Semantic structure of information within a website, desktop application etc.

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6
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2answers
1k views

Task-based navigation with menu-items expanding to Mega Menus

First let me apologize for the length of this question, but I want to explain it pretty thoroughly. Some background/rationale first: As part of the design of a new travel website I've gone with a ...
6
votes
4answers
377 views

Best way to display a nav item with a single sub-page?

I am working on a nav which includes a page that has a single sub page like so: Home > Careers > Profile. If I want people to go to the overview or landing page first which has the majority of the ...
5
votes
4answers
278 views

How to prove a design opposed by the product stakeholders?

We've been working on/off on an account/bar header for a large corporate site for nearly a year now. We've got so many stakeholders that nobody can ever agree what should go there! What ...
5
votes
5answers
284 views

Alternative label for “Solutions” tab in main menu?

Analytics and heatmap testing show that users don't really click on the "Solutions" tab in our main menu. My guess is that this is because the "Solutions" label is overused and users are a bit blind ...
5
votes
2answers
338 views

How to validate large-scale IA without skewing data? Crowd-sourced techniques?

I am pitching for a job that requires validation of the information architecture of a very large health and social care website of around 6500 pages. Here is my approach: Analyse existing ...
5
votes
3answers
725 views

Should I use greek characters in my urls?

I'm setting up a website for a client who's Greece based and I'm not quite sure how to go about the urls. There are two options I'm considering at the moment: Use greek characters and have the urls ...
5
votes
2answers
208 views

Removing Admin rights from an Admin user

I am building a system where the users have roles that can change over time. One user can have one or more roles. The roles define access to pages and features. Some of the users will have an Admin ...
5
votes
3answers
423 views

Usability of nested accordions

I have seen some interface designs that nest accordions that show/hide information at more than one level of hierarchy. The example show also uses both vertical and horizontal hierarchies to add ...
5
votes
2answers
279 views

What is meant by “page-level”?

My primary interest is understanding it in the context of information architecture, e.g.: ... you should group and structure information at the page level and enforce rigorous user testing. In ...
5
votes
4answers
4k views

Wireframing StoryBoard as an entire UX design specification (deliverables)

From an IA/UX designer perspective, what do you think about HiFi wireframe storyboard for Web applications, instead of a classic deliverables approach? I have read a very good documentation about ...
5
votes
2answers
182 views

Determining when to use questions vs. statements in a navigation

I'm working on a project with a psychology office and I'm mulling over an issue that I haven't seen a lot written for. Namely, when is it best to use inquisitive categories vs. statements in a ...
5
votes
3answers
179 views

What are the advantages of existing real world patterns in Information Architecture

When explaining real data structures to users, companies often use a parallel to the real world to help explain it. An example is the newsstand on an iPhone. When is it a good idea to do something ...
5
votes
3answers
138 views

Why do we always need to integrate search with structure?

Jakob Nielsen posted in May 2009 an article called “Top 10 Information Architecture Mistakes” where he states that mistake no 2 is not having an integrated search with the structure of the site. I’ve ...
5
votes
3answers
2k views

How to solve overly deep hierarchy navigation on mobile device?

I’m reading Jakobs Nielsens new mobile usability book. There is an example of a mobile site that suffers from an overly deep hierarchy (5 levels in total) In the example users need to navigate through ...
5
votes
2answers
361 views

Problems understanding JJG's IA diagrams

I want to use JJG's visual vocabulary to construct the diagram of a web page. However, I cannot fully understand some of its components. For example, the conditional selector is used when a user ...
5
votes
1answer
267 views

Where do you place the homepage on a sitemap?

Simple question really: on your site maps, do you always place the homepage (if existant) as the top single level of a site map, or do you treat it as a sibling on the other main level pages?
5
votes
2answers
283 views

Nested tabs (vertical within horizontal) alternative

I am working on a component is part of a larger wizard. It is made up of nested tabs (only 2 levels deep). Here is a quick wireframe of the it: The system I am working on is a refresh of an ...
5
votes
3answers
220 views

How to convince client to categorize personal stuff in MyAccount

We're doing an entire redesign of a website of a bank. (I made a simple scheme of the IA with some main categories -Insurance, Loans, CC, Bank accounts- in reality it's a bit more complicated) In ...
5
votes
2answers
617 views

Recommended URL structure for products and categories in MVC app?

For example, suppose I have a site with products and product categories. I'm trying to come up with a good intuitive url structure. I want to use name slugs throughout rather than database ids. In ...
5
votes
1answer
2k views

Best tool/program/method for taking a site inventory? [closed]

As an IA, I frequently take a detailed content inventory of a site, capturing basic things such as page titles, URL, and META keywords (to name a few). What programs have people found success with? ...
5
votes
3answers
135 views

Examples of online help for hands-on physical hardware components rather than software? [closed]

Almost all online help (OLH) "best practices" and solutions seem designed exclusively for software and assume that the tasks will be performed directly on a computer. Now, what about help for field ...
4
votes
2answers
564 views

Design Interaction for Item Status (Available/In Progress/Done): How best to display them?

I'm working on a web application that allows product owners to publish content across various devices. Publishing is not instantaneous and I must inform product owners that this process can take time ...
4
votes
5answers
243 views

8 short tutorial videos: all embedded in one page vs separate pages with title link?

I'm putting together a catalogue page for eight 3-minute video tutorials explaining how to assemble electronic components (if relevant, here is an example video). The context is a robotics competition ...
4
votes
1answer
864 views

methods for evaluating a complex information architecture

I have been asked to evaluate a clients proposed IA based. The IA is only in excel and we have no wireframes or mockups to test. The most obvious method would be a card sort but due to the sheer ...
4
votes
4answers
403 views

Multiple sites or one site?

