Semantic structure of information within a website, desktop application etc.

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3
votes
2answers
199 views

Recommended IA and Navigation Architecture for a single long page scroll?

Website with several pages functioning as a long page scroll determining the optimal navigation architecture. Are there any general usability suggestions for content rich websites with pages designed ...
4
votes
1answer
20 views

Same page different sections

i'm designing a a site an i need to use a page across the site's inside subsections , i'm trying with several approaches but don't want to mess the breadcrumb navigation , and i also don't want to ...
0
votes
1answer
42 views

treejack tree-test - pages that are not in main navigation (access from in-page links)

I'm planning a tree test using Treejack. I'm testing the current nav structure of a site to gain insight before re-designing the site including nav and structure. The site in question has ~150 ...
3
votes
0answers
54 views

How to best organize multiple taxonomies when the content resides on categories?

I'm working on a website about public health that has a somewhat confusing data structure. It currently opens up to a list of location categories (one-to-many) that contain a content page and a list ...
6
votes
2answers
61 views

How to handle a bunch of downloads? (information architecture)

In a current project I'm working on, is the following in the request list: In the Footer-Menu should be an link to a download center, where users can download materials about the company (brochures, ...
2
votes
0answers
58 views

Overlay Vs dedicated page or separate section within the page?

Context We have this situation where we need to display additional information about products that users has selected. The page in question is the page that houses the products, each product is ...
0
votes
1answer
62 views

'Companies' vs 'Businesses' label

The goal of the website is to get business owners and their managers to sign up and invite their employees to join. The users are probably over 30, living in the United States. These are the types of ...
1
vote
2answers
164 views

Is it ok for a landing page image to take up a full screen?

My landing pages have large images, each of an individual building. I'm worried about information scent issues causing usability problems. The images have a parallax effect. Any suggestions on best ...
4
votes
3answers
95 views

Web application & scalable left side navigation

Background I am redesigning the navigation for a B2B web application, we are currently using a dropdown menu to help users navigate to different products. I would like to move towards left side ...
0
votes
1answer
97 views

Mapping “Reports” under Master Web Application having multiple products

There is web based application which has bad experience issues with reports and mapping. Currently application is mixture of 4 different products and they provide service to customer as per needs. ...
3
votes
3answers
93 views

Countries vs. Languages - changes in phases

I'm working on a project - the site is currently set up with a 'language' toggle on the homepage (gives the option of the site in Eng, and two other languages). However, not all the pages in the ...
0
votes
1answer
45 views

Can content/navigation appear only in a footer?

I was wondering if people can settle an argument about the relation between content pages/navigation found in the footer vs the overall site structure and hierarchal parent categories in the primary ...
0
votes
1answer
123 views

Are multiple navigation menus really better?

I like the interface design a Lyric a lot. It's designed mobile/tablet first, and has a lot of big, clear buttons that make navigation easy. However, one thing that I've been wondering about is how ...
1
vote
2answers
82 views

Greyed out text field

I have a sign up form where the email address needs to be displayed, but cannot be edited (it is pre-determined, like an invite). Is it sufficient to grey the populated email field out to signify that ...
2
votes
2answers
181 views

On a smartphone, should a survey display questions one at a time or all at once?

I've come across a few loosely related questions on UX stack exchange, but nothing quite like my scenario. I'm building a mobile phone app that allows one segment of our users fill out surveys that ...
2
votes
1answer
215 views

Best way to show to a user a list of quotes sent by another users

I have a website (not native mobile app) where users can send their quotes about an specific service. Lets say user X send a request for find someone that can fix his TV, so... tens of other users ...
7
votes
4answers
362 views

Should an API documentation include When-to-use and when-not-to-use list?

The target user base for the problem described below is one of the most neglected and underrated one - Programmers/Developers/Coders. Consider, for example, this java doc which is explaining about ...
2
votes
3answers
80 views

What to do when process diagrams become too big?

I use process flow diagrams and find that the value they provide – the ability to scan, parse, and understand a system – starts to diminish when they become too big and unwieldy. Can anyone suggest ...
0
votes
0answers
42 views

Having a different navigation for user accounts

If a user is a paying member they will see additional content on top of the free content. Has anyone seen/created a navigation that integrates the additional content successfully?
3
votes
4answers
156 views

Content page prior to login screen?

Context We have been asked by a client to have a precursor page to house some content about product and services before the login screen. As our product is B2B SaaS proposition users/employees have ...
0
votes
1answer
25 views

Looking for something definitive on the structuring of language in 'propositions' or 'calls to action'

I'm currently doing some IA work on a website, and I'm putting together, along with a 'lexicon' of sorts, a series of rules for the application of words for our content editors. Currently, we have ...
1
vote
1answer
88 views

Designing a website with several independent hierarchies

I am designing a personal-academic website in which the material is organized in two ways: By type, e.g. "Publications", "Working papers", "Demos", etc. By topic, e.g. "Bible", "Algorithms", ...
0
votes
2answers
73 views

How to design hierarchical content of large volume

I am working on a large intranet site, and there is lots of hierarchical content. I am having some trouble in balancing between the depth and breadth of the whole content. What do I do, can someone ...
3
votes
4answers
205 views

Online courses: Open structure versus Closed structure

I'm building a simple course platform that uses content like articles and videos as the building blocks of the course. You have to learn the content in a chronological order to make sure you ...
11
votes
4answers
239 views

How do you improve the IA of an existing site without throwing away existing content?

