Computer terminals designed predominantly for public or anonymous use, generally (but not always) on a touch-screen, including ATMs, interactive signage and information-access kiosks.
4
votes
4answers
126 views
Forcing the user to view the entire disclosure before continuing on a kiosk
For a KIOSK application, the user is required to view the entire disclosure before they are allowed to continue. This is a legal requirement, the legal team also turned down an 'I agree' checkbox. We ...
9
votes
5answers
269 views
Research on Walk-up-and-use systems
I am interested in research on Walk-up-and-use systems.
From what I found so far, Walk-up-and-use systems are described as
"system that requires no explicit user training" (hci-hub, FH ...
9
votes
5answers
229 views
Is consistent button positioning more important than having large buttons?
In our kiosk app, the buttons to proceed are placed on the right of each screen.
In one of our input screens, the designer doesn't have enough space to place the button on the right while keeping the ...
2
votes
3answers
108 views
Changing button label based on input status
What are your thoughts about changing the button label based on what the user has done to the input.
For example, for updating an item's price-- once the user enters the 'update page' the button ...
3
votes
1answer
144 views
Kiosk: If a function is not available, should there be a notification screen?
So if my kiosk cannot print or access account info—which are important features—should I introduce a screen to inform the user about that error after sign in
(2nd screen in the example below), or ...
5
votes
3answers
233 views
Kiosk and back button
I'm designing a kiosk app, we have 2 navigation elements; 1 button for the main menu and 1 for 'back'.
So my question is: When should we show the back button?
For example, after selecting a menu ...
6
votes
4answers
404 views
What should I keep in mind while designing an iPad kiosk application?
I am designing an iPad application that will be used in a kiosk. The user will not download the application from the Appstore but will instead walk up to the iPad with the application already running. ...
1
vote
1answer
134 views
Do you know any good research on self-service technology (kiosk) within retail environments?
I have been doing a fair amount of research on Self-Service Technology (SST or kiosks) UX best-practices within a retail environment and how people behave within that context.
I would like to expand ...
