Semantic structure of information within a website, desktop application etc.

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0answers
59 views

Methods for mapping a large IA? [closed]

My team has been tasked with streamlining the information architecture of a large educational site to make useful content more findable, but the first step is getting a firm grip on the current IA. ...
0
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1answer
156 views

Customers with multiple locations

We've been creating an admin portal; the user of the portal would only be the staff at the company as this will be an internal tool. The issue we've run into is that we have conflicting opinions on ...
4
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5answers
451 views

What is the purpose of having unique URLs for each customer?

What do you think are the most bold reasons for using a unique user panel URL for each customer? For example: customer1.serviceprovider.com customer2.serviceprovider.com In what cases should ...
2
votes
2answers
76 views

Semantics: Shop vs. Store Label

You're browsing a micro-site about the latest basketball shoe. You want to buy the basketball shoe and other accessories (e.g. headbands, socks, etc.) on the site. Shop is a verb and implies an action ...
4
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1answer
207 views

UX best practice for role based access?

I am creating the information architecture for Enterprise software and currently putting in place Hierarchical Role based Access in order to personalise the user journey and allow my users to perform ...
1
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1answer
123 views

Multiple Nested Views in Profile: Enterprise Business Application

I'm modernizing an enterprise level business application that currently does not have a graphical user interface, it's a CHUI. The application has a customer profile screen with a persistent profile ...
5
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3answers
353 views

Multilevel Navigation - Enterprise Application

I'm offering a design solution for an enterprise level applications navigation system. Currently the user can navigate by drilling through a series of parent and child menus. There are up to 5 levels ...
2
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6answers
482 views

When is redirecting to a “Success” page necessary?

When is it necessary to redirect a user to another page after submitting a form versus just being on the same page but with a "success" message on top? Is this appropriate for small forms like "...
4
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2answers
373 views
5
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1answer
107 views

Where to redirect after inviting someone?

We have 3 states for Users: Active, Invited and Disabled. Each user with the specific state is broken into a different tab. For example: download bmml source – Wireframes created with ...
3
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2answers
161 views

Should folksonomy tags be governed or not?

When we organize content it can be done in a hierarchy information model or a flat information model. The flat model is sometimes implemented by the use of metadata in the form of tags. Tags put ...
7
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1answer
342 views

How do I indicate that clicking a button will remove their search results?

This is about a complicated application that holds 50 years of archived data. Some things are illogical and we can't change it because it's stuck in 50 years of rusted customs. But slowly I'll try and ...
2
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1answer
122 views

What Comes After PDFs? [closed]

I do IA for a large manufacturer. Our product catalog has over 500,000 items in it. Each product has at least two PDF documents associated with it. So, at a minimum, we've got a million PDFs in the ...
2
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1answer
190 views

Information Architecture vs Customer Journey Map vs Service Blueprint

I understand Customer Journey Map (CJM) is relevant when the need is for uplifting/designing the customer experience, ideally through a persona lens across multiple touchpoints. On the other hand, ...
1
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1answer
55 views

How should empty details in master detail grid be displayed?

If I hide the captions for empty information and rearrange the elements, it is harder to check for details. If the caption is displayed, it is also confusing to read. (especially if there is another ...
2
votes
2answers
349 views

What is the best way of displaying nested categories with very long names?

I'm creating a website that is going to contain a lot of structured information (material for passing the final high school exams in Israel) The information has already been structured into ...
2
votes
2answers
110 views

User Flow for Multiple Types of Professional Users

For the website of a manufacturing company that markets to both B2B and B2C, my team is creating a "Professionals" section to provide resources to the professional markets that we serve. (Our website ...
124
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16answers
19k views

Is the folder structure dying?

In our digital world we have previously been forced to know the location of digital content. The obvious one being the local hard drive or a shared file server where sometimes extreme structures have ...
2
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4answers
223 views

How do I handle duplicate content in the site structure?

I'm working on the information architecture of a new website and have an issue about duplicate content. I'm looking at having 3 main sections where users would go into 1 of the 3 sections depending ...
3
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1answer
199 views

Design patterns for unstructured storage and search of information

The prevalence of tags seems to have helped drive a trend towards unstructured storage of information, and instead supporting unstructured or intelligent search features to help retrieve stored ...
2
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1answer
116 views

Non-Linear Site/App Navigation

I'm looking for examples, or guidance otherwise on a good model to implement navigation for an application who's data is not linear or hierarchical. A few examples ... hierarchical information ...
2
votes
1answer
77 views

How to prevent too generic categorisation in card sorting

I'm doing a card sorting for an ecommerce of beauty and wellness products and services. I prepared a list of cards which are not too specific and not too generic. For example, I have some cards like - ...
1
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2answers
400 views

Information architecture for a restaurant menu for a mobile application

I'm currently designing a mobile application (android) for ordering food. The purpose of the application would be similar to the justeat app. The biggest challenge as yet is structuring the menu and ...
0
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4answers
193 views

Why the material controls are displayed on top?

I'm working on a new web application specifically designed for android devices and consequently it needs to be based on the Material principles though this question is about IA in general not only the ...
4
votes
3answers
224 views

Information architecture for supermarket website

I'm working on a website (responsive) for a supermarket. I'm thinking about the best way to provide a structured navigation both on mobile and desktop. How would you organize the navigation? I've ...
1
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2answers
30 views

Alternate term for customised version of a document

We are currently using the word "Localisation" (sometimes "Localization") to mean a child version of a document (or folder) that has been then customised to fit a specific situation. In this case ...
1
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3answers
172 views

Home page content for a data aggregator website?

