a computer network used to share information, operational systems, or computing services within an organization

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1answer
72 views

Design probes for intranet homepage design

I am preparing a workshop with 6-8 users to define functionality for an intranet homepage. The first part of this 3 hour exercise will be dedicated to discovering the "what". How would you shape ...
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1answer
142 views

How should a user exit an intranet web app with automatic login?

We have an administration tool which is a installed locally on a server and accessed through a browser with automatic log in using AD. When the user navigates to the page, they are automatically ...
2
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1answer
128 views

Should I have users look for stuff that isn't on my intranet? Testing when users give up

-This is why I'm asking. Skip to TLDR if you just want what I'm asking- We're in the early stages of getting ready for redesign of a massive messy intranet using modern design principles. One of the ...
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7answers
1k views

What is a good Intranet Experience in 2013? [closed]

I am researching Intranet pages, and so far I've only found generic, outdated articles, and close to no showcase examples (maybe not so strange since Intranet pages are internal?) Does anyone know ...
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1answer
196 views

How to derive intranet Maturity Model?

I am involved in a project for redesigning client's intranet. As a part of deliverable, client is looking for intranet maturity model. Does anyone have an idea what steps to follow while deriving this ...
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3answers
620 views

How to show progress towards goal?

On our intranet we display some numbers for our employees so they can keep track of their performance goals. Currently it's just a table. We'd like something more visual, and this was the first ...
3
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2answers
429 views

Enterprise Social User Interview Questions?

I am in the process of creating a questionnaire for user interviews for a HUGE Enterprise Social Initiative where the end product is going to be an Intranet/ESocial application.I am trying to get some ...
4
votes
4answers
648 views

What research method should I use to find Top Tasks for an intranet site?

A client recently asked me to find out users' top tasks on an intranet site for usability testing. It is hard to interview the users, so I advised them to create a survey with some open-ended ...
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5answers
2k views

What are good questions to ask when interviewing intranet users for persona development?

I'm part of an external team hired to improve a software engineering company's intranet. I have been tasked with developing a usable set of personas out of a pool of around 300 employees. The ...
4
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3answers
581 views

What is the best way to approach usability testing an intranet?

In my mind, the biggest difference between testing an intranet and a public website are the users. You know exactly who will be using the intranet, because they have to. The roles and tasks are ...
4
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1answer
1k views

What's the best position for the global navigation of an application within an intranet site that has its own global navigation?

I'm designing an interface for an application that is most likely going to sit within our intranet. Users will access it from our intranet and we feel that it will make their jobs easier if they have ...
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2answers
305 views

How should a small team approach the redesign and relaunch a large, complex intranet? [closed]

I'm embarking on a redesign of a corporate intranet. The project will likely result in a complete structural overhaul of the site. However, the project team will be relatively small. This poses a ...
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2answers
180 views

Very simple Welcome page/menu vs functionality

I am writing a small intranet web app for ticket managing. Most users will only be able to create new tickets and search/consult tickets previously created by themselves. The question I have is what ...
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2answers
150 views

Rating Corporate Content

Does anyone have experience with using user ratings in an intranet context? Using systems like SE or Reddit do that encourage users to post high quality content and identify content that is not ...
1
vote
2answers
194 views

Piloting end-to-end UX process for IT staff on intranet

I have been asked the question today Will releasing a new intranet to IT staff before all other users be detrimental to future user groups? This is an enterprise intranet and it has been estimated ...
8
votes
13answers
743 views

What's a better way to refer to an Intranet site?

I've found most of our users are totally unaware of the term, though it's plastered on the front page of our Intranet site and the desktop icon they use to get to the site is labeled "(Company) ...
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6answers
609 views

How do approaches for UX differ between intranets and normal websites?

I have been asked to offer advice for the development of an intranet for a large international company. The client will be developing the intranet in Sharepoint and is keen to use a user-centric ...