Semantic structure of information within a website, desktop application etc.

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1answer
96 views

Customers with multiple locations

We've been creating an admin portal; the user of the portal would only be the staff at the company as this will be an internal tool. The issue we've run into is that we have conflicting opinions on ...
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1answer
40 views

Multiple Nested Views in Profile: Enterprise Business Application

I'm modernizing an enterprise level business application that currently does not have a graphical user interface, it's a CHUI. The application has a customer profile screen with a persistent profile ...
5
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3answers
147 views

Multilevel Navigation - Enterprise Application

I'm offering a design solution for an enterprise level applications navigation system. Currently the user can navigate by drilling through a series of parent and child menus. There are up to 5 levels ...
4
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2answers
162 views

what is differences between content strategy and information architecture?

Most often These look as overlapping topics. Can anybody help me to figure out?
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0answers
32 views

How to design hierarchical content of large volume

I am working on a large intranet site, and there is lots of hierarchical content. I am having some trouble in balancing between the depth and breadth of the whole content. What do I do, can someone ...
2
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1answer
105 views

What Comes After PDFs? [closed]

I do IA for a large manufacturer. Our product catalog has over 500,000 items in it. Each product has at least two PDF documents associated with it. So, at a minimum, we've got a million PDFs in the ...
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2answers
206 views

Pros/Cons of placing Login/Account in line with the main nav bar?

Currently our navigational header is mostly left side and central of page, account is on upper right. A proposed design shows the account moved down, into the main nav bar. There's some space in ...
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1answer
35 views

How should empty details in master detail grid be displayed?

If I hide the captions for empty information and rearrange the elements, it is harder to check for details. If the caption is displayed, it is also confusing to read. (especially if there is another ...
3
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2answers
68 views

Should folksonomy tags be governed or not?

When we organize content it can be done in a hierarchy information model or a flat information model. The flat model is sometimes implemented by the use of metadata in the form of tags. Tags put ...
2
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1answer
109 views

Information Architecture vs Customer Journey Map vs Service Blueprint

I understand Customer Journey Map (CJM) is relevant when the need is for uplifting/designing the customer experience, ideally through a persona lens across multiple touchpoints. On the other hand, ...
2
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2answers
148 views

What is the best way of displaying nested categories with very long names?

I'm creating a website that is going to contain a lot of structured information (material for passing the final high school exams in Israel) The information has already been structured into ...
5
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1answer
86 views

Where to redirect after inviting someone?

We have 3 states for Users: Active, Invited and Disabled. Each user with the specific state is broken into a different tab. For example: download bmml source – Wireframes created with ...
7
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1answer
277 views

How do I indicate that clicking a button will remove their search results?

This is about a complicated application that holds 50 years of archived data. Some things are illogical and we can't change it because it's stuck in 50 years of rusted customs. But slowly I'll try and ...
2
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2answers
67 views

User Flow for Multiple Types of Professional Users

For the website of a manufacturing company that markets to both B2B and B2C, my team is creating a "Professionals" section to provide resources to the professional markets that we serve. (Our website ...
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1answer
30 views

Folders and Tagging pattern for a shared files?

I'm developing a user interface for an enterprise product that has programs that are created, run, and shared by members of an organization (i.e. a company). I want users to be able to easily find ...
115
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16answers
17k views

Is the folder structure dying?

In our digital world we have previously been forced to know the location of digital content. The obvious one being the local hard drive or a shared file server where sometimes extreme structures have ...
2
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1answer
64 views

Non-Linear Site/App Navigation

I'm looking for examples, or guidance otherwise on a good model to implement navigation for an application who's data is not linear or hierarchical. A few examples ... hierarchical information ...
3
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1answer
183 views

Design patterns for unstructured storage and search of information

The prevalence of tags seems to have helped drive a trend towards unstructured storage of information, and instead supporting unstructured or intelligent search features to help retrieve stored ...
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4answers
155 views

Why the material controls are displayed on top?

I'm working on a new web application specifically designed for android devices and consequently it needs to be based on the Material principles though this question is about IA in general not only the ...
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2answers
29 views

Alternate term for customised version of a document

We are currently using the word "Localisation" (sometimes "Localization") to mean a child version of a document (or folder) that has been then customised to fit a specific situation. In this case ...
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2answers
48 views

What is the difference between Keywords, Tags and Controlled Vocab

I am designing a website that every article in it is related somehow with other articles ... I attend to do the relation by tagging the articles .. but some of the team suggested to do the relation ...
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3answers
149 views

Home page content for a data aggregator website?

We're creating a data aggregator site for different activities one can do in our city. We're not sure of what to include and what not to on our front page. Right now we have a big search function on ...
2
votes
1answer
58 views

How to prevent too generic categorisation in card sorting

I'm doing a card sorting for an ecommerce of beauty and wellness products and services. I prepared a list of cards which are not too specific and not too generic. For example, I have some cards like - ...
0
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1answer
69 views

Alternate name for “Resources” section of a website

Simple question regarding labeling, I have a "Resources" section on a website that contains instruction manuals, technical specification documents and such. It also contains a couple of forms to ...
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0answers
34 views

Registration Forms: One Long Form vs Many Short Forms. Who wins? [duplicate]

The answers I've seen to this question all have to do with the Wizard Pattern. Sure this works for some people, but When it comes down to it, whether you are hand-holding or not. I'd like to know ...
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0answers
17 views

The Hamburger Menu and Classical Conditioning [duplicate]

I know that the hamburger menu is not the ideal way to show information since users do not always know what the three lines mean (and it can lead to poor information architecture). However, since so ...
4
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2answers
158 views

Sidebars - How useful are they?