We're creating a data aggregator site for different activities one can do in our city. We're not sure of what to include and what not to on our front page. Right now we have a big search function on ...
9
votes
3answers
2k views

What is the difference between Categories, Keywords, Labels and Tags?

Is there a standard way of using Categories, Keywords and Tags in the context of blogs, websites and web applications? I am not sure if it is a case of these being equivalent of synonyms in some cases,...
0
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2answers
111 views

What is the difference between Keywords, Tags and Controlled Vocab

I am designing a website that every article in it is related somehow with other articles ... I attend to do the relation by tagging the articles .. but some of the team suggested to do the relation ...
0
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1answer
85 views

Does duplicate content/links make content more findable?

We're having a bit of a disagreement of where certain content belongs on our company's website. We have an Events page, where upcoming events are listed. However, this page was traditionally for ...
1
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4answers
70 views

Best way to inform users about file updates for items that are updated weekly?

We have a central repository (static website) that catalogs various icons and graphic templates our customers need to create their products. The user can go to the site and pick and download what they ...
1
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4answers
521 views

How could a webpage containing multiple tables be displayed effectively?

I am designing a user management tool where users will be made up of several groups. Each group has its own table, but the table headings need to be sticky. Example of a table with a sticky header ...
3
votes
1answer
130 views

Examples of products that have 2 areas / sets of login details

Take the scenario of a Point of Sale system, like Square. There is a 'hub' account that is logged in all day from the tablet, that all employees use to make transactions. Every employee then also ...
0
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1answer
111 views

Using QR codes to record results of card sorting exercise

I have seen that OptimalSort gives an option to add barcodes to cards. However, this requires paying for OptimalSort and purchasing a barcode scanner. There are many free apps for reading QR codes. ...
3
votes
2answers
268 views

How to present boring facts that aren't really suitable for an infographic in an interesting way?

For an internal company wiki I want to write down/present some basic information regarding web development/design/UI & UX. For example have I collected some studies and opinions on how links ...
0
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1answer
209 views

Alternate name for “Resources” section of a website

Simple question regarding labeling, I have a "Resources" section on a website that contains instruction manuals, technical specification documents and such. It also contains a couple of forms to ...
0
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0answers
36 views

Registration Forms: One Long Form vs Many Short Forms. Who wins? [duplicate]

The answers I've seen to this question all have to do with the Wizard Pattern. Sure this works for some people, but When it comes down to it, whether you are hand-holding or not. I'd like to know ...
4
votes
2answers
124 views

Labels for cards in card sorting session

I'm working on a redesign of an ecommerce. Right now I'm thinking about IA. I thought it could be a good idea to run a Card sorting session to discover what are the best labels to use and how to ...
4
votes
2answers
201 views

Sidebars - How useful are they?

We're considering putting information in sidebars and are wondering how useful they are or do users simply ignore them? The project in question is for a heavy content news site.
1
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2answers
56 views

Best way to setup search for large amounts of PDFs etc

My first post here and hoping to get some useful insight and feedback. I'm working on a redesign project (UX & IA) for a local gov't client with a large amount of PDF documents. One of the project ...
0
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0answers
39 views

How does displaying/hiding prices impact conversion?

So I am retooling a page for a company that offers tiered pricing packages based on the number of users for our software. Small business = $x/mo kind of thing. Does anyone have any conversion data or ...
2
votes
3answers
256 views

What makes a form field mandatory?

In a Web form I have a question to which an answer needs to exist, so that a result can be shown to the user. It's about the users family status (single, family). Because there is a majority of users ...
0
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2answers
72 views

How to handle multilanguage when most of the contents will be available in one language only?

We are designing a large institutional website with lots of content. The site will be in Spanish, but the client needs some of the content to be available in English as well. Most of the content, ...
7
votes
5answers
508 views

Help with defect issue system

I have a brief where I have to build a system that helps engineers identify defects on a building site. The engineer specifies where the defect is on a floor plan, what the issue is and invites ...
19
votes
5answers
5k views

Good alternatives for replacing multiple nested modal dialogs?

Having a mature and good-selling Windows desktop application, we are focusing on improving the user experience for the next release. One thing that I try is to get rid of multiple nested modal dialog ...
-4
votes
1answer
144 views

Surveillance System Builder Utility

I'm trying to redesign a utility that allows the user to estimate what kind of DVR they need based on the type/amount of camera(s) they need. It filters out Video Recorders models based on the ...
3
votes
4answers
560 views

Best UX approach to redesign the information architecture of a website?

I'm going to get started on a new project mainly focused on information architecture. The IA of the site I'll work on is extremely messy, complicated and not logical at all. We need to completely ...
1
vote
1answer
346 views

What are the advantages and disadvantages of hiding sub-levels of navigation ref. DIY.com?

I'm specifically referring to DIY.com here and I have not seen this type of navigation before (have you?) My question(s) is(are) this: what are the reasons why www.DIY.com have hidden some of their ...
0
votes
3answers
76 views

Quantifying discoverability on where or how information is found, presented

How do you objectively quantify a discoverability problem if the designer insists it is your fault that you can't find something? I am an user of this network of sites, which has a subsite for every ...
1
vote
1answer
62 views

Are there are any studies about displaying user opinions?

I'm working on big e-commerce site (consumer electronics) and we decided to put user opinions on every product page. I'm looking for some studies or some tests about information architecture in user ...