is an object of communication with the goal to pass information between communicators (human or non-human)

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0
votes
1answer
50 views

Toaster messages in web interface

I am thinking of adding toaster messages as a feedback in an Ecommerce website for small actions, so far I couldn't find an example for using toaster messages in web only for mobile app, and one ...
-1
votes
1answer
64 views

What is your feedback on the attached screenshot? [closed]

This is a Tutorial screen which shows up to a first time user to help them understand the process. Can you please help us with your feedback?
3
votes
2answers
124 views

Duration of alert messages/notifications

From my understanding, alert messages/notifications should not just disappear after a certain amount of time for accessibility reasons - some people may require more time to read them so they should ...
2
votes
0answers
75 views

Priming in User Experience Design [closed]

How can we use priming / subliminal messages to increase the visitor / user's joy on a website? The topic "Subliminal Perception" a.k.a. "Priming" is often used by marketeers to subliminally ...
24
votes
2answers
2k views

When is an exception message too big?

I'm testing a web app that has a cumbersome exception message for attempting to add non-eligible invoices to a payment system, see the image below. The developer sees no issue with this but its ...
0
votes
1answer
31 views

When to notify users via email vs onsite

We have a system where users will create groups where things will happen at a fast and slow pace. It is important that all users in the group know that updates have been made. Here are the use cases: ...
129
votes
5answers
15k views

Are you sure you want to answer this question?

We've all seen these types of warnings: "Are you sure you want to shut down Windows?" I hear a lot of people frustratingly reply: "Yes, of course, otherwise I wouldn't have clicked it!" These ...
1
vote
3answers
81 views

Messaging After Submitting Form Where no Values Have Changed

What is the best messaging for when a user submits a form to update some fields e.g. such as in a user profile, etc. but no values were changed. In my situation, nothing gets updated in the DB when ...
1
vote
3answers
116 views

Wording of an Account Activation Email

Typical scenario, user signs up on a website, and must "confirm the email address" / "activate the account" etc. by clicking on a link in a registration email. Before the email is sent, the user ...
3
votes
3answers
150 views

Email Verification Flow for Resending Verification Email to Rightful Email Owner

Scenario: User A "Sheri" has email sherri@example.com, and signs up for a forum. She makes a typo and enters sheri@example.com during sign-up. She never gets the activation email, and realizes the ...
31
votes
9answers
7k views

Banned user tries to log in − show a “Banned” message or a generic “Cannot log you in”?

From a Ux standpoint, what is the best practice around messaging when a banned user/customer/member attempts to log in? I'm asking for a forum project I am working on, but also looking for guidance ...
1
vote
2answers
78 views

Is it okay to provide a signature in a confirmation box?

I'm providing counseling on an enterprise IT solution that delivers Windows security updates the way they want, and the message they want to use feels off. The system delivers a dialog box once ...
2
votes
2answers
129 views

Purpose of “Read” feature in instant messaging - Whatsapp, Hangouts, Messenger

Many instant messaging applications have this feature, you can see when people read your message. What is the purpose of this? What came into my mind is to achieve a more natural way of ...
4
votes
1answer
51 views

What message/instruction should be given for downloading an image for browser and/or tablet

I need users to download an image from my web app. For browsers that support the HTML 5 'download' attribute my Download button automatically opens the browser download window. However, users on the ...
1
vote
1answer
73 views

Help needed with instructions

On our account registration page, we allow the user to enter an email address and a username. Although we optionally allow users to use their email address to login, we still require a username. ...
7
votes
1answer
192 views

Any usability studies on “on hold / waiting” calls?

I was wondering if there are any current studies on Call On Hold messages. Today I had to call 3 different companies that put me on hold, with all of the experiences ranging from bad to nauseating, so ...
27
votes
1answer
2k views

What do you call a website which is not in beta, but a re-launch with possible teething problems?

We are launching a new website soon. We have ran some beta versions to users, but we are going to finally press the button, turn off the old one and only have the new website. I want to let users ...
2
votes
1answer
117 views

Is there a list of conventions and standards for notifications, warnings, and messages directed at the user?

My team and I are working on a style guide for our programs that will be both in the form of webapps and programs. While creating this style guide, we are researching common practices in order to make ...
1
vote
2answers
310 views

How often should I send email notifications from a chat app?

So I have a site that has live messaging system to chat with other users in realtime. How often should I EMAIL them saying "You have a new message on ...". If they are heavily chatting it would ...
2
votes
3answers
132 views

What is the type of alert called when it doesn't require user interaction? And when should I use it?

I'm speaking of alerts that don't require the users direct attention, more of a "oh, by the way, this actions just happened". Not much unlike gmail's "you action has been undone" or "Your message has ...
4
votes
2answers
109 views

Any credible studies or research on messaging system's display of unattended items?

I'm working on a client's app that uses a messaging system. The whole concept has been approved last week, so it's not a big deal now, but I was wondering about this: is there any research that ...
0
votes
2answers
153 views

Best amount of time to show a temporary alert message? [duplicate]

I would like to show a small, temporary pop-up alert to the user when they click on certain elements, e.g. a button that is disabled. What is the optimal amount of time to show a short message (2-10 ...
1
vote
1answer
136 views

Chat sidebar: Allowing users to chat & see who is online with just a follow?

Looking for input on the best approach to having a chat sidebar similar to Facebook's web app. I'd like to display a list of online users so users can chat with each other. However, I was looking to ...
61
votes
5answers
9k views

Should “Deletion successful” confirmation be red, or green?

