Text that explains or clarifies the steps users need to take in order to accomplish a task or progress through the interface. Includes microcopy & manuals.

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0
votes
3answers
150 views

What's the best way to get users to read a set of instructions for filling out a form?

I have a simple form that the user fills out, and I want the user to read a simple 5-step set of instructions on how to fill out the form and what happens after they hit "submit." I'd love to know if ...
6
votes
3answers
360 views

Is a middle dot (·) the best way to signify a space?

In our web application we try to give explicit instructions of what to do or to type if the user desires so. One of our tips looks like Click or type /r to respond. If /r followed by a space is typed ...
0
votes
1answer
65 views

Information bar transitioning to menubar on mobile site

When a user first visits my discussion site (designed for a mobile platform), I am using a long bar to contain first-time instructions. After they complete the registration process, this area ...
2
votes
2answers
99 views

Software install guide with screenshots - long form vs carousel

We're compiling guides for our website on how to install our software on multiple platforms (WinXP/Vista/7/8,OSX,Linux,Android,iOS). The most common implementation appears to be a series of ...
1
vote
2answers
75 views

In user instructions, which term is more widely understood to mean a character A thru Z, letter, alpha or something else?

In the terms of a search where a user can enter an account number into a text field, what is the most straight forward instruction for a group that may not be tech savvy. download bmml source ...
2
votes
5answers
257 views

Best to say 'swipe up' or 'swipe down'?

I am building an app (iOS) which consists of paged tiles which the user has to pan through. My question: When I need to tell the user to move the content up to view the content below it, should I say ...
2
votes
3answers
116 views

Layout of information on registration page

I am making the registration page for a website. How should the different components be laid out relative to each other? For example should the heading be on level or above the text input field? ...
2
votes
2answers
236 views

When the instructions are “check all that apply,” should there be a “none” checkbox?

I frequently see surveys with multiple-select questions that tell the user "check all that apply," and have a final checkbox for "none of the above." Is there any evidence or expert opinion as to ...
25
votes
5answers
1k views

Can you sacrifice grammar to keep instructions simple, specifically when using a(n)?

Because of the way the form is written, step-by-step in first person, it is necessary to put the a(n) to keep them grammatically correct for the Administrator case. However I feel like it makes the ...
8
votes
5answers
1k views

Where should form instructions or hints be placed?

I was browsing Forrst and came about a screenshot of a form designed with Twitter Bootstrap that had the label on the left, the input field on the right, and the instruction that it's required under ...
3
votes
1answer
214 views

Is it necessary to specifically instruct users to use the Back button to navigate away from a webpage?

I find it annoying when users are explicitly instructed to use the Back button to navigate away from a webpage. An example from the login page for the Contensive CMS follows (emphasis added): The ...
17
votes
7answers
1k views

How do I make it obvious that Autocomplete suggestions are not mandatory?

We developed an invitation widget that autocompletes names based on who the user follows on Twitter. It is also possible to invite anybody, but I feel like this design makes it look like you 'must' ...
5
votes
2answers
254 views

Is an Apple Help Book the way to go?

I'm getting ready to release an app onto the Mac Appstore and am in need of some advice. The app is really very simple but I'm thinking about adding a quick tutorial. Would I be better off creating ...
10
votes
4answers
311 views

Is it better to use a positive or a negative command for a button, checkbox, etc.?

I have some checkboxes that should include/exclude some content on some reports. But I am not sure if I should use: Include all items or Exclude unused items for the text of the checkbox. What ...
6
votes
6answers
327 views

What can I do with my interface to get users to read the directions?

I've got a simple web page from which my users can install software. It's a 2-step process so they must click on two different links (No, I cannot make it a 1-step process). Example: Short ...