is an explanation of someone's thought process about how something works in the real world.

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5
votes
1answer
50 views

Handling validation discrepancies between user mental model and domain model

I am implementing an image editing feature in a mobile productivity app. The feature is used to crop and rectify a camera image of a document. (This is also known as dewarping, straightening, or ...
22
votes
3answers
2k views

Is the mental model of time advancing to the right in charts globally accepted?

Is it a common mental model, that in a chart visualizing a time dimension, the time is advancing to the right? I'm currently working with the Internation Business Communication Standards (IBCS). They ...
-1
votes
1answer
34 views

What programs are available for designing mental models?

Specifically, I am looking for something that facilitates the creation of skyscraper mental models. I came across this post which illustrates how this can be achieved in OmniOutline and OmniGraffle: ...
0
votes
1answer
46 views

Window model for document-centric analysis

I'm writing an application. This application allows the user to interactively analyze (and lightly modify) specific bundles of files. Each file in the bundle is individually editable by other ...
3
votes
2answers
86 views

Grouping participants in a card sort analysis?

Instead of having one large subject pool of card sorting participants, has anyone ever tried segmenting their participants with a supplemental survey to define which persona they may fall into? If so, ...
2
votes
2answers
446 views

Responsive Intranet Design - Changing order of elements between views?

I'm currently implementing a responsive design on an intranet, which has the following view in desktop width equal to or greater than 1024 px. The tablet view is anything less than 1024 px width. ...
7
votes
4answers
471 views

How do you arrive at a information architecture from a mental model?

We have created a mental model for a large website redesign project. We are in the process of mapping content and functionality to task towers. While I understand how it gives an indication of what ...
-1
votes
2answers
284 views

Poor and good conceptual model [closed]

I read about the conceptual model in this book: Design of Everyday things. Could someone told me an another good and bad conceptual model, not the fridge one?
10
votes
7answers
513 views

How do you sell UX to someone that doesn't want it?

The problem: Handling company information with spreadsheets, including Versioning over email Lack of format consistency Soft workarounds to Hard problems Susceptibility to human error in data input ...
15
votes
11answers
3k views

“Tool” or “target” on vacuum cleaner pedal?

I always get confused by the icons on my vacuum cleaner pedal. Take a look at the upper icon. Is that icon representing 1) The tool. I.e. "Your now using the pedal without the brush" (ergo, on a ...
2
votes
2answers
173 views

“Pharma” UX Model? [closed]

Is there any known "Pharma" like UX examples or flows out there in the digital world? Example: Doctor recommends a drug to a patient, hands off prescription to receptionist to make a copy. ...
2
votes
1answer
107 views

How to design a change state action

My application manages a few types of entities, each of them has its own workflow. For example - a task entity workflow will look something like this: (this is a functional/logical drawing, this is ...
2
votes
2answers
80 views

Do we need to indicate that an activity that ran very quickly didn't error-out immediately?

We have a system that has a few maintenance activities that run very quickly (less than a second). Problem is, when users look at the log file for the system, seeing an activity that ran for 0 seconds ...
1
vote
1answer
220 views

How to visualize cause and effect relationships with diagrams?

How can I model relationships where one or more causes produces an effect? I hope that such diagrams may make some of my ideas clearer to the user than just a block of text. Are there some tools that ...
0
votes
2answers
34 views

Phrase for a view dropdown for showing items that are both missing and ready but with warnings

The Setup A grid has a status for each line item. These statuses are, Missing, Ready, Missing W/ Warning, Ready W/ Warning. A warning is triggered when the last external update to that item was ...
6
votes
2answers
179 views

Help user develop a mental model for version control system

We are developing an integrated version control system for a large enterprise application. When users change something to the underlying data in the system they do so through a "Work Item" This is ...
4
votes
3answers
314 views

How does a “mental model” relate to an information model

In UI design we often talk about "mental models" that users need to form. I'm wondering if there is a particular relationship between that mental model and the actual information model that the system ...
6
votes
3answers
631 views

Should animations pause on mouseover?

Should animations pause on mouseover? I have my opinion, but I was wondering if there was any evidence to support/refute the idea that users expect this to happen. EDIT: I'm specifically concerned ...
7
votes
2answers
1k views

Filtering: Additive or subtractive model?

A lot of sites use an additive filtration system while there is also subtractive now is used. A difference in an interaction method: Additive First of all you need to choose a set of the options ...
1
vote
3answers
185 views

Derive universal mental model from bunch of user mental models, good practice or not?

If you have a bunch of mental models derived from card sort and user interview data from a single user group, is it okay to attempt to form a universal mental model by looking at patterns in the ...
13
votes
6answers
448 views

What is it about our mental models that app-centric seems more intuitive than content-centric?

I always thought that content-centric was the easiest for people to deal with, i.e. "I want to change this document", and not "Let's run this app so I can then change that document". It seems that ...