My wife and I run a creatives business as my part time and her full time job. We do photography, illustration, print design, Flash development, and sometimes web development. We have a simple little ...
4
votes
2answers
184 views

Where is the intersection between Information Architecture with Software Architecture?

Where is the intersection between Information Architecture with Software Architecture? When you start a new project, usually the software architecture starts its development and UX designer begins ...
4
votes
3answers
271 views

Fewer main pages, fewer tabs is better?

I'm working on a local cinema's movies website, and I've been trying to reduce the number of pages in favour of showing more types of content on them. Currently, I have a Home page (with a carousel / ...
4
votes
3answers
428 views

Designing wireframes keeping accessibility guidelines in mind

I am not sure if there is a definite answer to this but I thought I'll just throw it out.... I am working on re-designing a site for an federal organization who also require their site to be ...
4
votes
4answers
317 views

What is the purpose of having unique URLs for each customer?

What do you think are the most bold reasons for using a unique user panel URL for each customer? For example: customer1.serviceprovider.com customer2.serviceprovider.com In what cases should ...
4
votes
2answers
852 views

What does an information architect do?

Do they just create site navigations? Or do they have do to more? If so, what are the most important tasks an information architect has to do?
4
votes
3answers
3k views

Are mega footers good UX? [duplicate]

I've noticed that several websites — especially universities and web development sites — have recently started placing mega-menus in their footers. Here are some examples of what I ...
4
votes
2answers
226 views

How do you decide which links should be placed in the primary menu?

How do you decide which links should be placed in the primary menu? Should you only link to the pages and areas that get the most traffic? How should you think?
4
votes
2answers
261 views

Including unique content under multiple navigation trees

I have a navigation based on categories and certain pages appear under the same categories. That means they appear twice under two different menus. Does anyone see a particular problem with this, ...
4
votes
5answers
338 views

Can Information Architects and UX Designers work as separate profiles?

I'm just very recently working as a UX Designer and loving my job but learning still a lot about it. My main focus lies with design while a large part of it is usability, which I like as well. I was ...
4
votes
2answers
440 views

How would you define 'levels of complexity'?

In the 'blog' about the ribbon design, Jensen Harris talks about complexity. I've always thought the levels of complexity were the number of 'clicks' needed to arrive at a certain submenu or screen ...
4
votes
2answers
134 views

Sidebars - How useful are they?

We're considering putting information in sidebars and are wondering how useful they are or do users simply ignore them? The project in question is for a heavy content news site.
4
votes
2answers
381 views

Hamburger menu on big screen - what do you lose?

The notorious "Hamburger Menu" () is now showing up more and more on large desktop and laptop screens. The actual navigation menu that summarizes the site structure requires clicking on it to show. ...
4
votes
2answers
497 views

How do you decide between a topic-based and an audience-based main navigation?

Any hints from past experience? Any best practices? Any research on the subject?
4
votes
3answers
447 views

How to select a small range from a calendar

I'm developing a website that involves the display of a calendar of events. A calendar that is able to view events for several days interval is what is desired. My crude interpretation of these is ...
4
votes
4answers
381 views

Can navigation (same content) be repeated in different sections of a website? What is the best way to do this to ensure the user is not confused?

I am putting together a site information architecture/structure and I'm not sure how to represent some content that could fit into two sections (it is relevant to two audiences who have been ...
4
votes
2answers
192 views

Should nodes without pages be included in breadcrumbs?

Often times there will be nodes in a navigation tree that do not warrant a page, as their main function is to categorize the content found beneath them. When a breadcrumb nav is present on a site, ...
4
votes
5answers
221 views

How does a CCTLD affect user behavior?

I'm in the process of consolidating several sites into one. Content that previously lived at http://example.co.uk/ will now live at http://example.com/uk/, content from http://example.fr/ will move to ...
4
votes
2answers
260 views

How would a perfect overview for 400 competitors look like?

I have to create an overview for a competition with about ±400 competitors. They are separate in the "best 100"-group and the others. A random number of competitors shown as thumbnails with (if so) ...
4
votes
2answers
75 views

Labels for cards in card sorting session

I'm working on a redesign of an ecommerce. Right now I'm thinking about IA. I thought it could be a good idea to run a Card sorting session to discover what are the best labels to use and how to ...
3
votes
6answers
702 views

What's the difference between [website.com/directory] and [domain.website.com]?

And when is it better to structure your website's content one way or the other? Note that I have seen there's already a related question, Domain Strategy From a UX Perspective, which has some great ...
3
votes
4answers
261 views

What is the best way to let users read an “important note” before submitting a form?

We have a website where users can book a room and our payment gateway is Paypal. On the payment page, we have a form requiring customer information and at the bottom, we have a button called "Make ...
3
votes
3answers
247 views

Should tags be buttons or links?

Are there any guidelines on how tags should ideally look like? Are they links, buttons, or visual "tags" with a link? I personally find tags that mimic a physical tag or strip of tape appealing, but ...
3
votes
3answers
212 views

Regards to Records in a Table: Long Scrolling versus 1 > 2 > 3

There are some questions that have been asked along this topic; however, I did not find this exact question. I am having a disagreement with the technical architect on my team in regards to how to ...
3
votes
2answers
323 views

How to best conduct a mobile app features audit?

We're redesigning a pretty heavy app and I've been tasked with creating a list of all of the current available features since they'll all need to be included in the next release. The thing is that ...
3
votes
3answers
202 views

Does navigation menu have to mirror the actual page structure in my site?

Can I put items in a navigation menu list, that don't actually mirror the website pages structure ? e.g. if the pages in the site follow this structure: Homepage |--Products |--Product 1 ...