Semantic structure of information within a website, desktop application etc.

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1answer
116 views

Dealing with long text filters on search results page

The Challenge Including long text (up to 30 characters) topics in filter UI of search results to allow easy filtering. Existing Considerations Having filters and even faceted searches is nothing ...
15
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2answers
728 views

What is Cross-Channel?

Cross-Channel is described in the following way by Mr Andrea Resmini, President of the Information Architecture Institute: Cross-channel offers a different stance from both multi-channel and ...
3
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3answers
212 views

Regards to Records in a Table: Long Scrolling versus 1 > 2 > 3

There are some questions that have been asked along this topic; however, I did not find this exact question. I am having a disagreement with the technical architect on my team in regards to how to ...
2
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4answers
141 views

When to use Acronyms

The project I'm working on at the moment wants to use the software we're working on as an opportunity to homogenize the use of certain terminology across the whole organization. (To give you an idea, ...
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2answers
269 views

Which validation error message to use for user form?

Which of these error message should I use for my add/edit user form. (Although I am over thinking this) Background I have various forms around the system where assets can be assigned to specific ...
11
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4answers
396 views

Best Approach for Responsive Linked Images from Desktop to Mobile?

I am redesigning a website from the early 90's and trying to make it more "responsive". An issue came up that involves two images on the homepage when viewed on mobile devices. These images are linked ...
7
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4answers
477 views

How do you arrive at a information architecture from a mental model?

We have created a mental model for a large website redesign project. We are in the process of mapping content and functionality to task towers. While I understand how it gives an indication of what ...
0
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4answers
101 views

How to communicate that an element on a low fidelity wireframe needs color

What is the best way to indicate color on low fidelity wireframe? I'm creating a low fidelity wireframe and I've been instructed to not use any specific colors aside from the basic (the visual ...
4
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2answers
857 views

What does an information architect do?

Do they just create site navigations? Or do they have do to more? If so, what are the most important tasks an information architect has to do?
2
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1answer
227 views

How should numbers be aligned in a table column?

We have tables that have numbers as data on a few columns. They are not currency numbers that add up to a total but just regular integers. For example, the number of subscribers. Should they be ...
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5answers
276 views

When is redirecting to a “Success” page necessary?

When is it necessary to redirect a user to another page after submitting a form versus just being on the same page but with a "success" message on top? Is this appropriate for small forms like ...
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2answers
113 views

Contact form in a web app for registered users

When someone is not registered (or someone needs not to be, if it is not web app) on a site, then the contact form usually has 3 fields: name sender e-mail message body When the user gets ...
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1answer
151 views

When a user does something in a way that is not supposed to be done… is it a design error or user error?

One of my users (1 out of 30) is constantly trying to perform actions in a way that are not supposed to be done in that way. For example I have two screens let's call them Screen A, and Screen B. ...
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4answers
272 views

Should a “Preview” page be a pop-up or on the same page?

We currently have a page that shows a preview of another page (newsletter) on an iFrame the moment the file is uploaded. Is this better versus providing a button that says "Preview", which when ...
3
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4answers
261 views

What is the best way to let users read an “important note” before submitting a form?

We have a website where users can book a room and our payment gateway is Paypal. On the payment page, we have a form requiring customer information and at the bottom, we have a button called "Make ...
13
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5answers
3k views

UX vs IA core competencies

What core competencies differentiate a User Experience Designer from an Information Architect?
5
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2answers
208 views

Removing Admin rights from an Admin user

I am building a system where the users have roles that can change over time. One user can have one or more roles. The roles define access to pages and features. Some of the users will have an Admin ...
3
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1answer
348 views

Building trust on a high-value e-commerce site

I'm going to design an information architecture for an online diamond jewelry shop with focus on a diamond ring configurator for a project at university. A questionnaire has identified these customer ...
1
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1answer
81 views

Do I need a 'sign post' page?

My company has a product marketing site for our web app. The web app and marketing site have 2 audiences: students/parents and college financial aid admins. The students/parents apply for financial ...
3
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1answer
147 views

Multiple-axis content access - Is three dimensions too many?

Referencing previous article: Are multiple entry points good or bad? Our Intranet design has IA and global navigation that is currently based on locating targets along three axes. Content is sparsely ...
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3answers
2k views

Are mega footers good UX? [duplicate]

I've noticed that several websites — especially universities and web development sites — have recently started placing mega-menus in their footers. Here are some examples of what I ...
5
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3answers
179 views

What are the advantages of existing real world patterns in Information Architecture

When explaining real data structures to users, companies often use a parallel to the real world to help explain it. An example is the newsstand on an iPhone. When is it a good idea to do something ...
9
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4answers
485 views

Navigation menu with only one drop-down child — intuitive or not?

Here is a website's main navigation: Having sub-navigation on-click is pretty common and irreplaceable: But as a user and designer, I have struggled with the case where there is only one child ...
3
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2answers
150 views

Are there any references for useful forum categories?

I am involved in setting up a forum/message board site that will be used for client communications and support. I would like to plan the categories/topics that messages will be posted under. ...
3
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2answers
367 views

How should a small team approach the redesign and relaunch a large, complex intranet? [closed]

I'm embarking on a redesign of a corporate intranet. The project will likely result in a complete structural overhaul of the site. However, the project team will be relatively small. This poses a ...
12
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6answers
2k views

Should every page in a site have a totally unique H1?

