Computer terminals designed predominantly for public or anonymous use, generally (but not always) on a touch-screen, including ATMs, interactive signage and information-access kiosks.

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0
votes
1answer
35 views

Touch screen wizard-style

I need to design a simple wizard or a navigation solution that will enable users to select a number of parameters for a task or drill they want to activate on a interactive touch screen kiosk. So lets ...
1
vote
1answer
56 views

Are there any guidelines on modal/wizard approach when making UX for information kiosks?

Is it ok to use modal windows or should use only linear wizards? For example, when I've some kind of wizard process finished by entering payment details or signinig it with digital signature, should ...
4
votes
1answer
84 views

Best practice for clearing user input from a kiosk app?

We're developing an app which will be run on a dedicated device on display in a promotional stand. The app consists of a splash screen and several subsections, one of which allows users to select up ...
6
votes
2answers
229 views

Airport kiosk signage title

I am designing signage for a Kiosk machine, which lets departing travelers deposit their leftover foreign money into various online products such as e-wallets, e-gift cards, or a donation. It will be ...
3
votes
2answers
179 views

Tablet/kiosk app - showing the keyboard by default

We have an iPad/Android Tablet input form with a single text input box on it. This is a kiosk app used by tourists and business men. We have two options Option 1) Form loads Input box ...
3
votes
2answers
81 views

How to let a user participate with another one in a Team-Event?

We have a software project, which is for users who do not come from a technical background. Users are able to register, login, and add themselves to an event as a participant. They can also ...
4
votes
4answers
263 views

Forcing the user to view the entire disclosure before continuing on a kiosk

For a KIOSK application, the user is required to view the entire disclosure before they are allowed to continue. This is a legal requirement, the legal team also turned down an 'I agree' checkbox. We ...
9
votes
5answers
390 views

Research on Walk-up-and-use systems

I am interested in research on Walk-up-and-use systems. From what I found so far, Walk-up-and-use systems are described as "system that requires no explicit user training" (hci-hub, FH ...
9
votes
5answers
317 views

Is consistent button positioning more important than having large buttons?

In our kiosk app, the buttons to proceed are placed on the right of each screen. In one of our input screens, the designer doesn't have enough space to place the button on the right while keeping the ...
2
votes
3answers
128 views

Changing button label based on input status

What are your thoughts about changing the button label based on what the user has done to the input. For example, for updating an item's price-- once the user enters the 'update page' the button ...
3
votes
1answer
184 views

Kiosk: If a function is not available, should there be a notification screen?

So if my kiosk cannot print or access account info—which are important features—should I introduce a screen to inform the user about that error after sign in (2nd screen in the example below), or ...
5
votes
3answers
410 views

Kiosk and back button

I'm designing a kiosk app, we have 2 navigation elements; 1 button for the main menu and 1 for 'back'. So my question is: When should we show the back button? For example, after selecting a menu ...
6
votes
4answers
962 views

What should I keep in mind while designing an iPad kiosk application?

I am designing an iPad application that will be used in a kiosk. The user will not download the application from the Appstore but will instead walk up to the iPad with the application already running. ...
1
vote
1answer
198 views

Do you know any good research on self-service technology (kiosk) within retail environments?

I have been doing a fair amount of research on Self-Service Technology (SST or kiosks) UX best-practices within a retail environment and how people behave within that context. I would like to expand ...