used both for questions about designer's intuition (not always a reliable guide), and for questions about how readily users will understand how to use a UI.

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Email status request panel

I have been tasked to create a panel to display the status of an email server. I want to offer the client the information, status and next steps i.e. 'phone number' in the panel. How can I display ...
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what are the techniques that allow design to teach user to use an interface in a way that seems natural?

I was reading this article, that at the end states there are two conditions that make one design intuitive: Condition #1: Both the current knowledge point and the target knowledge point are ...