Semantic structure of information within a website, desktop application etc.

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5
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4answers
4k views

Wireframing StoryBoard as an entire UX design specification (deliverables)

From an IA/UX designer perspective, what do you think about HiFi wireframe storyboard for Web applications, instead of a classic deliverables approach? I have read a very good documentation about ...
4
votes
3answers
269 views

Fewer main pages, fewer tabs is better?

I'm working on a local cinema's movies website, and I've been trying to reduce the number of pages in favour of showing more types of content on them. Currently, I have a Home page (with a carousel / ...
6
votes
7answers
232 views

organising destinations for travel company

I've been asked to produce an IA for a large travel company and specifically the groupings of destinations. I have: by country THEN by state region THEN by capital city and major population center ...
2
votes
1answer
139 views

top level menu takes you to a random sub level menu

I'm looking at a re-structure of an existing site and I have the following situation: There is a top level menu for example: Home; About; News; Resources; Within Resources there are various ...
3
votes
1answer
131 views

Is it suitable to change the design of a service over time?

When designing a web service is it acceptable to change the layout over time? For example when you first launch a service you may be introducing new concepts and relationships to the user which ...
10
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8answers
3k views

How is mobile information architecture different from desktop?

I have been trying to find examples on web for information architecture techniques specifically for mobile devices. I realize the steps in getting a IA for any tool mobile/desktop are card sorting, ...
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2answers
872 views

Displaying Hierarchical Information in a Mobile App

trying to come up with a good way of presenting a hierarchy of information on a mobile device. Specifically, I wrote this Khan Academy app for Windows Phone: ...
2
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2answers
251 views

Separate Admin Website?

Is it best to have separate websites for the Data Entry Team and Customer Service Team? Data Entry Team are responsible for inputting the data (adding records). Customer Service Team are responsible ...
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2answers
173 views

Guidelines on duplicating content structures in a site

I am working on a new site for a customer and they have already planned out a rough structure of pages for their site which involves substantial duplication of structure, but not necessarily of ...
4
votes
2answers
260 views

How would a perfect overview for 400 competitors look like?

I have to create an overview for a competition with about ±400 competitors. They are separate in the "best 100"-group and the others. A random number of competitors shown as thumbnails with (if so) ...
7
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7answers
355 views

Convincing client to reduce content

I work as a web developer in an educational institution where bureaucracy is thick. One of our current projects involves redesigning a content-heavy section of the site. It is basically an electronic ...
10
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3answers
786 views

Domain strategy from a UX perspective?

Having a domain strategy seem to be the latest thing. The discussion about it circles mostly around legal, seo or branding issues but if you want to look at it from a usability perspective - how ...
6
votes
1answer
1k views

Task-based vs topic-based navigation on travel destination-site

I've got a concept of a destination-site (about Paris) covering topics like: Hotels, Restaurants, activities, tripplans, and all other usual suspects. This topic-based navigation is the de facto ...
4
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2answers
218 views

How do you decide which links should be placed in the primary menu?

How do you decide which links should be placed in the primary menu? Should you only link to the pages and areas that get the most traffic? How should you think?
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4answers
3k views

Good alternatives for replacing multiple nested modal dialogs?

Having a mature and good-selling Windows desktop application, we are focusing on improving the user experience for the next release. One thing that I try is to get rid of multiple nested modal dialog ...
2
votes
3answers
295 views

navigation menu for not an ordinary site content

Most of my past projects are rather simple in terms of navigation. A simple dropdown menu (Superfish, for instace) works with most of them. Now I have a project that requires content to be separated ...
5
votes
4answers
273 views

How to prove a design opposed by the product stakeholders?

We've been working on/off on an account/bar header for a large corporate site for nearly a year now. We've got so many stakeholders that nobody can ever agree what should go there! What ...
29
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12answers
2k views

Do website visitors return to the homepage once they're inside the site?

I have been (unsuccessfully) looking for some research that supports / rejects (or even discusses) the hypothesis that: Once a user has entered a website a significant percentage of them do not ...
5
votes
1answer
2k views

Best tool/program/method for taking a site inventory? [closed]

As an IA, I frequently take a detailed content inventory of a site, capturing basic things such as page titles, URL, and META keywords (to name a few). What programs have people found success with? ...
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3answers
65 views

Approach for archiving a site for an annual event

I maintain a site for an annual event: http://abetterworldbydesign.com . Every year after the event, we struggle with the question of how to change the site to reflect an archive of the past year's ...
3
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4answers
425 views

Assessing a value of a page in Google Analytics (GA)

I am analysing an information architecture using GA and am trying to qualify the worth or value of a page. There are certain metrics I have at my disposal such as unique views, bounce rates, exit ...
6
votes
3answers
425 views

Quantitative methods for analysing vast Intranet IA

I have been asked to analyse and better group pages under a section of a large government website. The number of pages runs into the thousands. The problems I have is that metadata rules have not ...
2
votes
1answer
172 views

Ideas on displaying and editing 'Hours of Operation' for a service provider

OK--you've got a translator in Bolivia, and you need to know when she can provide her transportation services. And you need to store this in a system, for others to see and possibly edit. My ...
1
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2answers
143 views

Name that thing: What should I call a 'person' in a case management system?

