Semantic structure of information within a website, desktop application etc.

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29
votes
12answers
2k views

Do website visitors return to the homepage once they're inside the site?

I have been (unsuccessfully) looking for some research that supports / rejects (or even discusses) the hypothesis that: Once a user has entered a website a significant percentage of them do not ...
20
votes
7answers
2k views

Using color in wireframes…is this a “no no”?

Recently, an internal debate was started at work regarding the use of color in wireframes. A junior designer had finished a nice set of wireframes and was told at the end to turn everything into ...
16
votes
3answers
790 views

Designing for the fold

What is your advice for designing for 'the fold'? Is this still a concern? Is the concern that people won't scroll? Can't you use visual cues to help users understand that there's more content below ...
16
votes
4answers
2k views

Good alternatives for replacing multiple nested modal dialogs?

Having a mature and good-selling Windows desktop application, we are focusing on improving the user experience for the next release. One thing that I try is to get rid of multiple nested modal dialog ...
15
votes
2answers
603 views

What is Cross-Channel?

Cross-Channel is described in the following way by Mr Andrea Resmini, President of the Information Architecture Institute: Cross-channel offers a different stance from both multi-channel and ...
14
votes
5answers
397 views

Is it better to offer 2-3 links to access the same page or one single link?

I'm currently working on an events website. On the events landing page, there is a list of upcoming events. Here is how each event is presented: The banner, title and 'more details' button lead to ...
14
votes
2answers
290 views

Does an “Other” category on a Help page have any value?

When designing a Help page or FAQ that is broken down into categories, is a category titled "Other" useful, or does it indicate a poor information architecture? Sometimes there are truly items that ...
14
votes
7answers
762 views

Minimalism, Maximalism(?) or whatever?

Tufte & Nielsen believe that screen real estate is one of the most important asset for a (UX) designer. Utilize available screen space - Jakob Nielsen’s Alertbox: May 9, 2011 & The Visual ...
13
votes
5answers
3k views

UX vs IA core competencies

What core competencies differentiate a User Experience Designer from an Information Architect?
13
votes
2answers
727 views

Show approximate time to complete on a form?

Today, I'm dealing with forms of all kinds. There are small ones, large ones and then ones capable of making a user cry. It is necessary evil - because it is an application that collects a user's ...
13
votes
4answers
1k views

Where should a “Powered by Some-Company-Name” appear on a webpage?

Where should "Powered by ACompanyName" appear in the website if there is a product webpage of the company and the product (logo) branding is already shown on the top left? Should I be placing the ...
13
votes
4answers
680 views

Has there been an implementation of a tag hierarchy with graph edge relations?

When organizing information it is common to use either a hierarchy or tags. An element in a hierarchy is ordered within a predefined category and relates to other elements as above, below or at the ...
12
votes
9answers
1k views

Does leaving a field blank - mean “everyone”

I'm beating myself up over this one, since we had just that discussion today. We were arguing why a customer was eager to pay a week of work for something that could be trained. And to me it’s pretty ...
12
votes
8answers
1k views

How to avoid repetitive actions in table rows?

We have a table with data and actions on each row like so: Name Email Description Actions James james@gmail.com Desc 1 Edit Export ...
12
votes
6answers
2k views

Should every page in a site have a totally unique H1?

I agree that every page in a site should have a unique TITLE, and that every page should have one and only one H1 element, but should the text of each H1 be completely unique too? Instinctively one ...
11
votes
3answers
177 views

How do you improve the IA of an existing site without throwing away existing content?

I have a scenario that I'm trying to work through and would appreciate your thoughts... Imagine you have a corporate intranet with about 50k pages and a really outdated information architecture. You ...
11
votes
4answers
3k views

Optimum number of choices for menus/navigation

Anyone know any usability or cognitive psychology research done on the optimum number of choices for menus/navigation? I need some evidence to argue a case against a top level category menu of ...
11
votes
4answers
361 views

Best Approach for Responsive Linked Images from Desktop to Mobile?

I am redesigning a website from the early 90's and trying to make it more "responsive". An issue came up that involves two images on the homepage when viewed on mobile devices. These images are linked ...
10
votes
11answers
2k views

Website redesign how do you know how to organize the navigation structure?

I know this question is extremely broad but I would like to know the steps a UX'er would take in order to understand what content there is on a site and then how to organize this content in terms of ...
10
votes
2answers
3k views

Underscores vs. hyphens in URLs

I'm trying to come up with a page-naming convention so that each page in a web application I'm developing has the human-friendliest URL possible. The current URL structure of the web application is: ...
10
votes
8answers
2k views

How is mobile information architecture different from desktop?

I have been trying to find examples on web for information architecture techniques specifically for mobile devices. I realize the steps in getting a IA for any tool mobile/desktop are card sorting, ...
10
votes
1answer
250 views

What is the formal name for an information block in a webpage?

The upper right of the following page has a block labelled "How to Format". What's the formal name for this element in GUI design?
10
votes
4answers
235 views

How do I make every user's data “the most important”?

I'm working on an internal website for our employees. [Apologies if this background is too vague, but this isn't a public-facing website.] This site tracks a huge amount of data made up of many ...
9
votes
4answers
422 views

Navigation menu with only one drop-down child — intuitive or not?

Here is a website's main navigation: Having sub-navigation on-click is pretty common and irreplaceable: But as a user and designer, I have struggled with the case where there is only one child ...
9
votes
3answers
703 views

Domain strategy from a UX perspective?

Having a domain strategy seem to be the latest thing. The discussion about it circles mostly around legal, seo or branding issues but if you want to look at it from a usability perspective - how ...
9
votes
3answers
411 views

How can I differentiate Online products vs “Offline” products?