I agree that every page in a site should have a unique TITLE, and that every page should have one and only one H1 element, but should the text of each H1 be completely unique too? Instinctively one ...
3
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2answers
325 views

How to best conduct a mobile app features audit?

We're redesigning a pretty heavy app and I've been tasked with creating a list of all of the current available features since they'll all need to be included in the next release. The thing is that ...
14
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2answers
300 views

Does an “Other” category on a Help page have any value?

When designing a Help page or FAQ that is broken down into categories, is a category titled "Other" useful, or does it indicate a poor information architecture? Sometimes there are truly items that ...
2
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1answer
85 views

Linking items from lists that also contain slide down information

I have a page for a doctor's practice. In the summary page for the practice there is a list of subsections. Some of these sub sections are very large, others can be a paragraph or 2 with a short ...
4
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3answers
450 views

How to select a small range from a calendar

I'm developing a website that involves the display of a calendar of events. A calendar that is able to view events for several days interval is what is desired. My crude interpretation of these is ...
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1answer
243 views

How can i improve my information architecture skills? [closed]

How can i improve my information architecture skills ? I believe in improving skills by practice. To give you an example, how about creating an application similar to any of the common application. ...
4
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1answer
868 views

methods for evaluating a complex information architecture

I have been asked to evaluate a clients proposed IA based. The IA is only in excel and we have no wireframes or mockups to test. The most obvious method would be a card sort but due to the sheer ...
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2answers
499 views
14
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5answers
435 views

Is it better to offer 2-3 links to access the same page or one single link?

I'm currently working on an events website. On the events landing page, there is a list of upcoming events. Here is how each event is presented: The banner, title and 'more details' button lead to ...
12
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9answers
1k views

Does leaving a field blank - mean “everyone”

I'm beating myself up over this one, since we had just that discussion today. We were arguing why a customer was eager to pay a week of work for something that could be trained. And to me it’s pretty ...
3
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2answers
684 views

Navigation hierarchy: categories next to single items at the top-level

In our new product we have several pages grouped into several categories. One of those categories is more important than the rest. Moreover, we have relatively a small number of pages and categories ...
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11answers
2k views

Website redesign how do you know how to organize the navigation structure?

I know this question is extremely broad but I would like to know the steps a UX'er would take in order to understand what content there is on a site and then how to organize this content in terms of ...
5
votes
2answers
362 views

Problems understanding JJG's IA diagrams

I want to use JJG's visual vocabulary to construct the diagram of a web page. However, I cannot fully understand some of its components. For example, the conditional selector is used when a user ...
7
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3answers
266 views

Multiple Navigations - messy or necessary?

I'm looking at UEFA's website and seeing they have 3 navigations menus. Is there any support for this being a good UX? The organization does alot, and structuring their site this way might make ...
3
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2answers
96 views

Visually distinguish an index versus a single view

I think I'm having a hard time pulling this off because no one has yet done a good job of this. Think of the home page of most blogs as the index, just a list of the latest blog posts. When you ...
7
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1answer
324 views

minimalistic top navigation + huge footer = winning combination?

Ive seen a lot of very successful sites of big companies like mailchimp and others with minimalistic top navigations consisting of 3-5 buttons, but big footers where detailed navigation is located. ...
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2answers
224 views

Information Architecture for Widgets - how do I organise my content?

Apologies if this should be a 'Content Strategy' question... anyway, I am involved in a project that is multi-platform and will have both mobile phone and tablet components (not identical). I will ...
1
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2answers
152 views

Name that thing: What should I call a 'person' in a case management system?

Think of a system that manages details about people--a case management system tracking hospital patients, or a CRM tracking phone calls by customers, or an insurance provider's system that tracks care ...
2
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1answer
279 views

Best way to use a slider

I'm currently designing a news website based on sports betting. The sites content is mainly composed of blog posts from industry journalists. These posts are split up into 5 categories for each sport. ...
3
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3answers
248 views

Should tags be buttons or links?

Are there any guidelines on how tags should ideally look like? Are they links, buttons, or visual "tags" with a link? I personally find tags that mimic a physical tag or strip of tape appealing, but ...
0
votes
1answer
158 views

Information Architecture: Social Proof [closed]

Here's a high-level blueprint of my website. Social proof (testimonials, interviews) should appear on which page? I'm considering adding an "Interesting Facts" page. The unique thing about me is I ...
5
votes
4answers
278 views

How to prove a design opposed by the product stakeholders?

We've been working on/off on an account/bar header for a large corporate site for nearly a year now. We've got so many stakeholders that nobody can ever agree what should go there! What ...
11
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5answers
9k views

How do you map the flow of a mobile application? Can you provide examples?

I'm currently working on the IA/UX for a mobile application and as I'm mapping it out it doesn't seem like a traditional site map makes sense nor does a flowchart. Can anyone point me to a good set of ...
2
votes
3answers
272 views

Editing data on confirmation page of multi-step form

I am designing a very complex form for a signup process for a new web product. We have not yet decided whether the form will be a Wizard or Intelligent (one-page) form yet; we are A/B testing both ...
12
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4answers
4k views

Optimum number of choices for menus/navigation

Anyone know any usability or cognitive psychology research done on the optimum number of choices for menus/navigation? I need some evidence to argue a case against a top level category menu of ...