Tagged Questions

Ascertain the size, amount, or degree of (something) by using an instrument or device marked in standard units or by comparing it with an object of known size.

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0
votes
0answers
36 views

How to design a “data usage calculator” for a brand new smartphone users

What are some ways wireless carriers can help smart phone buyers visualize how much data they will need so they pick a suitable data plan option? Various carriers provide data usage calculators: eg ...
3
votes
4answers
352 views

Real life example how use Google Analytics to improve UX

I'm currently working as a visual designer for a small startup and because we are really small we don't have money to hire UX expert, so I'm trying to do UX as well. We are measuring many kinds of ...
5
votes
3answers
63 views

Usability testing - is it possible to utilize think-aloud protocol and measuring time completion at the same time?

My question is basically the following: When performing a usability test and utilizing the Think-aloud protocol, is it possible to gather reliable metrics for e.g. time completion rates (i.e. how ...
0
votes
2answers
87 views

Tally sheet for measuring usability?

What do you think about writing a tally sheet for measuring the quantity and system-response-time of specific interactions? My goal is to identify the most frequent interactions and to categorize ...
0
votes
1answer
76 views

How to measure a real UX situation

I'm looking something to do for a UX research. At my startup, we want to track the User Experience of our customers, to gather some important insights that can help us provide a better service. What ...
0
votes
3answers
116 views

How many icons are reasonable?

icons are a good way to improve people's ability to remember things. The question is how many icons are reasonable for an enterprise application. I talk about small ~16x16px icons. Currently the ...
3
votes
2answers
365 views

Measuring/Quantifying Usability & User Experience

This morning i was looking online for articles that could lead me to a method that can be used to measure/quantify usability & user experience. The method i was interested in finding more ...
2
votes
1answer
159 views

Looking for collected data concerning ux and web applications

Currently I'm trying to find out how to measure the user experience concerning web applications. I've already collected metrics like response time, device type, connectivity, bounce rate/conversion ...
3
votes
2answers
77 views

What are the options for displaying 3 metrics in a 2D graph?

I want to display three metrics on a graph (in descending order of importance): Level of session Date/time of session score The % fill of the circle represents: Green: how close they got b/t ...
1
vote
3answers
788 views

What do UI developers in the US, working in Imperial measurements, use for decimalised fractions of an Inch?

Internally we work with metric units and use decimal fractions for sub units, e.g. 1cm or 0.35cm or 23mm) We're building a user oriented design tool for laying out reports and was wondering what the ...
4
votes
3answers
154 views

In a high precision meter do I display battery voltage as a fractional number of volts or as a whole number of millivolts?

There's an Android battery meter application for enthusiasts (control freaks actually) that displays the remaining charge percentage and the current voltage. A typical phone will use a Li-Ion battery ...
2
votes
5answers
563 views

Is there a unified font size metric across all applications?

This is not precisely UX related, but very important to user interface design in general. In summary, across applications (Photoshop, Dreamweaver, Flash) and platforms (Browsers, .NET, Mac, ...
5
votes
4answers
316 views

Is a short stay on Web Page always bad?

There are a lot of articles discussing the fact that users tend to leave a web page in a very short time. Anything from 10 to 30 seconds is what you can expect from a user - and that is generally bad. ...
15
votes
6answers
709 views

How to measure phone number views without annoying the user?

I'm working on a website where we have customer pages on which we measure user interactions such as opening a booking form or posting a review. One of the interactions we want to measure is when the ...
4
votes
2answers
282 views

Can SUS scores be used for comparison between different systems?

The System Usability Scale (SUS) resulted score seem to me as somewhat subjective. What ever score yields from a questionnaire for System A may just solely be just for System A, and is difficult to ...
0
votes
1answer
62 views

Is there any vaild free or paid tool that help measuring the effectiveness and usability of products? [closed]

A university professor is seeking a tool that help measuring the effectiveness and usability of a certain product, mostly this product is targeting students and academical fields.
1
vote
2answers
1k views

How to set cutoff value/cut score for 5-point likert scale?

I am wondering what are the factors involved in deciding the cutoff value / cut score for 5-point likert scale from: 1 = not ready at all, 2 = not ready, 3 = moderately ready, 4 = ready, 5 = ...
5
votes
3answers
368 views

Default Measurement, “Metric” or “Imperial”?

The audience is a mixture of European and American. What's the standard in this case, Metric or Imperial? I will allow users to switch.
12
votes
6answers
2k views

How to measure Learnability?

When a user first experiences an application, it takes some time to figure out the interface, controls and how to perform tasks. As the user continues to perform similar tasks, she learns how to ...
12
votes
3answers
763 views

How can you embody 'luxury' qualities in UX design?

I recently observed a group of branding professionals brainstorming ideas for a luxury brand. They used a host of inspirations to hopefully inspire a sense of exclusivity and quality. These included ...
4
votes
2answers
237 views

Empirical measures of performance

Other than time on task, error rates, memorability and use of help; what other empirical measures of performance can one measure an interface by? Please expand your answers with real-world ...
4
votes
2answers
364 views

When to adjust for frequency of use in satisfaction surveys that use intercept sampling?

A well-known issue in "intercept" sampling is that it is not a probability sample of the customer population. If you were a grocery store interviewing 1/20 shoppers as they exit the store, for ...
8
votes
7answers
2k views

How to measure self reported computer proficiency? Ideally with one item

For a usability test, I'd like to have a simple measure for computer proficiency, to be able to see, whether it has an impact on successfully handling the tasks. How can we best measure that? A ...
2
votes
2answers
138 views

Are there any survey tools that are optimized to render correctly on mobile devices? [closed]

My company would like to run a NPS survey off of our Mobile experience (app and website), are there any tools that will work well with mobile screens? We use Vovici, cvent and surveymonkey in house ...
7
votes
3answers
1k views

What is the standardized german version of the system usability scale (SUS)?

I tried to find a standardized version of the system usability scale in German. Does one exist, and if yes, what is it. There were a lot of differences between the translations I found. possible ...
4
votes
4answers
5k views

Likert Scale scoring - can I assign negative scores?

I am going to conduct a survey with a 4-point likert scale. The questions are divided into headers. The responses will be scored and each header will be given a score. I would like to know if its ok ...
6
votes
4answers
487 views

Experience of Card Sorting Tool [closed]

While re-building a website you would probably like to re-design the way content is grouped together according to user preferences. One thing that is very useful is a card-sorting tool which ...
5
votes
3answers
784 views

Are there any tests that can be used to measure the quality of an UI?

What are the criteria that are used to measure the quality of an UI, or compare different UIs with each other?