I'm helping re-design a website which has some products that can be purchased online and some which can only be purchased offline in physical stores. Both the products you can buy and can't buy need ...
9
votes
5answers
7k views

How do you map the flow of a mobile application? Can you provide examples?

I'm currently working on the IA/UX for a mobile application and as I'm mapping it out it doesn't seem like a traditional site map makes sense nor does a flowchart. Can anyone point me to a good set of ...
8
votes
3answers
167 views

Is it possible to organize a web site based on roles for anonymous users?

In my development team we're gotten a question from our stakeholders to make a navigation based on user roles (Students, Teachers, Course Administrators). I feel that is quite complicated of a task, ...
7
votes
3answers
175 views

Should an alphabetized list of colleges have 'University of' schools under 'U'?

See http://www.collegeanswerz.com/colleges. Right now all the schools that are 'University of' are under 'U'. For example, 'University of Florida' is under 'U' instead of 'F'. Should 'University of ...
7
votes
4answers
446 views

What's the definition of Information Architecture?

According to Morville, Peter & Rosenfeld, Louis in their book Information Architecture for the World Wide Web (2006) 3rd edition, its this: The structural design of shared information ...
7
votes
4answers
416 views

How do you arrive at a information architecture from a mental model?

We have created a mental model for a large website redesign project. We are in the process of mapping content and functionality to task towers. While I understand how it gives an indication of what ...
7
votes
5answers
403 views

Any value to gathering qualitative data from card sorts?

One of the best tools I've found for card sort experiments seems to be websort, mainly because you can just send out a link for participants to go through the exercise at their own convenience. ...
7
votes
7answers
351 views

Convincing client to reduce content

I work as a web developer in an educational institution where bureaucracy is thick. One of our current projects involves redesigning a content-heavy section of the site. It is basically an electronic ...
7
votes
4answers
4k views

UI best practices for FAQ-style presentation

The web application I'm working on has a few pages where a list of questions and their answers will be displayed. All pages have the questions grouped into overall headings (which the users will be ...
7
votes
3answers
228 views

Multiple Navigations - messy or necessary?

I'm looking at UEFA's website and seeing they have 3 navigations menus. Is there any support for this being a good UX? The organization does alot, and structuring their site this way might make ...
6
votes
6answers
5k views

How do you create a taxonomy for products?

I have the broader question, which is what is the definition of 'taxonomy'. What does it actually mean to create a taxonomy for something... Then I'd like to apply that to an example. Lets say the ...
6
votes
8answers
414 views

Rapid content audits, can this be done?

Content audits although immensely dull are essential to understanding an existing websites content. Content audits for larger sites where you're capturing each page and analysing the content page by ...
6
votes
4answers
178 views

Mixed classifications in IA — ever appropriate or effective?

I got to thinking about this question actually at the supermarket recently. I was looking for an item that I thought just had to be in the baking section ... because that's how brick-and-mortar stores ...
6
votes
2answers
207 views

Whats the best way to represent private pages in an information architecture map?

I am creating an information architecture map for a site I am working on. 90% of the site is visible to all on the Internet, but the 10% is available for users, based on their role. My question is ...
6
votes
3answers
417 views

Quantitative methods for analysing vast Intranet IA

I have been asked to analyse and better group pages under a section of a large government website. The number of pages runs into the thousands. The problems I have is that metadata rules have not ...
6
votes
1answer
1k views

Task-based vs topic-based navigation on travel destination-site

I've got a concept of a destination-site (about Paris) covering topics like: Hotels, Restaurants, activities, tripplans, and all other usual suspects. This topic-based navigation is the de facto ...
6
votes
1answer
272 views

minimalistic top navigation + huge footer = winning combination?

Ive seen a lot of very successful sites of big companies like mailchimp and others with minimalistic top navigations consisting of 3-5 buttons, but big footers where detailed navigation is located. ...
6
votes
1answer
2k views

Should we use ‘narrow and deep’ or ‘broad and shallow’ navigation pattern on mobile devices?

If we have a large content environment on a mobile device, we need some way to access that content with ease. One could implement a narrow and deep navigation pattern which gives the possibility for ...
6
votes
2answers
126 views

How do you effectively steer a user OFF your site and onto another one?

I'm working with a client who has a network of websites, each with content that will appeal to a specific audience. The issue we're having is that the client's flagship site will, for the foreseeable ...
6
votes
2answers
1k views

Task-based navigation with menu-items expanding to Mega Menus

First let me apologize for the length of this question, but I want to explain it pretty thoroughly. Some background/rationale first: As part of the design of a new travel website I've gone with a ...
6
votes
7answers
222 views

organising destinations for travel company

I've been asked to produce an IA for a large travel company and specifically the groupings of destinations. I have: by country THEN by state region THEN by capital city and major population center ...
6
votes
1answer
185 views

What is the best format to capture addresses for a universal user-base?

What is the best and most usable format to capture address information from a universal user base? I was thinking to have the system detect the country by IP address and have that selected by default, ...
6
votes
4answers
347 views

Best way to display a nav item with a single sub-page?

I am working on a nav which includes a page that has a single sub page like so: Home > Careers > Profile. If I want people to go to the overview or landing page first which has the majority of the ...
5
votes
4answers
269 views

How to prove a design opposed by the product stakeholders?

We've been working on/off on an account/bar header for a large corporate site for nearly a year now. We've got so many stakeholders that nobody can ever agree what should go there! What ...
5
votes
5answers
255 views

Alternative label for “Solutions” tab in main menu?

Analytics and heatmap testing show that users don't really click on the "Solutions" tab in our main menu. My guess is that this is because the "Solutions" label is overused and users are a bit blind ...