples [closed]

Are there somewhere real practical examples of texts for alerts, notifications and status messages? I thought of something like a library where you could search for an area and find ideas and ...
1
vote
3answers
166 views

How to design linked filters? [duplicate]

Possible Duplicate: Best practices for no search results I always get angry when I refine my search applying filters in any website and I get the 'no results' page. Why do they show me an ...
8
votes
4answers
632 views

Threaded messaging, simplicity

I am building a many to many messaging system, which means that one user can send a message to 35 other users, and any one of these users can reply, to this message, which then again everyone else can ...
6
votes
7answers
12k views

What message should we use with under construction page?

I have problem showing the message to the user on my under construction page. I want to know which is the best practice to write the message for those under construction web page.
7
votes
2answers
244 views

Unread message count in the list of conversations

Is it a good idea (or how useful it is) to show a number of unread messages for each conversation when user enters page with the list of conversations? Would it be enough to just indicate that certain ...
3
votes
2answers
773 views

Growl notifications in web application

The web application I work on includes long running tasks that show progress in the browser. While a task is running the user can browser and use the rest of the application. Would a pattern like ...
1
vote
1answer
148 views

Design patterns for “first run” messaging?

I'm working on a major re-design of a web app, and I'm contemplating popping up a "Welcome to the New Site!" dialog when users first log in to it. I can't seem to find too much discussion of those ...