Think of a system that manages details about people--a case management system tracking hospital patients, or a CRM tracking phone calls by customers, or an insurance provider's system that tracks care ...
2
votes
4answers
303 views

scale or rating design

I was wondering what would be the best way to say someone is one thing or another. So, i want to create a form for Jungian Personality, but i want to make it fast and simple. So i was thinking of ...
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3answers
150 views

Which of these two ways of browsing are better for the user?

I am creating a simple web page application and in my question are involved 2 pages and there are two scenarios. Scenario No 1 On page1.php I use php with MySQL to get a product's data to the page. ...
4
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2answers
382 views

How would you define 'levels of complexity'?

In the 'blog' about the ribbon design, Jensen Harris talks about complexity. I've always thought the levels of complexity were the number of 'clicks' needed to arrive at a certain submenu or screen ...
5
votes
2answers
319 views

How to validate large-scale IA without skewing data? Crowd-sourced techniques?

I am pitching for a job that requires validation of the information architecture of a very large health and social care website of around 6500 pages. Here is my approach: Analyse existing ...
10
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2answers
3k views

Underscores vs. hyphens in URLs

I'm trying to come up with a page-naming convention so that each page in a web application I'm developing has the human-friendliest URL possible. The current URL structure of the web application is: ...
4
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2answers
251 views

Including unique content under multiple navigation trees

I have a navigation based on categories and certain pages appear under the same categories. That means they appear twice under two different menus. Does anyone see a particular problem with this, ...
11
votes
4answers
3k views

Optimum number of choices for menus/navigation

Anyone know any usability or cognitive psychology research done on the optimum number of choices for menus/navigation? I need some evidence to argue a case against a top level category menu of ...
4
votes
1answer
806 views

methods for evaluating a complex information architecture

I have been asked to evaluate a clients proposed IA based. The IA is only in excel and we have no wireframes or mockups to test. The most obvious method would be a card sort but due to the sheer ...
2
votes
1answer
568 views

Where to find design patterns for product management web apps?

I'm creating a IA-prototype for a product-management web app. I don't know the field (product-management) that well and I'm looking for samples. The requirements for this Web-app are: web-based ...
9
votes
5answers
7k views

How do you map the flow of a mobile application? Can you provide examples?

I'm currently working on the IA/UX for a mobile application and as I'm mapping it out it doesn't seem like a traditional site map makes sense nor does a flowchart. Can anyone point me to a good set of ...
7
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4answers
452 views

What's the definition of Information Architecture?

According to Morville, Peter & Rosenfeld, Louis in their book Information Architecture for the World Wide Web (2006) 3rd edition, its this: The structural design of shared information ...
5
votes
1answer
252 views

Where do you place the homepage on a sitemap?

Simple question really: on your site maps, do you always place the homepage (if existant) as the top single level of a site map, or do you treat it as a sibling on the other main level pages?
7
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5answers
415 views

Any value to gathering qualitative data from card sorts?

One of the best tools I've found for card sort experiments seems to be websort, mainly because you can just send out a link for participants to go through the exercise at their own convenience. ...
2
votes
2answers
167 views

Anyone have experience with Customer Carewords

See: http://www.customercarewords.com/what-it-is.html Summary: You construct a list of around a 100 words/tasks and ask users to identify top five (or similar). You then analyses the results and ...
7
votes
4answers
5k views

UI best practices for FAQ-style presentation

The web application I'm working on has a few pages where a list of questions and their answers will be displayed. All pages have the questions grouped into overall headings (which the users will be ...
4
votes
4answers
397 views

Multiple sites or one site?

My wife and I run a creatives business as my part time and her full time job. We do photography, illustration, print design, Flash development, and sometimes web development. We have a simple little ...
12
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6answers
2k views

Should every page in a site have a totally unique H1?

I agree that every page in a site should have a unique TITLE, and that every page should have one and only one H1 element, but should the text of each H1 be completely unique too? Instinctively one ...
16
votes
3answers
832 views

Designing for the fold

What is your advice for designing for 'the fold'? Is this still a concern? Is the concern that people won't scroll? Can't you use visual cues to help users understand that there's more content below ...
13
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5answers
3k views

UX vs IA core competencies

What core competencies differentiate a User Experience Designer from an Information Architect?
20
votes
7answers
2k views

Using color in wireframes…is this a “no no”?

Recently, an internal debate was started at work regarding the use of color in wireframes. A junior designer had finished a nice set of wireframes and was told at the end to turn everything into ...
11
votes
3answers
189 views

How do you improve the IA of an existing site without throwing away existing content?

I have a scenario that I'm trying to work through and would appreciate your thoughts... Imagine you have a corporate intranet with about 50k pages and a really outdated information architecture. You ...