Questions tagged [measuring]
Ascertain the size, amount, or degree of (something) by using an instrument or device marked in standard units or by comparing it with an object of known size.
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How to measure phone number views without annoying the user?
I'm working on a website where we have customer pages on which we measure user interactions such as opening a booking form or posting a review.
One of the interactions we want to measure is when the ...
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5
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Is the Kano model adaptable for measuring user experience?
I have been looking to develop some metrics for a UX project (which was also a question I posted previoiusly), and have been reading about the Kano model and how it maps to different user behaviour/...
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Real life example how use Google Analytics to improve UX
I'm currently working as a visual designer for a small startup and because we are really small we don't have money to hire UX expert, so I'm trying to do UX as well.
We are measuring many kinds of ...
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6
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How to measure Learnability?
When a user first experiences an application, it takes some time to figure out the interface, controls and how to perform tasks. As the user continues to perform similar tasks, she learns how to ...
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What is the standardized german version of the system usability scale (SUS)?
I tried to find a standardized version of the system usability scale in German. Does one exist, and if yes, what is it.
There were a lot of differences between the translations I found.
possible ...
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3
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How can you embody 'luxury' qualities in UX design?
I recently observed a group of branding professionals brainstorming ideas for a luxury brand. They used a host of inspirations to hopefully inspire a sense of exclusivity and quality. These included ...
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How to measure self reported computer proficiency? Ideally with one item
For a usability test, I'd like to have a simple measure for computer proficiency, to be able to see, whether it has an impact on successfully handling the tasks.
How can we best measure that?
A ...
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4
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How to measure where your site/app ranks in Anderson's UX pyramid?
How could one measure how your website or app scores on Anderson's UX pyramid?
My goal would be to get a clear view of the current status per site/app upon how well are we doing and what could be ...
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4
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Likert Scale scoring - can I assign negative scores?
I am going to conduct a survey with a 4-point Likert scale. The questions are divided into headers. The responses will be scored and each header will be given a score.
I would like to know if its ok ...
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4
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Experience of Card Sorting Tool [closed]
While re-building a website you would probably like to re-design the way content is grouped together according to user preferences. One thing that is very useful is a card-sorting tool which ...
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Abbreviating units of measurement
In the application I am working on there is many units of measurement. The units of measurement refer to the quantity or amount of items you have in your list. On one list a user could have one item ...
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Are there any tests that can be used to measure the quality of an UI?
What are the criteria that are used to measure the quality of an UI, or compare different UIs with each other?
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4
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Is a short stay on Web Page always bad?
There are a lot of articles discussing the fact that users tend to leave a web page in a very short time. Anything from 10 to 30 seconds is what you can expect from a user - and that is generally bad. ...
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Default Measurement, "Metric" or "Imperial"?
The audience is a mixture of European and American. What's the standard in this case, Metric or Imperial?
I will allow users to switch.
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How to measure information overload of an UI?
I would like to measure the "information overload rate" of an UI.
It's important to note that I'm searching more for a questionnaire / analysis which evaluates the information overload implicitly or ...
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3
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Usability testing - is it possible to utilize think-aloud protocol and measuring time completion at the same time?
My question is basically the following:
When performing a usability test and utilizing the Think-aloud protocol, is it possible to gather reliable metrics for e.g. time completion rates (i.e. how ...
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4
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How can I measure the value of improving user experience on internal apps?
We've been asked to justify a potential internal app by projecting its benefits quantitatively.
When I research measuring user experience, there's usually the opportunity to utilize conversion rates, ...
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3
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In a high precision meter do I display battery voltage as a fractional number of volts or as a whole number of millivolts?
There's an Android battery meter application for enthusiasts (control freaks actually) that displays the remaining charge percentage and the current voltage. A typical phone will use a Li-Ion battery ...
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2
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Can SUS scores be used for comparison between different systems?
The System Usability Scale (SUS) resulted score seem to me as somewhat subjective. What ever score yields from a questionnaire for System A may just solely be just for System A, and is difficult to ...
anon
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2
answers
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Empirical measures of performance
Other than time on task, error rates, memorability and use of help; what other empirical measures of performance can one measure an interface by?
Please expand your answers with real-world experience,...
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Measuring/Quantifying Usability & User Experience
This morning i was looking online for articles that could lead me to a method that can be used to measure/quantify usability & user experience. The method i was interested in finding more ...
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2
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When to adjust for frequency of use in satisfaction surveys that use intercept sampling?
A well-known issue in "intercept" sampling is that it is not a probability sample of the customer population. If you were a grocery store interviewing 1/20 shoppers as they exit the store, for example,...
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5
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Is there a unified font size metric across all applications?
This is not precisely UX related, but very important to user interface design in general. In summary, across applications (Photoshop, Dreamweaver, Flash) and platforms (Browsers, .NET, Mac, ...
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What do UI developers in the US, working in Imperial measurements, use for decimalised fractions of an Inch?
Internally we work with metric units and use decimal fractions for sub units, e.g. 1cm or 0.35cm or 23mm)
We're building a user oriented design tool for laying out reports and was wondering what the ...
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1
answer
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How should the Don't Know/Not Applicable option be handled in a Likert Scale?
I'm currently evaluating a form design that uses Likert scales questions but it is possible that the user hasn't interacted with the product yet and may not know enough to answer the questions. The ...
