The wording or presentation of legally important text or information. Remember questions are posed to designers, not lawyers; this is not for "is X legal" questions.

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1
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3answers
346 views

How to handle lots of legal text (40k words) on a webpage (also mobile)

I want to redesign the guideline (rulebook) page of my sport association. The problem is that its a legal document which contains a lot of text (around 41.000 words) with a lot of (sub)headlines and ...
1
vote
1answer
175 views

Auto agreement to the ToS by clicking “Sign Up” button in sign up form

I'm developing a Sign Up page for an online service I provide. And I'm at a point where I need to decide if I'm going to have a checkbox for the user to check to make clear that the user agrees with ...
2
votes
1answer
79 views

What tools do you use for user testing at the early stages of production? [closed]

I am new to UX, and have been put in charge of organizing my (small) company's attempt at user testing. I have managed to learn a ton over the course of the last month, but I still have some ...
1
vote
1answer
57 views

How to best display a legal statement in a responsive menu?

If you have a responsive menu for "accounts" so you can switch between accounts. But then want to display a block of information (for legal reasons) how do you think the best way to do this would be? ...
0
votes
1answer
84 views

Does Canadian Accessibility law (AODA) apply to Internal Web Applications? [closed]

I am working on an internal web app for our clients and have come across a request for AODA compliance by my manager. In Ontario, Canada: it is required by law to comply with these guidelines: ...
21
votes
3answers
2k views

How best to ask a previously unsubscribed contact to resubscribe?

How should I approach asking a contact on our email marketing list, who has previously unsubscribed from emails regarding a show, to resubscribe now that a new show is planned? We run numerous ...
3
votes
1answer
103 views

Accepting multiple Terms and Conditions at once

I am working on a mobile and web form. There are a few products X, Y, Z under an umbrella product, let's call it XYZ. Is there a way for accepting multiple Terms and Conditions by placing all of them ...
-1
votes
1answer
357 views

What should every basic website have (SEO, Sitemap, Legal) [closed]

Say you've designed a small business website for a client - very simple, a few pages and a contact form. Beyond the site functionality itself, what else should be included in a basic website package? ...
0
votes
1answer
90 views

What is the importance of an agreement, TOS, or similar? [closed]

Almost every site I've registered on, especially sites where you can share content, required me to agree with some form of (legal) text. Why do many sites require this? What could go wrong if new ...
10
votes
3answers
545 views

Opt-ins versus opt-outs in forms - does nobody else care?

Whilst filling out a form on the Royal Mail site this morning, I came across this heresy of form design: the self-negating checkbox... This required careful (re)reading to ensure that: I was ...
9
votes
2answers
1k views

“By posting this, you agree to our terms and conditions”

Is it okay to have a "By posting this, you agree to our terms and conditions" (i.e. like 4chan) as opposed to a "I agree to the terms and conditions" checkbox? I read about automatic agreement to ...
14
votes
3answers
2k views

What's the best way to make a user read terms and conditions before continuing a form?

What's the best way to make a user read terms and conditions before continuing a form? Structure of Form: Label1 [Textbox] Label2 [Textbox] Terms and Conditions [Textarea] Checkbox ["I agree to the ...
3
votes
3answers
997 views

Design requirements for displaying Terms and Conditions / Privacy Policy

My clients needs to put Terms of Conditions and a Privacy Policy on their site. I know little about this area and I am wondering if there are any design specific requirements (legal?) that I need to ...
36
votes
6answers
2k views

If nobody reads Privacy Policies or Terms and Conditions, why not change them?

Once I read that if you were to read all the Terms and Conditions, Privacy Policy and similar documents that you ideally need to read before using software or online services in a given year, you'd ...
4
votes
4answers
209 views

Is the absence of a visible scroll bar confusing when asking users to agree with license terms?

This is for a web application, where the user is asked to accept the terms and conditions. Those license terms are displayed in a small window with the Accept button at the bottom. The full text does ...
2
votes
2answers
127 views

Studies showing what prompts users to view the privacy policy of a website that does not have user accounts?

As opposed to websites where A user signs up and can be concerned about their privacy (i.e. Instagram, etc). What have case studies shown to motivate a user to look through a website's privacy policy? ...
7
votes
1answer
509 views

Automatic agreement to terms of service

Is it acceptable (or even legal) to have "I agree to the terms and service" checkbox automatically checked when a new user signs up with our website? I'm trying to convince the person in charge to not ...
4
votes
4answers
363 views

Forcing the user to view the entire disclosure before continuing on a kiosk

For a KIOSK application, the user is required to view the entire disclosure before they are allowed to continue. This is a legal requirement, the legal team also turned down an 'I agree' checkbox. We ...
3
votes
1answer
210 views

Different approaches to prompting Mac users about accepting an EULA

I’m a bit technical in my reasoning here but I hope that will be okay. What other approaches are there for displaying the EULA? Are there any who actually offer a non-disruptive prompt? Is there even ...
10
votes
1answer
365 views

What kind of legal protection can I obtain for a user interface design?

I'm looking to protect an innovative user interface design idea for a mobile application. It took a lot of work and creative effort to come up with a design that satisfies the particular constraints ...
3
votes
4answers
167 views

How to balance formality against ease and friendliness for electronic signatures?

We have some legal forms we would like entrants to sign before and/or after participating in contests and sweepstakes conducted on our websites. (We authenticate before any of this, so we'll know ...
9
votes
4answers
939 views

Is UX Copyrightable?

After the recent "Look and Feel" Apple vs Samsung lawsuits, I've been wondering to what extent this might affect websites/webapps that offer functionality similar to other existing sites. So what ...
10
votes
2answers
2k views

How to design usable web site terms & conditions?

What are some guidelines and examples for designing usable legal terms for web sites? I know that most users don't read it, but are there innovative ways to improve readability and presentation of ...
3
votes
2answers
139 views

Programs or markup viewers for legal or logical content?

I am interested in user interfaces that represent legal argumentation and/or logical reasoning. For professionals dealing with complex reasoning and argumentation that is mainly language-based, what ...
19
votes
7answers
1k views

What UX solutions are there for the EU cookie legislation?

The EU cookie legislation http://www.out-law.com/page-10510 is rightly or wrongly are being introduced, there has been much negative comment from both legal and technical commentators - that said it ...
1
vote
2answers
311 views

Legal stance on using application icons within our product

We're in the process of building an application that has the ability for a user to store their files within it. When they view a certain page within our product, we need to display a list of all the ...