Semantic structure of information within a website, desktop application etc.

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3
votes
2answers
163 views

Should folksonomy tags be governed or not?

When we organize content it can be done in a hierarchy information model or a flat information model. The flat model is sometimes implemented by the use of metadata in the form of tags. Tags put ...
2
votes
1answer
191 views

Information Architecture vs Customer Journey Map vs Service Blueprint

I understand Customer Journey Map (CJM) is relevant when the need is for uplifting/designing the customer experience, ideally through a persona lens across multiple touchpoints. On the other hand, ...
2
votes
2answers
351 views

What is the best way of displaying nested categories with very long names?

I'm creating a website that is going to contain a lot of structured information (material for passing the final high school exams in Israel) The information has already been structured into ...
5
votes
1answer
107 views

Where to redirect after inviting someone?

We have 3 states for Users: Active, Invited and Disabled. Each user with the specific state is broken into a different tab. For example: download bmml source – Wireframes created with ...
7
votes
1answer
342 views

How do I indicate that clicking a button will remove their search results?

This is about a complicated application that holds 50 years of archived data. Some things are illogical and we can't change it because it's stuck in 50 years of rusted customs. But slowly I'll try and ...
2
votes
2answers
111 views

User Flow for Multiple Types of Professional Users

For the website of a manufacturing company that markets to both B2B and B2C, my team is creating a "Professionals" section to provide resources to the professional markets that we serve. (Our website ...
2
votes
1answer
74 views

Folders and Tagging pattern for a shared files?

I'm developing a user interface for an enterprise product that has programs that are created, run, and shared by members of an organization (i.e. a company). I want users to be able to easily find ...
124
votes
16answers
19k views

Is the folder structure dying?

In our digital world we have previously been forced to know the location of digital content. The obvious one being the local hard drive or a shared file server where sometimes extreme structures have ...
2
votes
1answer
118 views

Non-Linear Site/App Navigation

I'm looking for examples, or guidance otherwise on a good model to implement navigation for an application who's data is not linear or hierarchical. A few examples ... hierarchical information ...
3
votes
1answer
199 views

Design patterns for unstructured storage and search of information

The prevalence of tags seems to have helped drive a trend towards unstructured storage of information, and instead supporting unstructured or intelligent search features to help retrieve stored ...
0
votes
4answers
194 views

Why the material controls are displayed on top?

I'm working on a new web application specifically designed for android devices and consequently it needs to be based on the Material principles though this question is about IA in general not only the ...
1
vote
2answers
30 views

Alternate term for customised version of a document

We are currently using the word "Localisation" (sometimes "Localization") to mean a child version of a document (or folder) that has been then customised to fit a specific situation. In this case ...
0
votes
2answers
111 views

What is the difference between Keywords, Tags and Controlled Vocab

I am designing a website that every article in it is related somehow with other articles ... I attend to do the relation by tagging the articles .. but some of the team suggested to do the relation ...
1
vote
3answers
172 views

Home page content for a data aggregator website?

We're creating a data aggregator site for different activities one can do in our city. We're not sure of what to include and what not to on our front page. Right now we have a big search function on ...
2
votes
1answer
77 views

How to prevent too generic categorisation in card sorting

I'm doing a card sorting for an ecommerce of beauty and wellness products and services. I prepared a list of cards which are not too specific and not too generic. For example, I have some cards like - ...
0
votes
1answer
210 views

Alternate name for “Resources” section of a website

Simple question regarding labeling, I have a "Resources" section on a website that contains instruction manuals, technical specification documents and such. It also contains a couple of forms to ...
0
votes
0answers
36 views

Registration Forms: One Long Form vs Many Short Forms. Who wins? [duplicate]

The answers I've seen to this question all have to do with the Wizard Pattern. Sure this works for some people, but When it comes down to it, whether you are hand-holding or not. I'd like to know ...
4
votes
2answers
201 views

Sidebars - How useful are they?

We're considering putting information in sidebars and are wondering how useful they are or do users simply ignore them? The project in question is for a heavy content news site.
4
votes
2answers
124 views

Labels for cards in card sorting session

I'm working on a redesign of an ecommerce. Right now I'm thinking about IA. I thought it could be a good idea to run a Card sorting session to discover what are the best labels to use and how to ...
2
votes
3answers
258 views

What makes a form field mandatory?

In a Web form I have a question to which an answer needs to exist, so that a result can be shown to the user. It's about the users family status (single, family). Because there is a majority of users ...
0
votes
1answer
111 views

Using QR codes to record results of card sorting exercise

I have seen that OptimalSort gives an option to add barcodes to cards. However, this requires paying for OptimalSort and purchasing a barcode scanner. There are many free apps for reading QR codes. ...
1
vote
1answer
98 views

Mapping “Reports” under Master Web Application having multiple products

There is web based application which has bad experience issues with reports and mapping. Currently application is mixture of 4 different products and they provide service to customer as per needs. ...
0
votes
2answers
72 views

How to handle multilanguage when most of the contents will be available in one language only?

We are designing a large institutional website with lots of content. The site will be in Spanish, but the client needs some of the content to be available in English as well. Most of the content, ...
4
votes
3answers
224 views

Information architecture for supermarket website

I'm working on a website (responsive) for a supermarket. I'm thinking about the best way to provide a structured navigation both on mobile and desktop. How would you organize the navigation? I've ...
3
votes
4answers
564 views

Best UX approach to redesign the information architecture of a website?