I have a scenario that I'm trying to work through and would appreciate your thoughts... Imagine you have a corporate intranet with about 50k pages and a really outdated information architecture. You ...
3
votes
1answer
53 views

How to get a Company Ontology?

Working with a new customer I try to find out the company ontology (internal language). They use specific words that could mean different things in other context, but internally they have specific ...
1
vote
1answer
24 views

Classify legal content in health services

The health service of a county have content scattered across different environments in different software versions. Users are confused of which application to use for what content and try their best ...
0
votes
2answers
65 views

Where to redirect a user when he send a quote?

I have a web site where professionals can send quotes about their services to whoever need them. To send a quote is a simple form; my question is: what should happen after the user sends the form? ...
4
votes
2answers
123 views

Are these typical product pages distracting? (Aesthetics vs. UX balance)

Tradition - Information Overload? (typical product page from a traditional e-commerce platfrom like Amazon.com) As an average user I look at less than a third of information, and read through ...
1
vote
2answers
83 views

How to list event details in a calendar card display and filter events

I am re-designing a recruiting events calendar that will display each event in a card format. Here's a bit of background - recruiting happens in a two month time span, so a full month calendar display ...
0
votes
3answers
92 views

Which of these options is the best for a long registration process?

I am designing quite a lengthy registration process. Has anyone had any negative or positive outcomes in terms of conversion rates, using the following three solutions: A Progress Indicator with ...
2
votes
2answers
127 views

Switching between dashboards vs. having one dashboard

I am designing a web application and I recently have been faced with a problem. The problem is that I am confused which method to use or which method is better to use. First let me give you a little ...
2
votes
1answer
43 views

When conducting a tree test, is it ever okay to use keywords in the task that are present in the tree?

I'm conducting some tree tests, and I'm wrestling with if it's ever okay to use keywords in the task that are present in the tree. I know the general advice is NO, but I'm having a hard time phrasing ...
6
votes
7answers
510 views

How can I show the user where they are in a non-hierarchical page structure?

I am working on an interface for a system which enables users to browse a large model of a business' processes. The many items in this model are arranged in a "net" structure. When viewing a single ...
3
votes
1answer
129 views

Very complex responsive navigation

I'm working on a redesign project that has a complex navigation, especially in the case I have to make it full responsive. There is a navigation bar to go to several section of the site. Each section ...
2
votes
3answers
215 views

Name that thing: What should I call a 'person' in a case management system?

Think of a system that manages details about people--a case management system tracking hospital patients, or a CRM tracking phone calls by customers, or an insurance provider's system that tracks care ...
1
vote
2answers
62 views

What is the difference between a UX Architect and a UX Designer?

I am not so sure what is the difference between ux-architect and a ux-designer? UX-Architect - involved in research - create wire frames + interactive wireframes - create guidelines - involved with ...
2
votes
2answers
175 views

Structuring data on a blog/website

I've been doing web development for quite some time now but so far I've only been taking care of the coding/integration part. I'm just starting to work on websites from scratch and I'm having an issue ...
2
votes
3answers
77 views

In reports, Displaying 0 is always good?

The image below is monthly attendance report of an employee. You can see no holidays and no late here My question: Is it always good to show 0 value at reports, even the activities happens very ...
2
votes
1answer
72 views

Folders and Tagging pattern for a shared files?

I'm developing a user interface for an enterprise product that has programs that are created, run, and shared by members of an organization (i.e. a company). I want users to be able to easily find ...
6
votes
3answers
367 views

Pros/Cons of placing Login/Account in line with the main nav bar?

Currently our navigational header is mostly left side and central of page, account is on upper right. A proposed design shows the account moved down, into the main nav bar. There's some space in ...
0
votes
0answers
27 views

Site Map Web app

I need to make a Sitemap of a web application which is similar to gmail. I am struggling how I should show the browse pane. Here a example how I have started: Should I repeat Email list for each ...
1
vote
0answers
58 views

Methods for mapping a large IA? [closed]

My team has been tasked with streamlining the information architecture of a large educational site to make useful content more findable, but the first step is getting a firm grip on the current IA. ...
0
votes
1answer
152 views

Customers with multiple locations

We've been creating an admin portal; the user of the portal would only be the staff at the company as this will be an internal tool. The issue we've run into is that we have conflicting opinions on ...
4
votes
5answers
446 views

What is the purpose of having unique URLs for each customer?

What do you think are the most bold reasons for using a unique user panel URL for each customer? For example: customer1.serviceprovider.com customer2.serviceprovider.com In what cases should ...
2
votes
2answers
66 views

Semantics: Shop vs. Store Label

You're browsing a micro-site about the latest basketball shoe. You want to buy the basketball shoe and other accessories (e.g. headbands, socks, etc.) on the site. Shop is a verb and implies an action ...
4
votes
1answer
183 views

UX best practice for role based access?

I am creating the information architecture for Enterprise software and currently putting in place Hierarchical Role based Access in order to personalise the user journey and allow my users to perform ...
1
vote
1answer
122 views

Multiple Nested Views in Profile: Enterprise Business Application

I'm modernizing an enterprise level business application that currently does not have a graphical user interface, it's a CHUI. The application has a customer profile screen with a persistent profile ...
5
votes
3answers
335 views

Multilevel Navigation - Enterprise Application

I'm offering a design solution for an enterprise level applications navigation system. Currently the user can navigate by drilling through a series of parent and child menus. There are up to 5 levels ...
2
votes
6answers
477 views

When is redirecting to a “Success” page necessary?

When is it necessary to redirect a user to another page after submitting a form versus just being on the same page but with a "success" message on top? Is this appropriate for small forms like ...