1
vote
2answers
68 views

Do fine-grained message statuses (such as when a message was seen) help usability?

I was just reading this question, and noticed how often I see chat applications that allow you to know if/when a message is being typed up and when it is read/seen. I know the concept has existed well ...
40
votes
10answers
4k views

Is a “Never tell your password to anyone” message in chat really necessary?

In almost every chat window I open, there's this fairly obvious statement: Never tell your [password/credit card/social security/etc] to anyone. Are there some standards for chat functionality that ...
7
votes
2answers
241 views

Should marking a chat message as spam automatically ignore the user?

Two typical features of chat rooms are, the ability to ignore another user (hide all of their messages) and to mark a particular message as spam. Should marking a user's message as spam automatically ...
7
votes
2answers
244 views

Unread message count in the list of conversations

Is it a good idea (or how useful it is) to show a number of unread messages for each conversation when user enters page with the list of conversations? Would it be enough to just indicate that certain ...