I'm going to get started on a new project mainly focused on information architecture. The IA of the site I'll work on is extremely messy, complicated and not logical at all. We need to completely ...
7
votes
5answers
508 views

Help with defect issue system

I have a brief where I have to build a system that helps engineers identify defects on a building site. The engineer specifies where the defect is on a floor plan, what the issue is and invites ...
0
votes
0answers
39 views

How does displaying/hiding prices impact conversion?

So I am retooling a page for a company that offers tiered pricing packages based on the number of users for our software. Small business = $x/mo kind of thing. Does anyone have any conversion data or ...
0
votes
3answers
76 views

Quantifying discoverability on where or how information is found, presented

How do you objectively quantify a discoverability problem if the designer insists it is your fault that you can't find something? I am an user of this network of sites, which has a subsite for every ...
0
votes
1answer
85 views

Does duplicate content/links make content more findable?

We're having a bit of a disagreement of where certain content belongs on our company's website. We have an Events page, where upcoming events are listed. However, this page was traditionally for ...
1
vote
4answers
70 views

Best way to inform users about file updates for items that are updated weekly?

We have a central repository (static website) that catalogs various icons and graphic templates our customers need to create their products. The user can go to the site and pick and download what they ...
1
vote
1answer
62 views

Are there are any studies about displaying user opinions?

I'm working on big e-commerce site (consumer electronics) and we decided to put user opinions on every product page. I'm looking for some studies or some tests about information architecture in user ...
1
vote
4answers
211 views

Data tables - what's column should be first?

When creating a table with a lot of rows and a number of columns, what is the recommendation for which column should be first and most important? An example scenario for the data table would be a ...
1
vote
2answers
56 views

Best way to setup search for large amounts of PDFs etc

My first post here and hoping to get some useful insight and feedback. I'm working on a redesign project (UX & IA) for a local gov't client with a large amount of PDF documents. One of the project ...
0
votes
0answers
256 views

Filtering information and tooltips - Best Practice

I am currently designing an information portal. An early iteration of the design, and details regarding functionality can be found here I am aware the design isn't the prettiest at the moment, for ...
3
votes
4answers
216 views

Online courses: Open structure versus Closed structure

I'm building a simple course platform that uses content like articles and videos as the building blocks of the course. You have to learn the content in a chronological order to make sure you ...
5
votes
2answers
594 views

Hamburger menu on big screen - what do you lose?

The notorious "Hamburger Menu" () is now showing up more and more on large desktop and laptop screens. The actual navigation menu that summarizes the site structure requires clicking on it to show. ...
0
votes
2answers
180 views

What is the appropriate line length of bullet points?

We can have information either in multiple paragraphs or a bullet point list. Visually, a bullet point is a paragraph with a black dot on the left. We have two types of bullet point lists: Ordered ...
0
votes
1answer
77 views

How to best explain to users how their details will be used?

What would be the best approach to explain to users that their information will be used to: 1- help authenticate them if they do get locked out of their account. 2- Communicate with them regarding ...
1
vote
4answers
524 views

How could a webpage containing multiple tables be displayed effectively?

I am designing a user management tool where users will be made up of several groups. Each group has its own table, but the table headings need to be sticky. Example of a table with a sticky header ...
3
votes
4answers
193 views

Is too many options to accomplish the same task good or bad for user interface?

For example, In order to design a event log, I provide users multiple ways to sort out the log entries they want to find out: search box, tagging system, category tabs. The ultimate goal for users is ...
1
vote
1answer
112 views

Displaying information on minimalistic long panels

I had a question about displaying information on long panels. For example, the first is an empty panel and the second is what I'm doing right now: The main issue here is that putting text ...
2
votes
2answers
418 views

User and Role management is a mess

At the local level, the system admin can add add/remove/modify users and user groups. At the same time, we have an internet based user management system. The device is registered to the cloud account, ...
3
votes
1answer
115 views

Menu Contextual Order

The application I'm working on maintains lists of timezones, countries, cities, & venues, and it allows the user to manage those lists (list/add/edit/remove) via a menu. My initial approach was ...
0
votes
1answer
140 views

What is the research behind using darker contrast menus for global navigation?

I am working on a web application for paid clients to use to access different types of data. I am working on the information architecture and I believe that having a space for global navigation ...
2
votes
2answers
652 views

In Android, is it good UX to have a tab navigation go 3 levels deep?

I'm working on an Android application with an information architecture consisted from about 3 levels deep. Assume the following IA: Home Nav Option A Sub Level A.1 Sub Level A.2 Sub Level A.3 ...
0
votes
1answer
39 views

What strategy can be used to duplicate downloadable content on multiple pages without confusing users?

We have two particular cases of content duplication: Product Manuals Product Videos For example a Product Manual needs to be downloadable directly from the Product's page. We also have an ...
0
votes
2answers
178 views

Designing a Geographic Form with Multiple Input Fields

I have a form that allows the user to input their geographic origin. The origin is broken down into 4 specific categories: City, State, Province, Country. The province input field would apply more ...
4
votes
2answers
256 views

Where is the intersection between Information Architecture with Software Architecture?

Where is the intersection between Information Architecture with Software Architecture? When you start a new project, usually the software architecture starts its development and UX designer begins ...
0
votes
2answers
542 views

B2B / B2C, as one or two separate websites?

I'm in the middle of re-designing our company website and have found myself in a pinch when it comes dividing the site into B2C / B2B. (I've seen the other thread about this topic but didn't think it ...
0
votes
2answers
205 views

How to determine categorization for a large ecommerce catalogue

I have an existing online catalogue of more than 300 services to provide improvement to. One of the common complaints anecdotally is around the current navigation, that the labeling isn't clear and ...