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6
votes
1answer
287 views

What are the best ways to interview customers to derive needs?

I have just started a new project and I am going to be speaking to customers directly to try to derive needs for a new version of the software application. I have not done this before. Some of my ...
3
votes
1answer
431 views

“ too logical” in UX Design

This is a very strange question that I'm about to ask that I'm not sure if anyone else has ever received. I've been doing UX Design now for roughly 5 years, and I thoroughly enjoy it. I'm heavier on ...
2
votes
3answers
460 views

Why don't interviewer/recruiters ask UX designers to review their product during the interview process?

I have never been asked by an interviewer to provide an expert review of the client's product/service as part of the interview process. I would assume that this is a good opportunity to see how a UX ...
5
votes
2answers
2k views

Example Task for a UX (User Experience) Interview

We are in the process of weeding out potential candidates for a new UX position in our company. It is difficult to tell how someone actually works until you get them to go through a project. So, I ...
11
votes
2answers
455 views

How to conduct user research in a highly constrained environment with private/protected data?

I work in health care and am trying to establish some practices and protocols for conducting user research on physicians. However, the health care industry has some constraints that make user research ...
-3
votes
1answer
545 views

Programmer wanting to go more into front-end and UI development [closed]

I've just come out of an interview that I believe didn't go as well as what I expected it to. And I find my self now somewhat confused as to where I want to go with my career. Besides feeling quite ...
6
votes
2answers
496 views

How do you handle not being allowed to do stakeholder interviews?

I was recently hired for one of my first new projects and have been interviewing stakeholders. I got through the interviews with other people who work for the client, with no problems. However, the ...
4
votes
4answers
645 views

What research method should I use to find Top Tasks for an intranet site?

A client recently asked me to find out users' top tasks on an intranet site for usability testing. It is hard to interview the users, so I advised them to create a survey with some open-ended ...
3
votes
3answers
241 views

Should Focus Group interviews include people of different stakeholder categories?

I was told by a friend that when conducting focus groups to gather information for needfinding for a design, I should avoid grouping different stakeholders together into a single group. This got me ...
2
votes
1answer
552 views

Coming up with questions for user research

The biggest problem for beginners at chess is remembering how each piece moves. I designed a set where the form of the piece itself provides a clue to the way it moves: I would like to turn this ...
4
votes
5answers
2k views

What are good questions to ask when interviewing intranet users for persona development?

I'm part of an external team hired to improve a software engineering company's intranet. I have been tasked with developing a usable set of personas out of a pool of around 300 employees. The ...
1
vote
2answers
324 views

What information should be gathered through interviews? [closed]

This is my first project in Interaction design. I'm planning to design a portal for on-line florist. If I'm planning for a face to face interview with florists, What kind of information should I ...
2
votes
1answer
786 views

How to prepare an interview with a UX researcher?

When applying for a UX designer position. What and how to prepare for an interview with a UX researcher on the UX team?
21
votes
4answers
3k views

A common and classic UX interview question

I was asked "If you want to redesign some part of the application but the engineers said it will take too much of their time and don't want to change it, what would you say?" I think it's a very ...
10
votes
5answers
3k views

What general questions about UX are best asked during an interview for a UX position in general?

Which questions are most successful at gauging the UX design experience in a candidate? What approaches are best used during a job interview for a UX design position?
2
votes
3answers
493 views

what question should be asked to make a persona

I am currently designing an interview plan in order to make a persona for our products(an ERP software, already online). So here is the outline of the questions that i want to asked: know your user ...
6
votes
5answers
2k views

How do you best present yourself in a UX job interview?

We have had great questions and answers around looking for and interviewing a UX candidate, but I would like to know about the other side of the table as I have an interview coming up and this would ...
7
votes
6answers
1k views

What to ask when hiring UI Experts? [closed]

I'm creating a desktop (PC) application. A dictionary / thesaurus / spell check tool that works across applications (explorer / browser / spread sheet etc..) I know my own intuition on UI sucks and ...
23
votes
8answers
2k views

Visiting Apple, what questions should I ask? [closed]

My class will be visiting Apple and I am very excited as I am huge fan of Apple UX. What are some good questions to make the most of the visit? Note: We will meet Jobs, but I am not sure if we will ...