is an explanation of someone's thought process about how something works in the real world.

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13
votes
4answers
252 views

What is it about our mental models that app-centric seems more intuitive than content-centric?

I always thought that content-centric was the easiest for people to deal with, i.e. "I want to change this document", and not "Let's run this app so I can then change that document". It seems that ...
12
votes
11answers
533 views

“Tool” or “target” on vacuum cleaner pedal?

I always get confused by the icons on my vacuum cleaner pedal. Take a look at the upper icon. Is that icon representing 1) The tool. I.e. "Your now using the pedal without the brush" (ergo, on a ...
9
votes
7answers
392 views

How do you sell UX to someone that doesn't want it?

The problem: Handling company information with spreadsheets, including Versioning over email Lack of format consistency Soft workarounds to Hard problems Susceptibility to human error in data input ...
7
votes
2answers
541 views

Filtering: Additive or subtractive model?

A lot of sites use an additive filtration system while there is also subtractive now is used. A difference in an interaction method: Additive First of all you need to choose a set of the options ...
5
votes
3answers
428 views

Should animations pause on mouseover?

Should animations pause on mouseover? I have my opinion, but I was wondering if there was any evidence to support/refute the idea that users expect this to happen. EDIT: I'm specifically concerned ...
5
votes
2answers
147 views

Help user develop a mental model for version control system

We are developing an integrated version control system for a large enterprise application. When users change something to the underlying data in the system they do so through a "Work Item" This is ...
4
votes
3answers
204 views

How does a “mental model” relate to an information model

In UI design we often talk about "mental models" that users need to form. I'm wondering if there is a particular relationship between that mental model and the actual information model that the system ...
2
votes
2answers
127 views

“Pharma” UX Model? [closed]

Is there any known "Pharma" like UX examples or flows out there in the digital world? Example: Doctor recommends a drug to a patient, hands off prescription to receptionist to make a copy. ...
2
votes
2answers
68 views

Do we need to indicate that an activity that ran very quickly didn't error-out immediately?

We have a system that has a few maintenance activities that run very quickly (less than a second). Problem is, when users look at the log file for the system, seeing an activity that ran for 0 seconds ...
2
votes
1answer
59 views

How to design a change state action

My application manages a few types of entities, each of them has its own workflow. For example - a task entity workflow will look something like this: (this is a functional/logical drawing, this is ...
1
vote
3answers
155 views

Derive universal mental model from bunch of user mental models, good practice or not?

If you have a bunch of mental models derived from card sort and user interview data from a single user group, is it okay to attempt to form a universal mental model by looking at patterns in the ...
1
vote
1answer
111 views

How to visualize cause and effect relationships with diagrams?

How can I model relationships where one or more causes produces an effect? I hope that such diagrams may make some of my ideas clearer to the user than just a block of text. Are there some tools that ...
0
votes
2answers
32 views

Phrase for a view dropdown for showing items that are both missing and ready but with warnings

The Setup A grid has a status for each line item. These statuses are, Missing, Ready, Missing W/ Warning, Ready W/ Warning. A warning is triggered when the last external update to that item was ...
-1
votes
2answers
75 views

Poor and good conceptual model [closed]

I read about the conceptual model in this book: Design of Everyday things. Could someone told me an another good and bad conceptual model, not the fridge one?