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1
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Is there any scientific results on the difficulty of picking elements from a list?
I am looking for a reasonably formal study of the impact of the number of elements in a list (e.g. a dropdown menu) on the time, effort, and loss of comfort for the user whose task it is to pick one ...
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2
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Usability measurement: Nielsen's Attributes of Usability versus the SUS
From my research, the SUS seems to be the industry standard when it comes to measuring usability through a questionnaire. There are of course plenty of other instruments.
Nielsen's attributes of ...
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2
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What are the options for displaying 3 metrics in a 2D graph?
I want to display three metrics on a graph (in descending order of importance):
Level of session
Date/time of session
score
The % fill of the circle represents:
Green: how close they got b/t Pass ...
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3
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3
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How do I quantify the user experience part of a new feature and not just the easily measurable result
I am the product owner of an application used internally at our company. Our employees are consultants so time or rather saving time is essential to them.
Based on feedback and interviews we developed ...
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1
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How to apply TAM (technology acceptance model) to UX design and testing?
The Technology Acceptance Model (TAM) combines a number of a number of factors to create a model that predicts user decisions influence their decision about how and when they will use the technology.
...
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Transition from in-house to agency position–How to measure UX success
I've recently made the move from in-house UX designer to working at an agency. While working in house, a big part of my job was defining success metrics, measuring for success, and iterating. Most of ...
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1
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Task success — How do we establish how much to deduct from the total TPI (task performance indicator) when measuring the success score of a task?
Does anyone have experience in measuring task success with a TPI score?
As an example I can give measuring task success on a travel website and example tasks would be:
Search for a holiday ...
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1
answer
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How to set norms cut-off for 3 point Likert scale? [closed]
I want to know how will I set a cut-off scores in a Likert scale. I will be using 3 points system: agree, undecided, and disagree. I've been googling and read that I need to find the mean, variance ...
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1
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What is the Best Practice for Measuring User Behavior for Enterprises?
We have a product that goes behind the firewall and frequently pings back a (small) amount of information once a week or less. While we have tossed around a number of ideas:
Paying the customer to ...
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1
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Looking for collected data concerning ux and web applications
Currently I'm trying to find out how to measure the user experience concerning web applications. I've already collected metrics like response time, device type, connectivity, bounce rate/conversion ...
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2
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Are there any survey tools that are optimized to render correctly on mobile devices? [closed]
My company would like to run a NPS survey off of our Mobile experience (app and website), are there any tools that will work well with mobile screens? We use Vovici, cvent and surveymonkey in house ...
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2
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How to differentiate two types of map pins
I'm working on a requirement where within a map I need to differentiate between two pins.
1 - Normal fuel station
2 - Partnered fuel station
I need to show these two on the map with differentiation ...
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1
vote
1
answer
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Best practice for entering imperial values in a construction-related software
We're building a mobile app that is used in the construction industry, specifically for designing the 'flashing' of large, commercial sheds; the folded piece of steel that caps the exterior joins of ...
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1
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How to design a "data usage calculator" for a brand new smartphone users
What are some ways wireless carriers can help smart phone buyers visualize how much data they will need so they pick a suitable data plan option?
Various carriers provide data usage calculators: eg
...
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1
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Generic term for measuring time between user creating a listing and removing that listing?
I am measuring the time between users creating a listing and deactivating a listing to A/B test and make inferences around success (for some apps, including the one I'm working on, a shorter listing ...
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2
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How to set cutoff value/cut score for 5-point likert scale?
I am wondering what are the factors involved in deciding the cutoff value / cut score for 5-point likert scale from:
1 = not ready at all,
2 = not ready,
3 = moderately ready,
4 = ready,
5 = ...
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1
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When calculating PSSUQ scores, what happens with NA answers?
PSSUQ (Post Study System Usability Questionnaire) is a post-task measurement tool which is used to assess system's usability. Current, third version has 16 statements. Each statement has a likert ...
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Tally sheet for measuring usability?
What do you think about writing a tally sheet for measuring the quantity and system-response-time of specific interactions?
My goal is to identify the most frequent interactions and to categorize ...
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3
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How many icons are reasonable?
icons are a good way to improve people's ability to remember things. The question is how many icons are reasonable for an enterprise application. I talk about small ~16x16px icons.
Currently the ...
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1
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What "near" means for you? [closed]
guys!
We have web-portal and there is a filter "near subway station ...".
So I am curious about what "near subway station" means specifically for you?
50m, 100m, 1km, 2km, 10km and so on?
Thanks for ...
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1
answer
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How to measure a real UX situation
I'm looking something to do for a UX research. At my startup, we want to track the User Experience of our customers, to gather some important insights that can help us provide a better service.
What ...
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NPS: Should I set the measurement to zero for each year or should I accumulate the responses and track the NPS over time?
We have two NPS measurement points over the course of a year. 2021 is completed and now 2022 we have completed the first measurement and at the end of the year we will have the second one.
I am ...
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1
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How to measure scroll-able cards?
We are creating a news app, which provides short news. For this, we have used google's material cards which are scroll-able and tabs for categories. Our main concern is how to track these cards ...
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1
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Measuring realism perception of generated imagery?
We are working on a complex system, which will take data from a game, process it via machine learning methods (think types of neural networks (NN)) and output an enhanced image.
The enhancement varies ...
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