I am exploring ways support agents could be encouraged to provide feedback to the system about whether a suggested solution (e.g. user has to delete cookies from browser) solved the problem or not. ...
I'm not sure if I phrased that right, so perhaps my specific case will explain for me. I have buttons for "fave"-ing and marking-as-solved on puzzles in my blog. The users that know the features exist ...
I would like my visitors to click on the G+1 Google plus button. What is the best way to achieve that - where should the button be located? Would adding it to the order confirmation page after a ...
I want to test a website with at least five people locally but I'm not sure how to go about how to find people willing to through with it. Do others offer an incentive to users and if so what has ...
I'm designing a strong authentication (two factor) solution for a website. Users will be forced to use two factor (legal requirement). We have two supported methods an SMS verification code texted to ...