Tagged Questions

4
votes
4answers
333 views

What research method should I use to find Top Tasks for a intranet site?

Recently a client asked me to find the top tasks that the users do in a intranet site. We will use them to do a usability test. Since is hard to interview the users, i advised them to answer a ...
4
votes
4answers
897 views

What are good questions to ask when interviewing intranet users for persona development?

I'm part of an external team hired to improve a software engineering company's intranet. I have been tasked with developing a usable set of personas out of a pool of around 300 employees. The ...