is the process by which individual access to a computer system is controlled by identification of the user using credentials provided by the user

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1
vote
4answers
39 views

What page should be shown after a user logs in?

I'm working on a web app which allows users to easily rent a boat. Users can create an account if they want so they can view/edit their booking. When a user is on the homepage (or any page) and ...
9
votes
3answers
846 views

Standard login fields in Singapore

I'm a UX Architect based in London working on a site for our office in Singapore. Our Business Analyst has suggested using a customer's NRIC as their username to log in to their account. I'm not sure ...
1
vote
2answers
59 views

Greyed out text field

I have a sign up form where the email address needs to be displayed, but cannot be edited (it is pre-determined, like an invite). Is it sufficient to grey the populated email field out to signify that ...
0
votes
1answer
17 views

Grouping login/account functionality under a cart icon

I'm working on an commerce platform which needs account functionality | sign in/register | shopping bag/cart - standard stuff for such a website. The stakeholders are very keen to group all of that ...
0
votes
0answers
33 views

Having a different navigation for user accounts

If a user is a paying member they will see additional content on top of the free content. Has anyone seen/created a navigation that integrates the additional content successfully?
0
votes
3answers
59 views

Login Screen Branding for Customer and Administartor

I need two login screens, one for the Customer and one for the Administrator. Both screen has the same branding. The only differentiate factor I am showing is a Admin icon with Star and Customer Icon ...
3
votes
3answers
105 views

Why warn about caps lock for passwords, instead of ignoring caps lock for password characters?

Many login screens warn the user if the caps lock key is switched on. Most prominently the windows login screen. Does this offer any advantage compared to simply ignoring the caps lock key and ...
0
votes
1answer
26 views

What's the best way to handle password reset requests where the user hasn't registered with the entered email address

Within a secure password reset function of a web application where the email address is the unique account identifier, what would be the best way to handle password reset requests where no matching ...
2
votes
3answers
107 views

Where to put login field in a mobile app?

I normally put a login/register/avatar button at the very right of the navigation bar for webapps (desktop). However I use this space for actions like edit or add for my mobile apps. Where should I ...
3
votes
2answers
187 views

How can I encourage my users to use the “Login with Google” button?

I'm designing an application where users can either login with credentials they create on the website or login with their Google account. This is what the current mockup looks like: download ...
2
votes
1answer
48 views

Close to removing login with touch id feature! How to handle customer frustration?

Due to regulatory measures, we have to cancel touch id login feature on our mobile banking app. We know thousands of customers are already using it. What do you suggest for handling frustration ...
3
votes
3answers
104 views

Reset password, appropriate response if email doesn't exist?

It is common on login forms to see "Email or password is incorrect" when the user types in their account details incorrectly instead of just "password is incorrect". This is, for among other reasons, ...
0
votes
1answer
63 views

Logging in with e-mail only

I've seen some websites (Medium, Basecamp 3, etc.) that require only an e-mail to sign up or log in to their app. Basically, you enter an e-mail, the app sends a one-off link to your e-mail, you click ...
3
votes
3answers
82 views

Email Verification Flow for Resending Verification Email to Rightful Email Owner

Scenario: User A "Sheri" has email sherri@example.com, and signs up for a forum. She makes a typo and enters sheri@example.com during sign-up. She never gets the activation email, and realizes the ...
3
votes
2answers
249 views

Should we disable all functions of the website when user's not logged in yet?

It almost depends on which option you decide between: Let users enjoy the web app but as soon as they want to interact, a login form pops up. Hide all interactive buttons until they logged in. I ...
-1
votes
2answers
126 views

“Log in” and “sign up” to the right or left of the search bar? [closed]

I wonder if the "Log in" and "sign up" you should put on the right or left of the search bar ... I am realizing the utility but are not convinced of their position: The problem is purely aesthetic ...
0
votes
0answers
24 views

Creating a new password for login [duplicate]

I have noticed recently - that MOST websites - when you go through the "forgot password" loop - that you go to a page - enter your new password - and then they'll say "You have successfully updated ...
30
votes
9answers
6k views

Banned user tries to log in − show a “Banned” message or a generic “Cannot log you in”?

From a Ux standpoint, what is the best practice around messaging when a banned user/customer/member attempts to log in? I'm asking for a forum project I am working on, but also looking for guidance ...
1
vote
6answers
165 views

Signup form that logs you in

I'm aware that there are some similar conversations on ux.stackexchange, but I'm thinking of a very specific use case. I am regularly annoyed by sites where the login button is much less prominent ...
1
vote
2answers
87 views

Asking for sign up with Credit Card, Should you show card info after sign up info?

I'm creating a sign up page for a user to purchase a service. There is no free trial so a credit card is necessary on sign up. I think having email, name, password plus credit card might be a little ...
2
votes
3answers
57 views

Omit (login) button in favor of keybords 'Go' button

I am developing an iOS app, now it's time to do the login screen. Keep It Simple Stupid is the main principle. In line with that, what should I do? What are the pro's and con's of these two designs, ...
2
votes
1answer
66 views

Indicate that you cannot register with social media

Is there a good way to show that you cannot register with a social media account, only login if you already have connected it to your normal account? Screenshot of current design:
4
votes
6answers
268 views

Why not sign up new users when an unknown email is entered into “forgot password”?

On occasion I try to log in to a site that it turns out I am not registered with. I try to log in, get failed password attempts, and then click forgot password. At this point, one of two things ...
2
votes
3answers
176 views

Showing a login with four different ways to log in

I received an Android app design for a login form that accepts four different types of logins. Our system (unfortunately, IMO), accepts four ways to login in Username/Password - For protected ...
1
vote
4answers
68 views

What is a 'best-in-class' credential reset pattern?