We're considering putting information in sidebars and are wondering how useful they are or do users simply ignore them? The project in question is for a heavy content news site.
4
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2answers
87 views

Labels for cards in card sorting session

I'm working on a redesign of an ecommerce. Right now I'm thinking about IA. I thought it could be a good idea to run a Card sorting session to discover what are the best labels to use and how to ...
2
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3answers
158 views

What makes a form field mandatory?

In a Web form I have a question to which an answer needs to exist, so that a result can be shown to the user. It's about the users family status (single, family). Because there is a majority of users ...
0
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1answer
80 views

Using QR codes to record results of card sorting exercise

I have seen that OptimalSort gives an option to add barcodes to cards. However, this requires paying for OptimalSort and purchasing a barcode scanner. There are many free apps for reading QR codes. ...
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1answer
46 views

Mapping “Reports” under Master Web Application having multiple products

There is web based application which has bad experience issues with reports and mapping. Currently application is mixture of 4 different products and they provide service to customer as per needs. ...
0
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2answers
61 views

How to handle multilanguage when most of the contents will be available in one language only?

We are designing a large institutional website with lots of content. The site will be in Spanish, but the client needs some of the content to be available in English as well. Most of the content, ...
4
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3answers
137 views

Information architecture for supermarket website

I'm working on a website (responsive) for a supermarket. I'm thinking about the best way to provide a structured navigation both on mobile and desktop. How would you organize the navigation? I've ...
3
votes
4answers
340 views

Best UX approach to redesign the information architecture of a website?

I'm going to get started on a new project mainly focused on information architecture. The IA of the site I'll work on is extremely messy, complicated and not logical at all. We need to completely ...
7
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5answers
497 views

Help with defect issue system

I have a brief where I have to build a system that helps engineers identify defects on a building site. The engineer specifies where the defect is on a floor plan, what the issue is and invites ...
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0answers
29 views

How does displaying/hiding prices impact conversion?

So I am retooling a page for a company that offers tiered pricing packages based on the number of users for our software. Small business = $x/mo kind of thing. Does anyone have any conversion data or ...
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3answers
70 views

Quantifying discoverability on where or how information is found, presented

How do you objectively quantify a discoverability problem if the designer insists it is your fault that you can't find something? I am an user of this network of sites, which has a subsite for every ...
0
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1answer
56 views

Does duplicate content/links make content more findable?

We're having a bit of a disagreement of where certain content belongs on our company's website. We have an Events page, where upcoming events are listed. However, this page was traditionally for ...
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4answers
42 views

Best way to inform users about file updates for items that are updated weekly?

We have a central repository (static website) that catalogs various icons and graphic templates our customers need to create their products. The user can go to the site and pick and download what they ...
1
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1answer
58 views

Are there are any studies about displaying user opinions?

I'm working on big e-commerce site (consumer electronics) and we decided to put user opinions on every product page. I'm looking for some studies or some tests about information architecture in user ...
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4answers
121 views

Data tables - what's column should be first?

When creating a table with a lot of rows and a number of columns, what is the recommendation for which column should be first and most important? An example scenario for the data table would be a ...
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2answers
46 views

Best way to setup search for large amounts of PDFs etc

My first post here and hoping to get some useful insight and feedback. I'm working on a redesign project (UX & IA) for a local gov't client with a large amount of PDF documents. One of the project ...
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0answers
120 views

Filtering information and tooltips - Best Practice

I am currently designing an information portal. An early iteration of the design, and details regarding functionality can be found here I am aware the design isn't the prettiest at the moment, for ...
2
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3answers
121 views

Online courses: Open structure versus Closed structure

I'm building a simple course platform that uses content like articles and videos as the building blocks of the course. You have to learn the content in a chronological order to make sure you ...
0
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0answers
18 views

Should template functionality be an integrated part of system or in the hands of users?

My team is making a web application, where teachers can create a unit plan and assign it to several different classes. So far we have found 2 ways of handling this: Users create a new unit plan ...
5
votes
2answers
432 views

Hamburger menu on big screen - what do you lose?

The notorious "Hamburger Menu" () is now showing up more and more on large desktop and laptop screens. The actual navigation menu that summarizes the site structure requires clicking on it to show. ...
0
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2answers
110 views

What is the appropriate line length of bullet points?

We can have information either in multiple paragraphs or a bullet point list. Visually, a bullet point is a paragraph with a black dot on the left. We have two types of bullet point lists: Ordered ...
0
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1answer
71 views

How to best explain to users how their details will be used?

What would be the best approach to explain to users that their information will be used to: 1- help authenticate them if they do get locked out of their account. 2- Communicate with them regarding ...
1
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4answers
268 views

How could a webpage containing multiple tables be displayed effectively?

I am designing a user management tool where users will be made up of several groups. Each group has its own table, but the table headings need to be sticky. Example of a table with a sticky header ...
0
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0answers
87 views

Navbar, Subnav Overlaid onto Existing Navbar?

Here's the following question that I'm trying to wrestle with, and I could use other peoples opinions on this. I've been trying to simplify the navigational structure of a project that I've been ...