Semantic structure of information within a website, desktop application etc.

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5
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2answers
303 views

How to validate large-scale IA without skewing data? Crowd-sourced techniques?

I am pitching for a job that requires validation of the information architecture of a very large health and social care website of around 6500 pages. Here is my approach: Analyse existing ...
5
votes
3answers
410 views

Should I use greek characters in my urls?

I'm setting up a website for a client who's Greece based and I'm not quite sure how to go about the urls. There are two options I'm considering at the moment: Use greek characters and have the urls ...
5
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2answers
185 views

Removing Admin rights from an Admin user

I am building a system where the users have roles that can change over time. One user can have one or more roles. The roles define access to pages and features. Some of the users will have an Admin ...
5
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2answers
196 views

What is meant by “page-level”?

My primary interest is understanding it in the context of information architecture, e.g.: ... you should group and structure information at the page level and enforce rigorous user testing. In ...
5
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4answers
4k views

Wireframing StoryBoard as an entire UX design specification (deliverables)

From an IA/UX designer perspective, what do you think about HiFi wireframe storyboard for Web applications, instead of a classic deliverables approach? I have read a very good documentation about ...
5
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2answers
167 views

Determining when to use questions vs. statements in a navigation

I'm working on a project with a psychology office and I'm mulling over an issue that I haven't seen a lot written for. Namely, when is it best to use inquisitive categories vs. statements in a ...
5
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3answers
165 views

What are the advantages of existing real world patterns in Information Architecture

When explaining real data structures to users, companies often use a parallel to the real world to help explain it. An example is the newsstand on an iPhone. When is it a good idea to do something ...
5
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9answers
2k views

What is an effective way to present wireframes and other IA deliverables to client?

My agency currently includes wireframes in our project definition documents. Each key page is described along with its wireframe, basic interaction, input fields etc. However, I'm not sure if this is ...
5
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3answers
138 views

Why do we always need to integrate search with structure?

Jakob Nielsen posted in May 2009 an article called “Top 10 Information Architecture Mistakes” where he states that mistake no 2 is not having an integrated search with the structure of the site. I’ve ...
5
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2answers
271 views

Should multiple step forms be arranged vertically or horizontally?

I'm designing a 4 step insurance form. enter details view your quote etc. etc. Someone has asked why have we done vertical steps (i.e. finish step 1 and move onto new page step 2). Now we ...
5
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2answers
276 views

Problems understanding JJG's IA diagrams

I want to use JJG's visual vocabulary to construct the diagram of a web page. However, I cannot fully understand some of its components. For example, the conditional selector is used when a user ...
5
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1answer
249 views

Where do you place the homepage on a sitemap?

Simple question really: on your site maps, do you always place the homepage (if existant) as the top single level of a site map, or do you treat it as a sibling on the other main level pages?
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3answers
190 views

How to convince client to categorize personal stuff in MyAccount

We're doing an entire redesign of a website of a bank. (I made a simple scheme of the IA with some main categories -Insurance, Loans, CC, Bank accounts- in reality it's a bit more complicated) In ...
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2answers
514 views

Recommended URL structure for products and categories in MVC app?

For example, suppose I have a site with products and product categories. I'm trying to come up with a good intuitive url structure. I want to use name slugs throughout rather than database ids. In ...
5
votes
3answers
122 views

Examples of online help for hands-on physical hardware components rather than software? [closed]

Almost all online help (OLH) "best practices" and solutions seem designed exclusively for software and assume that the tasks will be performed directly on a computer. Now, what about help for field ...
4
votes
2answers
462 views

Design Interaction for Item Status (Available/In Progress/Done): How best to display them?

I'm working on a web application that allows product owners to publish content across various devices. Publishing is not instantaneous and I must inform product owners that this process can take time ...
4
votes
5answers
219 views

8 short tutorial videos: all embedded in one page vs separate pages with title link?

I'm putting together a catalogue page for eight 3-minute video tutorials explaining how to assemble electronic components (if relevant, here is an example video). The context is a robotics competition ...
4
votes
1answer
766 views

methods for evaluating a complex information architecture

I have been asked to evaluate a clients proposed IA based. The IA is only in excel and we have no wireframes or mockups to test. The most obvious method would be a card sort but due to the sheer ...
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4answers
392 views

Multiple sites or one site?

My wife and I run a creatives business as my part time and her full time job. We do photography, illustration, print design, Flash development, and sometimes web development. We have a simple little ...
4
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3answers
262 views

Fewer main pages, fewer tabs is better?

I'm working on a local cinema's movies website, and I've been trying to reduce the number of pages in favour of showing more types of content on them. Currently, I have a Home page (with a carousel / ...
4
votes
4answers
259 views

What is the purpose of having unique URLs for each customer?

What do you think are the most bold reasons for using a unique user panel URL for each customer? For example: customer1.serviceprovider.com customer2.serviceprovider.com In what cases should ...
4
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3answers
231 views

Usability of nested accordions

I have seen some interface designs that nest accordions that show/hide information at more than one level of hierarchy. The example show also uses both vertical and horizontal hierarchies to add ...
4
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2answers
208 views

How do you decide which links should be placed in the primary menu?

How do you decide which links should be placed in the primary menu? Should you only link to the pages and areas that get the most traffic? How should you think?
4
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2answers
249 views

Including unique content under multiple navigation trees

I have a navigation based on categories and certain pages appear under the same categories. That means they appear twice under two different menus. Does anyone see a particular problem with this, ...
4
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2answers
446 views

What does an information architect do?

Do they just create site navigations? Or do they have do to more? If so, what are the most important tasks an information architect has to do?
4
votes
5answers
238 views

Can Information Architects and UX Designers work as separate profiles?