When we design secure systems there is always a tension between memorability, security and cost (e.g. Calls to a call centre). Until recently, I've always tackled this by getting users to set up ...
2
votes
4answers
89 views

Should a mobile application force login after terminating app?

Should a mobile application force login after terminating app? I've been working on a mobile application which utilizes sessions. Recently I noticed our mobile application does not force the user to ...
2
votes
3answers
580 views

Are these too many options for a login screen?

Are these too many options for a login screen? Should I try to find a way to present them in separated screens, or show hide different options with an animation? I have the feeling that this ...
1
vote
2answers
53 views

Should I log someone in if they enter an already existing user/pass combonation?

Normally, if a user inputs an already-registered email, they are told that it's already taken and offered to switch to the login form. However, if they enter a valid email/password combo, should ...
0
votes
5answers
193 views

How can I increase user adoption on a single-page app?

I have been working on this: http://spe.lt Now, I have had a few thousand people visit this. It seems like a lot of people find it useful, but not that many end up using it. I want to increase user ...
1
vote
4answers
142 views

What is best practice for a forgotten login email address?

It seems as though all the major sites that use an email as a login only allow for forgotten passwords. Looking to find how users can recover an account when they have forgotten their login email. At ...
0
votes
1answer
55 views

multiple 'sign ups' and 'log ins'

I have a program that works with two devices (phone and laptop). On each device you can sign up and log in unless you have already done so. Once the user has either signed up or logged in on either ...
2
votes
2answers
250 views

Why Amazon, Walmart, Fab and others have “login” only under main menu? Why not both login and register?

A lot of e-commerce stores have login link only under main menu on their mobile apps or website. Why do they hide register from main menu? UPD: What do you think guys, what is the best option: 1. Just ...
3
votes
2answers
133 views

change password on first use (using temporary password from letter)

I am working on a financial web app which clients access to view their funds. Currently the clients are sent a letter with a temporary password for first login which when used takes them to a change ...
0
votes
2answers
62 views

Should a web app remember your accessibility settings after login?

We have a website/app in which users can select the following accessibility settings when on the login page: Language (default is English) Font size (default is 12px for regular text etc) Colour ...
3
votes
1answer
44 views

Should user login and registration be separated from the principal menu items?

My current layout looks like this: LOGO Sign up | Sign In Item1 | Item2 | Item3 | Item4 | Item5 | Item6 | Item7 Once user is logged, the user name appears with a drop-down option for ...
1
vote
2answers
76 views

Loading icon placement on login screen

I have provided the loading icon on the login button, but I am not 100% sure that if its good place to show loading icon. My question is Should I place the loading icon on the login button Should I ...
1
vote
2answers
114 views

App login, why do users need to login?

I was browsing a nice restaurant finder app called Zomato recently. However the first page is a login screen which is bad in my opinion, it does have a skip login at top although not immediately ...
6
votes
2answers
784 views

Alternative to dropdown with over 6000 values [duplicate]

On a login form where the user must select the name of the store location that they are logging into, there may be up to 6000 values. For a company that only has 5-10 locations the dropdown works ...
1
vote
1answer
196 views

Is this publisher doing their UX wrong?

I recently made a code download & errata request for a Packt book. After I had submitted the request the website did three unexpected things: It registered a new Packt account with the entered ...
3
votes
2answers
308 views

Do we really need to ask for password on iOS “login with email” screen?

I am designing a login screen for an iOS app where users login with their email. The standard approach Here is the approach that is used by most apps. Firstly, a common "login with email" screen ...
4
votes
2answers
204 views

Mobile Web: Remember Me Checkbox?

For many desktop sites, the Remember Me checkbox is a very useful and important part of signing into a site. And, it is unchecked by default (there is a lot about this on several UX-based sites). On ...
2
votes
2answers
82 views

Sign in page: Using a combination of first person and second person

I've noticed on many sign in pages that it's quite common to use a combinaton of first person and second person, for example Facebook uses 'Keep me logged in' which is first person, as well as 'Forgot ...
2
votes
2answers
96 views

Using Social signup only for email verification

On our PAAS platform, users have to verify their email address through the email we send to them. We have noticed that we miss many leads as user enter their email address on our site but never click ...
1
vote
2answers
106 views

Examples of login landing pages handling many logins

Trying to figure out an effective design pattern for handling multiple logins options. Users right now land on a page with 5 login options, each takes the user to a dedicated login service. ...
4
votes
3answers
136 views

Ajax login vs navigation

I am redesigning my login page to be a tabbed modal (sign in / register). I asked my wife "which do you prefer, sign in page or a pop up / slide down sign in page," and she surprised me by saying the ...
6
votes
3answers
347 views

Pros/Cons of placing Login/Account in line with the main nav bar?

Currently our navigational header is mostly left side and central of page, account is on upper right. A proposed design shows the account moved down, into the main nav bar. There's some space in ...
3
votes
1answer
134 views

Why does google separate out its sign in process to 2 pages now? Is that bad UX or just unconventional? [duplicate]

Firstly: Enter my email address, then hit enter takes me to: Feels like it's unnecessarily staggered, but maybe I'm missing something? This is a relatively new occurrence as well
3
votes
2answers
62 views

Authentication frequency for polling system

I am building a system to be used for polling during an election. Security is a massive issue as I'm sure you understand! We are using two factor authentication so the user will be asked to supply a ...
6
votes
2answers
110 views

Can username be omitted if profile picture is present for an “account options” button?

I'm creating an account system for my website and the account controls will be in the top right corner, as shown in the samples below. The more stuff I add to the top bar, however, the more cluttered ...
4
votes
2answers
97 views

Language login screen

I have a small application that I'm making for both Android and iOS. On the first screen users see, they have to fill in a code. This code gets checked with the server, and the server also returns the ...