is an explanation of someone's thought process about how something works in the real world.

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What programs are available for designing mental models?

Specifically, I am looking for something that facilitates the creation of skyscraper mental models. I came across this post which illustrates how this can be achieved in OmniOutline and OmniGraffle: ...
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What URL's characteristics have a real impact on the UX?

I'm starting a blog soon so I've been thinking about what should I take into account when choosing one. Some variables I've thought about: Length, meaning, suffix, memorability, SEO. Related to these ...