I'm just very recently working as a UX Designer and loving my job but learning still a lot about it. My main focus lies with design while a large part of it is usability, which I like as well. I was ...
4
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3answers
2k views

Are mega footers good UX? [duplicate]

I've noticed that several websites — especially universities and web development sites — have recently started placing mega-menus in their footers. Here are some examples of what I ...
4
votes
2answers
363 views

How would you define 'levels of complexity'?

In the 'blog' about the ribbon design, Jensen Harris talks about complexity. I've always thought the levels of complexity were the number of 'clicks' needed to arrive at a certain submenu or screen ...
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2answers
325 views

How do you decide between a topic-based and an audience-based main navigation?

Any hints from past experience? Any best practices? Any research on the subject?
4
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3answers
2k views

How to solve overly deep hierarchy navigation on mobile device?

I’m reading Jakobs Nielsens new mobile usability book. There is an example of a mobile site that suffers from an overly deep hierarchy (5 levels in total) In the example users need to navigate through ...
4
votes
3answers
357 views

How to select a small range from a calendar

I'm developing a website that involves the display of a calendar of events. A calendar that is able to view events for several days interval is what is desired. My crude interpretation of these is ...
4
votes
4answers
284 views

Can navigation (same content) be repeated in different sections of a website? What is the best way to do this to ensure the user is not confused?

I am putting together a site information architecture/structure and I'm not sure how to represent some content that could fit into two sections (it is relevant to two audiences who have been ...
4
votes
2answers
154 views

Should nodes without pages be included in breadcrumbs?

Often times there will be nodes in a navigation tree that do not warrant a page, as their main function is to categorize the content found beneath them. When a breadcrumb nav is present on a site, ...
4
votes
2answers
257 views

How would a perfect overview for 400 competitors look like?

I have to create an overview for a competition with about ±400 competitors. They are separate in the "best 100"-group and the others. A random number of competitors shown as thumbnails with (if so) ...
4
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5answers
198 views

How does a CCTLD affect user behavior?

I'm in the process of consolidating several sites into one. Content that previously lived at http://example.co.uk/ will now live at http://example.com/uk/, content from http://example.fr/ will move to ...
4
votes
1answer
2k views

Best tool/program/method for taking a site inventory? [closed]

As an IA, I frequently take a detailed content inventory of a site, capturing basic things such as page titles, URL, and META keywords (to name a few). What programs have people found success with? ...
3
votes
6answers
583 views

What's the difference between [website.com/directory] and [domain.website.com]?

And when is it better to structure your website's content one way or the other? Note that I have seen there's already a related question, Domain Strategy From a UX Perspective, which has some great ...
3
votes
4answers
247 views

What is the best way to let users read an “important note” before submitting a form?

We have a website where users can book a room and our payment gateway is Paypal. On the payment page, we have a form requiring customer information and at the bottom, we have a button called "Make ...
3
votes
3answers
213 views

Should tags be buttons or links?

Are there any guidelines on how tags should ideally look like? Are they links, buttons, or visual "tags" with a link? I personally find tags that mimic a physical tag or strip of tape appealing, but ...
3
votes
2answers
199 views

How to best conduct a mobile app features audit?

We're redesigning a pretty heavy app and I've been tasked with creating a list of all of the current available features since they'll all need to be included in the next release. The thing is that ...
3
votes
3answers
184 views

Does navigation menu have to mirror the actual page structure in my site?

Can I put items in a navigation menu list, that don't actually mirror the website pages structure ? e.g. if the pages in the site follow this structure: Homepage |--Products |--Product 1 ...
3
votes
2answers
137 views

How to present boring facts that aren't really suitable for an infographic in an interesting way?

For an internal company wiki I want to write down/present some basic information regarding web development/design/UI & UX. For example have I collected some studies and opinions on how links ...
3
votes
1answer
260 views

Building trust on a high-value e-commerce site

I'm going to design an information architecture for an online diamond jewelry shop with focus on a diamond ring configurator for a project at university. A questionnaire has identified these customer ...
3
votes
1answer
459 views

How to visually show Information Architecture of a website?

I am working on a school project to analyze the existing information architecture of a website and then redesign it (I have been referring to this slide). I came up with a site map which shows the ...
3
votes
4answers
413 views

Assessing a value of a page in Google Analytics (GA)

I am analysing an information architecture using GA and am trying to qualify the worth or value of a page. There are certain metrics I have at my disposal such as unique views, bounce rates, exit ...
3
votes
2answers
110 views

Are there any references for useful forum categories?

I am involved in setting up a forum/message board site that will be used for client communications and support. I would like to plan the categories/topics that messages will be posted under. ...
3
votes
2answers
88 views

Visually distinguish an index versus a single view

I think I'm having a hard time pulling this off because no one has yet done a good job of this. Think of the home page of most blogs as the index, just a list of the latest blog posts. When you ...
3
votes
3answers
463 views

Is paging within a scrolling banner necessary?

This is used quite extensively across the web, but I'm wondering whether it is actually necessary. Alot of animated banners/carousels on websites use navigation or paging links so that you can jump ...
3
votes
2answers
325 views

How should a small team approach the redesign and relaunch a large, complex intranet? [closed]

I'm embarking on a redesign of a corporate intranet. The project will likely result in a complete structural overhaul of the site. However, the project team will be relatively small. This poses a ...
3
votes
1answer
179 views

can user-generated tags help organise a site's IA?

I am working on a project for an ecommerce website where there are multiple personas. Each persona will have a different mental model of the system so the IA is proving especially hard. My original ...