What color should a deletion confirmation message be? This is related to the question Should 'yes, delete it' be red, or green?, but different because this question asks about a passive confirmation ...
0
votes
3answers
121 views

Acceptance and rejection message after user makes bartering decision

I want to display a message after the user makes a bartering decision: When the user accepts the quote, the following message comes up: Thanks for accepting the quote. A message has been sent ...
2
votes
2answers
183 views

Displaying a “waiting to download” message within an iPad app

I am designing an app that will require data to be pulled from our main servers, and upon the first use of the app, there is one screen that will take a few minutes for all data to load. I've been ...
1
vote
4answers
358 views

When should an input's validation message show on a form that has already been submitted?

So let's say that we have a form. This form has multiple inputs, many of which are required fields. Understandably, we should not turn a required input red and show a validation message before the ...
1
vote
3answers
422 views

Difference between Notice and Info messages?

I designed a program that is used to send data through the socket. In each program action, I display a message about process state. I'm confused by when to display a Notice message or Info message. ...
3
votes
4answers
952 views

POS - Informing the user when closing a transaction day

Our current system flow on closing a transaction day is by showing a yes-no message box that informs the user if it will close a particular transaction day. But still some users made mistakes and ...
20
votes
2answers
3k views

Info Icon vs Question Mark

We're debating inside our team on whether to use a question mark icon, or an "i" icon for prompting a tooltip that reveals more info. Which do you say conveys the message better? Or, how do they ...
2
votes
2answers
84 views

FROM address for users sending messages to businesses on a listing directory

I have a website which is a business listings directory. Users can register and optionally create listings. So for example: User: Joe Bloggs Listing 1: ABC Construction Ltd Listing 2: XYZ Catering ...
0
votes
3answers
190 views

Show message after cancellation

On my website, users can create, edit and cancel event dates Would it be weird or user-unfriendly to not serve users a message after canceling a date? (it redirects to the overview page) I'm aiming ...
41
votes
11answers
11k views

Using funny error messages in Finance

Currently I'm working on a branch banking application which is going to be used for all banking transactions such as Money deposit, EFT but also Campaign Management etc. (Some user roles are directly ...
2
votes
2answers
142 views

Do fine-grained message statuses (such as when a message was seen) help usability?

I was just reading this question, and noticed how often I see chat applications that allow you to know if/when a message is being typed up and when it is read/seen. I know the concept has existed well ...
2
votes
1answer
179 views

How to display SMS conversations effectively in website?

I have a web application for managing tuition which sends SMS time to time based on user actions. For example when a teacher cancel the class then SMS notification will be send to all the students in ...
43
votes
13answers
8k views

Messages such as “Operation Successfully Completed”: Is word “successfully” really necessary?

We see it everywhere: database queries to shopping carts, the message "Operation X successfully completed" is ubiquitous. But is the word "successfully" really necessary? Is there a way to ...
3
votes
5answers
146 views

Delete permanently or temporarily

So I'm in a situation where I need to have two features for a list/grid of items: Remove an item for just this session Remove an item permanently I think a x or trash icon would be fine for the ...
3
votes
3answers
97 views

Feedback : notification displaying and removal

I have some web applications which allow the users to do some actions. For example, i need to show a paginated items list. When the user clicks the "Create Item" button, a modal window is displayed. ...
7
votes
3answers
181 views

How best to discuss the Heartbleed bug with users while keeping calm but getting action?

There are technical questions everywhere you look about Heartbleed. But none on not scaring the **** out of your users when discussing it, because lets be honest the news does a good job of scaring ...
0
votes
4answers
333 views

Compare two list of elements & visualize similarity between them

I have a two List of Strings; ex: ListA = {"A","B","C", "F"} ListB = {"C","D","E"} I need to compare these two lists & present the difference to user in UI. I have implemented ...
5
votes
5answers
1k views

Should message timestamps be the time the message was sent or the time the server recieved it?

I have a service where messages may be created (and put in a "send" queue) even when there's no connection to the server. When the messages are sent to the server after successfully connecting, should ...
4
votes
4answers
170 views

Flashing messages and cognition, how effective are they over non flashing messages?

How does a flashing message effect cognitive processes like memory and attention and what, if any, were the outcomes of any studies performed in this area? For example, if a warning sign flashes how ...
0
votes
2answers
138 views

How shall I present high volume(messages/hour) messages?

I'm building a dashboard that allows people to view messages they received via SMS and that could easily be thousands of messages per hour for radio stations, for instance. Shall I use pagination( ...
1
vote
2answers
45 views

URL Acquisition Messaging

I work for an online retailer, and my company is acquiring the URLs from another online retail. We don't have plans to retain the acquired brands identity. We will simply be redirecting traffic to our ...
1
vote
1answer
420 views

Best practice for messaging system (microblog) using a “n-tier” model

I currently have a UX problem that I have seldom seen done well (or at all)... I am developing a messaging feature for a site (a messaging system for business, think Yammer), and I am in the ...
14
votes
2answers
778 views

Period, or no period, when a text message is displayed on screen

When a user interacts with a button on a website, and the buttons gives some confirmation text to let user know that the action has been performed successfully or unsuccessfully, should there be a ...
10
votes
7answers
499 views

How to explain that a data is only in localStorage?

I'm currently working on a web application where the user can enter some data. Unless the user is logged in, the data will only be stored in localStorage (i.e. in his browser). I will support syncing ...
1
vote
2answers
139 views

let users know results don't match filters

We have a page where the users can select filters and then click search to see results. In the time between the user changing the filters and clicking search, should I indicate the the result don't ...
57
votes
13answers
2k views

Personal information in messages

Is it good to add some personal information (name, username or other) in success or error messages?
3
votes
4answers
289 views

What is the best way to let users read an “important note” before submitting a form?

We have a website where users can book a room and our payment gateway is Paypal. On the payment page, we have a form requiring customer information and at the bottom, we have a button called "Make ...